I found a car I was looking for online that was here....The problem was I was over 400 miles away. I spoke to Don about the vehicle & it was still available. A less than a week later I flew in went straight to Baldwin's. Even though Don was busy with another customer he made sure I was comfortable by giving me water & waiting inside where it was air conditioned. He finally had a chance to get the car I was interested in. The car looked great & Don let me take it for a test drive and the rest is history.... I drove back in a new used car.... My only gripe is, I had to walk to the bank in 90+ degree weather.... Lucky it was a couple blocks away.
The easiest and fastest I have ever bought a car.
Brandon was fantastic and there was zero pressure to buy, and when we decided to, Mauricio had us out of the finance and signing portion inside of twenty minutes - forget spending multiple hours at the Ford dealer like I had previously.
There were a couple very minor issues that came up after the purchase, and they had me taken care of in no time flat.
Seriously - I drove to Escondido from Alpine, and I would again.
Tienen muy buen servicio y los carros están padrisimos, y es la mejor agencia de Escondido. Aparte hay muy buena atención para el cliente me encanto la señorita Rubí como atiende me ayudo a escoger mi carro y quede encantada.
Today I bought my third car from Kip... Once again he has made the process not only easy, but enjoyable.
I contacted him yesterday and explained my situation, he immediately replied and said to meet him at the store at 10am.
By noon my wife and I were driving away in my new 2015 Scion TC (fully loaded with only 10k miles). Kip is not only the most honest dealer I've ever known, he is a great guy and a friend!
Thinks Kip and everyone at 5 Grand Autoland!
Oh man, what an awesome experience! I woke up at 4am on 10/27/18 to start my walk to Carlsbad from Pacific Beach. Upon my arrival, I got the pleasure of working with Paul Guardino who is in the Internet Sales department. Btw, kidding about the walk . Paul helped me in buying a new 2018 Mazda6 Touring. This man knows his stuff. He was very knowledgeable, patient, and transparent throughout the whole transaction. He also went above and beyond with his hospitality and giving me information on which I had no idea of at the time. They need to give this man a promotion!!! Also, throughout the process, I met Ron Pitkin, the Sales Manager and Mike Lauzun the Finance Manager. These guys were friendly, helpful, and I'm glad they had a sense of humor. Let's not forget to mention how friendly the rest of the staff was either. Between meeting these three superb individuals, and the rest of the staff. I felt like I fit right in with these gentlemen and almost forgot I was buying a new car. Without a doubt, this was the best car dealership experience I've had.
As a women buying a new car is always a bit overwhelming. It seems that a lot of dealerships still have that good ol boy attitude. This is my second purchase of a new car/SUV that I have purchased myself as a single women. I have always felt he need to bring a male with me to be taken seriously While on the search for the SUV I purchased the proof was in the pudding, as soon as we got on the lot of most of the dealerships the salesman went straight to the man I was with and started asking him what he was looking for. That is so very frustrating as a women. However I went to Carlsbad Mazda and David Salow
was great, start to finish. He really listened to me found what I was looking for and we made the deal. He even would make a house call if needed regarding you vehicle . I bought the Mazda SUV CX5 Grand Touring 17 and love it and the way everyone at the dealership I dealt with.
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