I had the best experience with the service here then I have ever had with any other auto service. Nolan was the the best. He cared that I had no transportation and that it was a Holiday. His genuine concern has me coming back for all my service needs and I will purchase my next vehicle there. I had my truck towed to Madison because of how he treated me on the phone. They were so busy because of the holiday, but assured me he would do his best to get it looked at. He called me on an update of getting it in to service, and he did just that. Because of Nolan, they have my business. I bought the truck in Janesville but there is no comparison to Rosan Nissan
Friendly, easy to get in touch with - high prices.
by Luke Ashley from Madison Wi
January 3, 2018
Clean facility friendly people setting up the test drive was easy.
I dislike not being able to negotiate, as their price was very high for the vehicle and their idea of a "very good" interest rate on a 2016 car was 5% (I've been quoted at 2% for same vehicle) was amusing.
If people don't like to negotiate and don't want to shop around this is a very nice place to buy a car, similar to comparing iPhones (CarMax) to Android (every other dealer).
I came in knowing the value of my first and current Mazda, and had a good idea what I wanted and how much I wanted to spend. Tyler listened to what I had in mind and found the car for my needs. The negotiations were relatively painless. A very good experience.
Even though they were short handed on the day I stopped to look at a used vehicle, they were polite and professional. I was able to test drive the truck I wanted to and the process of getting the paper work done to buy the it went smoothly.
Traveled 2 hours here to look at a car, Hannah worked with me and actually found a few other cars for me to test drive and ended up liking a different car better than the one I originally came to test. Asked about the tires while test driving and was told they were almost new and have to be Wisconsin legal to sell (2/32 in. so no tread). Took that for word, and didn't look at them. Decide to buy the car, came and purchased it a week later. Now, once I'm home I decided to look at the tires because of the way the car handled on a lightly snow covered road a couple days later. There is virtually no tread (barely Wisconsin legal). So on top of buying a new car, which I had to because mine was totaled and I just put brand new tires on it. I have to buy brands new tires again, so I can actually drive in Wisconsin snow covered roads. They were well aware that I was worried about the tires because I had mentioned it more than once and knew I couldn't come back down to look at it before buying it and never said they would need to be replaced for winter.
We had a great experience looking for a car with Kyle! Extremely friendly and helpful throughout our search process. He thoroughly answered all questions and was honest if he didn't know the answer. It was very easy to trust him, and we found a great car with his help!
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