Used Mazda CX-9 for sale near West Dundee, IL

Everything went super smoothly, didn’t mark up the car and make us feel like we needed to buy the car. We felt comfortable and would definitely recommend. The fact that they weren’t pushy and respected us was great! Especially for first time new car buyers.

Very easy process to purchase my new Mazda. Sales were excellent and very attentive to my questions. I felt no sales pressure at any time during the purchase. Tom is an excellent sales person and I would definitely return to this dealership.

Great experience. Ubaldo was great to work with, very helpful, knowledgeable and not pushy. Would highly recommend!!

I get around 26mpg in highways. City it's around 20mpg. Easy to drive around and looks great. Premium interiors. Nice pick up and sports mode boost makes it even more fun to drive! No maintenance issues for my 2022 CX-9 yet.

Victor and Chase were both superb in selling us a Mazda CX-9. Highly recommend Napleton’s Mazda in Palatine.

Came in and they help me right away! Was a relatively quick process and they helped me with any questions. Haven’t had a service like this before. Working with Chase he understood the different criteria’s and considered all them! Chase was willing to go above and beyond to find the perfect car for me. (If you are an international and looking for a car this is the place to go, they have knowledge and all visas and what is best for you!)

Owned this cx-9 for a year and a half and bought it new. I am constantly shopping for a new car, not because I don't like it, but I am of the belief that the best time to shop for a new car is when you don't need one and you're not unhappy with the one you got. I have not had any problems with the CX-9 and my only gripes about it are to do with the size. It's a little smaller than I'm used to. I'm 5'9", which is by no means tall, and I have to duck so I don't hit my head getting in and out but that could be remedied by lowering the seat which I don't care to do. I also regularly hit my head on the open liftgate. So yes, it's smaller than something like a Grand Cherokee or Explorer or the Highlander of the same model year but it's also a much better value, much better made and much, much, much better to drive. I live in an area with twisty hilly roads and I use the paddle shifters constantly. This is a fun car to drive. And it performs better than my parent's new e-class Mercedes. It's also more comfortable than that and easier to get in and out of for me. If you've got a ton of kids and junk to haul around, you're probably going to find this too tight but otherwise if you need a mid size SUV and you care about performance and overall quality, this one has your name all over it. For years and years I've had full size trucks so I'm used to sitting up higher and having an enormous cabin but I've been looking at them lately, even the ones with price tags nearly twice as much as this one's was and they just look and feel like such junk in comparison to the Mazda. Despite the smaller size, I haven't really run into very many scenarios where I didn't have enough space for my day to day needs, including taking home some 2x6 lumber which fit easily on the inside resting on the console. It's just that it's not as roomy and high up as competitors. So that's your tradeoff. It's a better made, better performing vehicle just that it might be a little smaller and not as spacious as you were hoping for. I really can't think of anything else to really complain about.

Needed help with cost of rear wheel alignment. But salesman would not consider any help with a price drop to help me cover the alignment as was noted by mechanics.

Upgraded from the CX-5. The CX-5 proved to be a reliable daily driver, that provided comfort and a sporty drive. We just need more room. So the CX-9 was the logical choice, and we ended up getting the Signature. The 3rd row is great for small kids only. The rear captain's chairs are great. The car does look good, drives well, the turbo has enough power to move it effortlessly no matter how steep the road. The only complaint I have are the front seats! They are too stiff and after a long drive 4+h, I need a break because my tailbone was killing me. Switched drivers' same story with the wife. So bought a kit and tilted the seat a little more than factory and that seems to have solved the issue. I am thinking about finding some CX-5 seats and swapping them out. Otherwise, the car has performed well, no mechanical issues in 30K miles. Your normal oil change and a set of tires. In conclusion, if you need a daily driver with some more room, that is reliable, looks good, drives well, ......this should be on your radar to consider.

Very pleasant great facility And coffee. Person of service very cordial and knowledgeable.awesome waiting area bright comfortable clean modern.Enjoyed it much Quicker service also

fully satisfied with my ourchase; the product performs as expected, is reliable, and worth the money - my only complaint is that the seats need better cushoning, after 1.5 hours of driving you van start to feel it on your tail bone.

My daughter went to buy a car here with Chase and I’m glad to say that I had not to worry about her coming back with a bad deal! He ensured that she finds the car she wants. Thankful for Chase guidance and patience in the process to ensure that I was also satisfied and gave the go on everything. Good job my guy!

No problems. This is the second Mazda 9, I have owed. It's been a pleasure to own and drive. Never had one single problem and would buy again.

