Austin walked me through the choices in the Nissan Rogue. We looked at a 2017 and 2016 model. I chose the 2016 because of the number of rebates being offered. I LOVE THIS CAR! The whole process was incredibly smooth and I drove off the lot a very satisfied customer. This place has my business for life.
Thanks to Austin, Tommy, and Bryan for all your assistance!
2008 Saturn Vue Red Line Review
Great car, very happy with the purchase.
by Saturnfan from Harlan, IN
May 5, 2019
4
Bought the car for my daughters first car. She loves it. This is a small suv, but even though it appears smaller there is plenty of storage.
I own a 2013 Ford Edge. Service at Don Franklins is wonderful. The staff is so professional.
2018 Dodge Journey SE Review
Very comfortable and good running vehicle
by Jramz from Ontario
May 14, 2019
5
Car is very roomy in the inside, driver seat very comfortable on my crossroads, it handle well on turns and smooth drive, Im absolutely happy with this vehicle
Everyone I dealt with was friendly and efficient. It was undeniably the best customer service I have ever received at a dealership! It’s true that at Don Franklin, you’re not just a customer because they treat you like family! I highly recommend this dealership. You can buy a car anywhere but you can’t find this type of outstanding service anywhere else.
2017 Chrysler Pacifica Touring Review
You get what you pay for.
by Family man from MI
April 29, 2019
5
I gave our 2017 Pacifica Touring L plus all five stars except for reliability. We’ve only owned it a month and a half now and don’t know how reliable it will be for us. Other than that this vehicle is exactly what we wanted The price was high for the rest of it other brands we were looking at but for the features you get at that price you really do get what you pay for if you want a loaded full Van with all the features you want and some you don’t want but realize you need Our van is the one that filled all of our requirements and more.
This transaction was handled very professionally by everyone involved, from the salesman to the F&I dept. I've worked in car sales several years ago and these guys are professionals. Very easy to talk to and the final deal was fair to both parties. If you are looking for a Ford Dealership in the Southern Kentucky/North East TN area, these guy are the one.
2017 Jeep Cherokee Limited Review
So far so good, only had it for two days barely.
by Star75 from Oklahoma City
May 16, 2019
5
Great car! It has a lot of space. I never imagined myself in an SUV. I have always been a sedan woman. I love it, it’s very comfortable, spacious and drives just like a brand new car!
Service fellow was very courtesy and done excellent job of kepping me updated on work and time. Really liked the new dealerships waiting area. Very nice.
2018 Ford Escape SE Review
Economical, peppy, functional
by Buddy from Macungie
May 16, 2019
5
For the price you can t beat this SUV. Practical, economical, inexpensive. Hood looking. Lots of power equipment and convincence items. I have two. Both awd.
Fast service. We didn't have to wait for long, and my vehicle was taken back to the service area almost immediately. The staff is friendly and personable.
2018 Hyundai Santa Fe Sport 2.4L Review
I never owned a new car till now
by Go see Arvin Ridley from Sidney ohio
May 8, 2019
5
I had the best experience with Arvin Ridley he showed me all my options available. Im am paying just a lil over my old payment for a car 13 years newer!!! Now thats good work!
I called early Friday to get an oil change and tire rotation before I left town that afternoon for the weekend. They had no notice and told me they would try to get me in by 11 am. I dropped my car off and an hour later, it was ready, well before 11 am.
2019 Hyundai Santa Fe SE 2.4 Review
I’m very pleased with my purchase.
by CaroleK from Escondido, CA
May 14, 2019
5
My daughter always buys Hyundai cars she told me to should get a Hyundai when I was looking to trade my other Vehicle. I actually went on an APP and looked first at the vehicles for sale. I told the dealership what I was looking for and the color.
An excellent value, short on some nonessential extras (power passenger seat and sun visor extensions. Overall very comfortable with excellent fuel economy for a vehicle this size.
We have been looking at SUV's for months now, and been to Many dealerships, and have dealt with a lot of Sales Personal. SEAN was the ONLY one who did and OUTSTANDING JOB in finding exactly what we wanted. At the right $$Price & Trade in Value.
Would Highly recommend our family and friends to Sean and this Dealership.
