I am very surprised by the previous negative comment and I can only wonder why people would leave them anonymously, could it be a competitor or ex-employee? I am only guessing because we purchased our car from this dealer several years ago and continue to have our maintenance and repairs performed at Lexus of Riverside. From the moment we stepped into the dealership to current day, we continue to have positive visits. Robert, our service advisor continues to make sure we are completely happy with everything they do for us and their prices are comparable to other dealerships.
If you are looking for a new Lexus and looking for the lowest price possible don't bother looking anywhere else. Go straight to Longo Lexus and look for George Kantanto! George is very personal and treats his customers like family. I bought an IS300 from him 2 weeks ago. I was so happy with George, two weeks later I bought another Lexus from him. This time an RX350 for the wife. Trust me, I did all the research, contacted a ton of Lexus dealers, nobody can beat George! You won't be disappointed.
I had a 2003 Mini, and I finally was ready to let her go. It was a scary prospect to upgrade, and I had NO idea how much cars had changed!
The process to identify the car was the hardest part. Once I contacted Mini of Marin, it was easy from start to finish. So grateful for the experience, and I LOVE my new Mini!!!
Chris is my maintenance representative at Lindon of Lexus, and I have nothing but praise for him. He is a World Class maintenance representative for Lexus of Lindon, and the reason I get my car taken care of at that location. He has earned my total TRUST! On a scale of 1 to 10...he is a 20!
Some of the friendliest staff I have ever worked with. Brian was great and made everything really nice and easy for me. I was not able to purchase a car at that time but when I am ready I will definitely go back.
We walked in just wanting to go over the process so that we knew if we could work towards getting a new car. We had a car that we were upside down in and Crespino listened to what we wanted, what we hated and what we liked and found us a brand new car that would absorb the negative equity and be the perfect fit. We got a car that day. Lexus is helpful and a breath of fresh air from other dealerships that are pushy and just want your money.
Jamison was very friendly and knowledgeable. He knew the ins and outs of the car very well. Did a great job demonstrating the features on a test drive. He was very helpful breaking down the financing and what was/wasn???t included.
Buying experience favorably reflected Lexus quality perception. Purchased vehicle was well prepared as to Lexis Certified status and I appreciated the full tank of gas gesture. Sales rep Michael Shteyn was knowledgeable, helpful and courteous.
I was able to take my time looking and visited twice before finally deciding on the Outlander Phev. Both times I was greeted with friendly professionalism. Mike took time to help me understand all the features the car had and when I finally purchased the car a few days later, he went over them with me again to make sure I understood everything and had no questions left to ask. He connected my phone to the car so I can access everything through voice commands before we left and he even connected my daughter's phone so we can access her music. I'm not technically savvy so this was extremely helpful. I probably know more about the functions of this car than I do about my own smartphone thanks to Mike : ) He was incredibly patient and helpful.
It's really stressful for me to make such a large purchase but the staff at Max Madsen Mitsubishi Downers Grove (and the Outlander Phev) made this purchase go much easier. They were a pleasure to work with.
I found honest, ethical, professional and courteous people at every position at the Joseph Dealership. If you need your faith in car dealerships restored go to Joseph Volkswagen of Cincinnati. I purchased a used vehicle at Joseph and it was the best car purchasing experience I can remember. I got a great deal and a great warranty at no cost with the purchase.
Had an amazing experience at Grand Blanc Motorcars. Bought my new Toyota Highlander and Patrick took very good care of us! He is very dedicated to the needs of his customers and goes out of his way to provide the best service with great deals. Thanks Patrick!
I was blown away by the phenomenal service I received at Antonino Acura. I went to the service manager Peter with concerns with my 2017 Acura TLX and he exceeded my expectations. I have three Acura dealerships that are closer to me, but it is well worth the drive knowing how confident I am in their service department. I highly recommend them.
I worked with Jeff B, who was very courteous, patient and professional. He answered all my questions and there was no sales pressure at all. He took a great deal of time in order to explain all the features, bells and whistles of the vehicle. It was a relaxed experience and a pleasure to work with him.
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