Great coustumer service. Friendly staff. Reasonable prices. Great inventory. Over all a great experience . Will go back next time I'm car shopping.

We purchased my son’s first car from BG Motor Cars. Fair prices, no pressure sales but very accommodating. This is a small dealership and the owner handles almost every aspect personally. I will say that the owner does go above and beyond to deliver quality and ensure his customers are satisfied. Even though we did buy a used vehicle without a guarantee, the owner exceeded our expectations by making sure the small issue we did experience after purchase was promptly addressed. You are not just a number here. You are treated like family and it is clear that the Business model is to create a solid reputation and make repeat customers.

Compared to other 3 row SUV's, this girl is handling beautifully. The V6 roars on the highway (it's also used in the Mustang '11), the handling is straight out of a large coupé, and the styling is beautiful. The cruise control is also very smooth in curves and in the up and downs. She always performs well in the snow, the AWD doesn't disappoint, and for towing she's not the best, but can still carry most small campers, if that's your jam. The interior doesn't disappoint either. The seats are so good they haven't changed them in 11 years (so far!). Best part is, all the 7 seats are comfy! The very back row however can get cramped for the legs for the taller individual, but still an overall great place to be. The sound is great, but expect issues with the Bluetooth. You still have a 6 CD reader, so there's that, and an AUX jack. The boot also has decent space with seats up, and great space with all seats down. It's not without problems, however. She is always thirsty. You will spend a lot on gas. Expect about 500km on a city/highway usecase, 400km in the winter. For parking, it can get cramped, especially in some smaller underground spots. Overall, great car, fun to use, but will cost an arm in gas.

Estamos muy satisfechos con este dealership, su equipo es fantastico. Todos los vendedores y jefes son muy amigables y Profesionales. Lo recomendare a todos mis familiares y amigos.

Great car. Comfortable in the city and on long road trips. Outstanding handling and great pick up. As close to handling like the sports car I had when your. Love it. Haven’t had a car as much fin to drive since my Triumph

Amazing new facility paired with an amazing staff. The selection of new vehicles to chose from is best in Chicagoland.

I had a good car buying experience with Chase. He explained everything clearly and we were able to negotiate a good price. The process moved along nicely and I left with a new car! He continues to be helpful with questions that arise.

Great service at Audi of Westmont I have been a customer for 20 years. I have leased a car since 1998. It is always a pleasure to visit the dealership for purchase or service.

I bought a 2012 CX-9 AWD Grand touring model in 2016 with 59k miles on the odometer. We now have 178K miles on the odometer and we still love the car. It has been rock solid. In 7 years and now with 178k on the odo, the only maintenance has been an alternator and a radiator. Of course oil changes/brakes/battery as any car would need. The leather heated seats still look new and work great. It's very roomy... with all seats down we can fit a twin mattress in the back. I have towed a popup camper several times a year and it tows it like it's not there (about 2000lbs). The awd goes through snow easily, but I doubt if it is hardly ever engaging and would probably have been fine with FWD only. We plan on driving the CX-9 until it has at least 250k on the odo, which should take about 4 more years. As others have stated, the mpg is a little low for this class of vehicle. We get around 17.5 mpg mostly until we get out on the highway, where we can get 22-23mpg.

When I arrived to the dealer, I was greeted with a smile. Then the service rep came out, asked me for my keys and asked me to go to the waiting area. I came in at just before 10:30 AM and was out of there by 11:15 AM. Great service.

We've had our 2019 Mazda CX-9 Signature model for over three years. It's a very nice, smooth riding automobile and it's surprisingly fun to drive. The turbo charged four cylinder engine has more than enough pep. The interior is comfortable and durable. Yes, we had to replace the cracked infotainment screen but all was covered with the additional protection plan we purchased when we bought the car. We wouldn't hesitate to buy another CX-9.

We are extremely happy with our 2024 Tesla. Louis was very helpful and kind. Thank you all so much!!

Noman was fantastic! Found a Mercedes online and called BG motorcars. They were very helpful, sent me the Carfax and extra pictures. Hassle free and nice experience. I highly recommend them.

The interior is set up perfectly for what I love and I feel so proud when driving it around the outside looks amazing. I am able to get up and go on the interstate just like I love to.

By far the easiest car buying experience I have ever had. From beginning to end the process of buying my Acura RDX here at McGrath Acura was such a smooth process. Special thanks to Michael R, Omar M.and Ahsan J. for great and relaxed buying experience!