I am a long time Toyota customer. This was my first purchase here. I wanted to compare their prices, I had been looking at used, and new 4 wheel drives, trucks and suv's for the past 3 months. I often need 4 wheel drive to get to my work in Corrections, in a 24/7 facility, you have to be there. I had compared Toyota, Honda, Hyundai, Kia and Nissan, and was pretty well set on Toyota or Nissan, as I have had 3 Toyotas, and 2 Nissans, with exceptional service out of each. After looking over the lot, driving different vehicles, we finally decided on the Rav 4, certified vehicle, with 5700 miles, as new as a used car can get. The only down side to my whole experience, was 4 and 1/2 hours to make the deal, get approval, but you were extremely helpful in making us a better deal than we asked for, which negates any negativity. I will recommend your dealership, and Jeff Hall without a moments hesitation. It turns out Jeff has sold cars to several of my friends. As a side note, last Toyota 4x4 pickup I recently sold, 1986 model, had a416,000 miles, original engine, ran like a top with routine upkeep! Still running today! M y 2000 Tundra, has 245,000, runs as good as the day we bought it!
2019 GMC Acadia SLT-1 Review
Good so far
by Diane from Collinsville,Al 35961
May 14, 2019
5
The vehicle is very comfortable , plenty of leg room and the ride is very smooth, the sound system is good , plenty of room for the kids
Was greeted before I entered the building! Had truck serviced. Very pleased with customer service, very friendly, helpful and attentive to my needs. With this experience, I would recommend this dealership.
2015 Nissan Altima 2.5 Review
Best deal i've got
by Michael from okc
April 11, 2019
5
This car has clean interior and exterior. Runs and drives great. it has CD player, AUX, USB, Back up camera. engine sounds good. good tiers.
We appreciate the ease of getting in to the dealership, the clean waiting room, the delicious coffee and the friendly members of the service department. I was disappointed that the car wash was down, that would have been the ultimate climax to a great experience there!
2019 Volvo XC40 Momentum Review
Fun, well designed car
by JSmith from Massachusetts
May 15, 2019
5
The interior is so well thought out. It is a small car in size, but you wouldn't know it in the cabin. Very spacious with tons of storage.
Excellent service, fixed the problem quickly. Will definitely be back.
2019 Buick Enclave Essence Review
Satisfied all our wants and needs
by Jim from Nashwauk, Mn.
April 29, 2019
5
We replaced our 2014 Enclave with a 2019 Enclave. The upgrades fit everything we were looking for. Very satisfied with our choice. Would recommend this dealer
My experience at the Somerset Don Franklin was excellent! I was greeted when exiting the vehicle as I started toward the building and everyone I spoke with was exceptionally friendly and attentive to my needs! Customer service was great!
2018 Toyota 4Runner SR5 Review
Great Purchase
by Sue from Mohnton
May 15, 2019
5
Went from owning 4 FJ CRUISERS to a 4Runner. I am very satisfied with my vehicle, the way it looks, the color, the way it drives, the comfort. I still have to say the FJ CRUISER was my favorite vehicle ever.
This was our first service for our new Equinox. Everyone was very friendly & answered my questions & I did not have to wait very long.
2019 Chrysler Pacifica Touring L Review
My first new car and I absolutely love it
by Linda E from Englewood, FL
May 14, 2019
5
I have been looking for a vehicle comparable to my other vehicle and this one was perfect, I love the large Navigation screen, and the comfort, plus it looks great
We had a great salesman....polite, informative. Service department was great. Very polite, clean facility. Washed my car, when they were finished, which I very much appreciated.
2019 Nissan Kicks S Review
New Kicks
by Skeeter from Memphis, TN
April 24, 2019
4
Traded my Rogue for aKicks. Nice comfort but I miss my CD player overall a good vehicle. Gets around very good. Good gas mileage as well
On time and completed accurately. I will use the dealership again for service. The staff were professional and the area was clean.
2017 Buick Envision Premium I Review
The car was exactly what I wanted!
by Audrey from Lykens Pa
December 25, 2018
5
The car had all the options I wanted: the color of car, Bose sound system, sunroof, and the turbo power, color of interior and the spacious seating area.
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