I was extremely satisfied with my experience for the regular maintenance i had performed on my Optima. Shaun was completely on target and was fantastic at communicating. The only thing that would have made it 100% would have been a more timely shuttle. I do realize that one person could be only in one place at a time but, more than one person could be picking up and dropping off customers. Other than that, 100%.
My salesman Jim Herin was the best! Good communicator and always on top of things during the process. I bought my truck on line sight unseen. The photos were beautiful and Jim arranged all of the shipping to get it to me in Nebraska. Aside from needing to jump start the truck to get it off the moving trailer and then putting it on a charger it was just as advertised! I love it. I would work with Jim again when i need to get another vehicle. The finance department leaves something to be desired. I am still waiting on paperwork to prove i own the truck. Finance department is the only reason they did not get 5 stars.
2018 Yellow Stinger plant issues.
by Motomoto from Brawley, Ca
December 18, 2018
Purchase the 2018 yellow Stinger back in May immediately started noticing chipping of the paint couple months later got recall letter from Kia telling me that they would repaint the car. Took two months to get it repainted and never been the same as before. Quality of the paint job is horrible still dealing with Kia Motors on that issue. I have had the worst customer experience with Kia Motors executive satisfaction team. The issues that I've had with Kia Motors are the following. They keep passing my case from case manager 2 case manager, no follow-up, long lapse of time in between communication, they keep repeating themselves over and over, no communication between corporate staff and local dealership. I have been dealing with this issue for 6 months now. Not a happy camper. Love the car hate the BS that's come with it.
We had a wonderful experience with Joe. We were looking for used but bought new because of Joe. I would recommend going in to see him any time. He was professional and nice as was the rest of the staff. No pushiness and the dealership was very clean and neat. The best part is the staff picked the perfect car for me and I love it!!
Traded in BMW 4 series for Stinger GT
by erinstern from Tampa, FL
December 23, 2018
It's so fast and fun! The ride and interior comfort tops the BMW. I absolutely love driving it! The only drawback is that doesn't handle quite as well.
Very helpful and knowledgeable, easy to deal with and very patient as well. Will definitely buy here again and will referred out to Tom James.
Fun Touring Car
by Mr.thicc from Boston, MA
December 3, 2018
This car was really comfortable and the v6 twin turbo on the rwd version was a blast. Cheaper than most competition. I wouldn't make it a track car but a fantastic parent mobile if you want to do burn outs at the bus stop
Solid no non-sense dealership. I’ll buy from them again. They helped me buy a car a couple years ago from another dealership without any qualms. I am happy I was able to buy from them this time around.
I found myself in Macon, Georgia for work in the midst of Hurricane Michael. One morning I left my hotel, intent on getting to the jobsite to continue providing critical backup power for the area hospitals. As I approached my field service truck I noticed with a sunken heart that my window was broken and upon further inspection realized that all of my tools had been stolen and my truck door had also been bent whenever the thief pried it open. I was very distressed of course and after filing the police report and notifying my employer I sought out a dealership to repair my vehicle.
My truck is a Chevrolet product. I could not find a Chevy dealer close to me to drive with broken windows so when I approached the staff at Hutchinson Auto Mall and explained my situation, I was pleasantly surprised to hear they were happy to fix my vehicle. The staff at Hutchinson went above and beyond to provide excellent customer service. Not only did they source a window for my vehicle and get it installed the next business day but they treated me extremely well. I am from out of state and now just realizing My whole livelihood had just been stolen. The staff at Hutchinson assured me that they would keep my truck locked inside the dealership overnight while they waited for the window to be delivered and they secured a loaner vehicle for me for the time period they had my truck.
I was very impressed by all of the staff at Hutchinson Auto Mall and I would encourage any person to go there for their vehicle needs. I will also be getting my new vehicle there too.
Cannot talk highly enough about my experience here. I dealt with the owner Ric, and Morgan. Both were extremely courteous and I felt zero pressure. Ric worked with me on my trade in, and gave me a great deal on the car I purchased. I was dreading it because I've had a few bad experiences buying vehicles, and this place helped restore my faith. Definitely will be going back, and recommending to anyone in the market. Service department was great as well.
The most powerful car I ever owned
by Richie from Jeffersonville NY
January 13, 2019
My beast. This is a twin turbo 365. My far the most powerful car I ever owned. It rides like a sedan with plots of power.
Quick, professional, and reliable. Always dependable service at some of the best prices. I only let these guys touch my KIA.
So FUN for a great price
by Stinger4life from Mesa
January 12, 2019
I bought a Kia Stinger a couple months ago and love it. If you can't quite afford a Maserati but want to feel just as special when your driving this is the car for you.
Great power if you need it but also can get good gas mileage when using the eco mode. Sleek body design and even the base model comes with several perks that you usually don't get without paying for a higher package. I have owned Kia's for several years and know reliability is of no concern. I am a very happy camper. Life is good!
