I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
We came in for service on our daughter’s car. Since we were thinking about replacing our Flex we took a stroll through the lot.
We now own a new Edge. Negotiations were not stress filled. All personnel were kind, efficient, and helpful.
We are not new to this dealership. We have purchased the majority of our vehicles here and will continue to do so!
Thanks so much to Marvin, Lyle, David, and Steve.
Overall shopping experience here was very good. We didnt feel pressured to buy which was really refreshing. We did end up buying a used Kia which was in our budget and the over all condition was very good. It has a couple of small issues one I noticed when we looked at it and they have ordered the part for it and one I didnt notice till later and figured that was on me.
We found the car we liked 2 weeks before we were in a position to buy it. Nelson Mazda went out of their way to accommodate us and held the car. No pressure. Great pricing and a fair trade in value. Best car buying experience ever.
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