I was on a tight schedule and my salesperson, Michael Williams, really made it happen for me. He was very knowledgeable of the various products. Once I told him what I was looking for, he recommended the perfect vehicle and lead me thru the process in record time! Very happy with my 2018 Compass and the service - from Michael to finance.
Great experience all around at the dealership. Friendly, helpful, professional. Philip had good knowledge of the vehicle. He even skipped his lunch to assist. Definitely recommend the dealership as well as Philip.
This is the second vehicle I have purchased from wood house in the last year and both times it was a great experience thanks Tim Fancher(Jeep side) for recommending Seth on the GMC side would recommend either of these sales men for your vehicle needs
I purchased a 2015 Jeep Sierra from Schrier Automotive. Both Chuck Hill and Greg Friesen went over and beyond to make my buying experience a fast and pleasant one. They were very professional and very accommodating to my needs. They made me feel comfortable, completely satisfied, answered all my questions and definitely will make me spread the word to my friends about my experience with Schrier Automotive and I will definitely come back to Schrier when making another purchase. I purchased a used Jeep, but you would never know that it wasn't brand new. It's in mint condition. I'm very excited to drive my Jeep.
We had a wonderful experience at Schrier Automotive. We worked primarily with Greg and Glenda and were very pleased with both the customer service and price/quality of the vehicle we purchased. They went above and beyond to make our buying experience a good one and we really appreciate that since we live out of town. Would definitely recommend to others. Thank you!
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
I don't do recommendations unless I know it to be true. We have been customers of Woodhouse Lincoln since the 1990s. My wife and I have bought or leased 7 vehicles in that time. Matt Swoboda (sales manager) has always been friendly and ready to meet our every reasonable need. Gary Combs and Brian Sich have always ensured they listen to our needs and have directed us to vehicles that fit our requirements. The finance department (Aaron Cohen and staff) is one of the fastest that you will ever deal with. He will go to whatever level of details to ensure you understand the details of the financing of your car. The service department has always been top notch. Service and courtesy is what Woodhouse Lincoln does best, if not, talk to Matt. We have enjoyed our long relationship with this dealership and hope you enjoy it as well.
Worked with Dennis to get our CPO vehicle. Was very responsive to our questions, and was not at all pushy with the sale. Gave the right amount of info without pressuring us at all. Made the buying process a very pleasurable experience- certainly an asset to Woodhouse.
The facility itself was beautiful, friendly staff, and convenient location for an out-of-towner to drive in and out of.
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