Very pleased with decision to look at Kings Kia. Rachel in sales was great to work with, very knowledgeable and provided fantastic service. Dealer was very fair in pricing. Would do refer to others and do business again in the future with them.
"There's a New Sheriff in Town"
by "Chocolate Chippie" from Oxnard, California
December 1, 2018
I've owned numerous German cars throughout my life; from VW Jetta diesel rabbit, golf, GLI, to Audi S4, VW Tourag V8, BMW 325i, 530i, and a Porsche 911 Turbo. Other than the Porsche turbo, the Stinger GT2 is the best, most exciting car I've owned, regardless of price!
It only took us 1 visit talking with Rachael to come back and purchase our 2015 Kia Sportage! She was very patient in all my questions and answered all my concerns throughout the process. Would definitely recommend her to friends and family looking for a new Kia!
Look no further when trying to decide where to buy a car. Felt very comfortable when walking the lot and inside. Felt no pressure from any salesmen and they were very considerate with your wants and needs. I highly recommend working with Devan. He was very helpful, knowledgeable, understanding and easy to talk to. Definitely will be a returning customer.
I purchase a new vehicle every 12-18 months. I have dealt with every dealer in Utah County and the majority in Salt Lake County. Most of these dealings did not end in a sale due to poor customer service, knowledge etc.
I’m a self-admitted demanding customer, which naturally would preclude several dealerships.
I have purchased 2 vehicles from Doug Smith Jeep, American Fork, in the past 4 months. One new vehicle had issues I wouldn’t tolerate and the dealer worked with me and gave me a fair deal on a second vehicle, which was the same model etc. This would total 3 vehicles in 4 months.
Chris Smith and Gabe Smith are the most friendly and professional car sales folks I have ever dealt with. They understand the customers needs and wants and work tirelessly to make things happen.
They truly work for the customer. They are not pushy, overbearing or otherwise unpleasant.
The buying experience with them and their dealership is absolutely second to none.
I will never purchase a vehicle from any other dealer as long as they work at Doug Smith.
I think Auto Wholesale is a smart business model for selling cars. First of all , the owner finds top notch cars and prices them reasonably. There is no sales pressure at all. As a matter of fact , I got to the showroom late in the day and wasn???t intending on buying. After I test drone the car I decided I did want it, but didn???t have my checkbook. The salesman let me take the car home and I returned to pay him the next day. Talk about hassle free service. And I purchased an extended warranty for 2/3 less than what a big dealership in town was going to sell me. I???m very pleased with Auto Wholesale and will be recommending it to anyone I know who needs to purchase a car. Cannot comment on quality of work as have not had to have any work done on my new vehicle.
My 2018 Kia Stinger Nearly Exploded
by Kinda Famous from Ft. Lauderdale, Florida
December 12, 2018
Less than 3 weeks into the leasing of my new blue Stinger...not the GT... it had a major loss of power while doing 80 MPH, white smoke coming out of exhaust pipes and terrible smell. I nearly crashed but managed to get it to the side of the road. It was towed to dealership after that. Subsequently it has been in the shop for over a week now ...3100 miles is all it has on it! The longer I wait for the repair the more upset I am becoming. I will look to have the car replaced. I LOVED it and think I got a factory defective vehicle.
It was past time for a service recently when my Sonata developed a bad rattle/clicking in the steering column. I set up the appointment for a few days later. The service rep was courteous and friendly and described two recent recalls that would solve my problem in a couple of hours of service time. He called me at home to tell me my battery was showing some signs of failing and asked me if I would like to replace it. I did. My car was ready with a courtesy wash and no more rattle in the steering. It was a very pleasant experience as always with your service center.
by Aaron Kaapuni, Football Coach from Nanakuli, Hawaii
June 13, 2018
Marshall Briano was my service agent. Waipahu KIA did an excellent job on repairing my car. They even gave me a loaner!! Both my wife and I own KIAs Thank You Waipahu KIA!! You're the best.
Some issues showing at 20k miles
by Panozgts from Atlanta georgia
December 19, 2018
Love the car to start with
First issue and biggest at the moment is that I have had 3 sets of front brake rotors put on this car under warranty due to warping issues
These have been replaced under warranty every 5-6k miles
Set an appt w dealer 12/17 for radio and asked if they had new rotors in stock for car since this is an ongoing issue for all stingers with the Brembo brake package
I was told by a service writer that most likely rotors would NOT be covered under warranty since it has 20k miles- these rotors lasted 5800 miles! We shall see about that and I’ll update
Car is going to dealer on 12/18/18 for new radio warranty as it would go black screen and unresponsive
Also it would shift speakers to the rear whenever it felt like
As of today I am started to get a whine/loud noise when I turn sharp right at slow speed
Very noticeable w back seats down
Sound like wheel bearing or diffferential having issues
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