Wonderful operation from top to bottom. I visited 7 dealers in 3 days. The staff made the decision easy, very easy. Melissa my sales associate is a total professional who takes pride in her work and the company she represents. A pure pleasure, now I see why Lexus has the highest repeat ownership and this dealer is a perfect example of that excellence.
Easy setup and use.
by Janette from CT
November 19, 2018
My favorite vehicle. Easy to setup and drives smoothly. I am very happy my purchase. Great on gas and it's AWD. It's also a very nice looking vehicle.
John Luizia was very knowledgeable about the vehicle and worked with me to get a decent deal. They had a good selection of vehicles in stock.
Sports Car in an SUV
by Fire Ball from MASON
January 9, 2019
I did quite a bit of test driving and reading about the various cars and suvs in the similar segment. I was impressed by how far Mazda has come along to design and built good looking cars, engines, chassis, etc. The CX-5 is a 2.4 L 4 cylinder developing 185 hp. The interior design and quality is up market. The exterior design is smooth and sporty. The engine for its size and power is very peppy and responsive. The suspensions are stiff enough to give you great handling and making you feel like a semi sports car on rails. The model i bought was a Grand Touring variant which has a sports mode and also a trip Tronic gear box. The trip tronic gear box is sensitive to your input of up shifting or down shifting but half a second slower from our input. The sports mode is wild and makes the car up shift and down shift based on our tune of driving. The sports mode and the Trip Tronic shifting combined is pretty responsive. The automatic gear is pretty smooth. I also found the road noise is reduced, no wind noise as the cabin is well sound proofed. The engine grunt can be heard inside when the engine is revving at a higher rpm. The overall comfort is good, little bumpy since the suspensions are stiff. The fuel consumption is not the highest in the class and gave about 23.5 miles per gallon. This is should be fact that the engine is towards more responsive and quick compared to a economy mode engine. The 19 inch wheels with 255 size tyres adds to the handling. Overall, I am happy with the car and would recommend to anyone looking for a family suv/cross over that is powerful, conformable and handles well.
I had gone to a previous Jeep dealership and was misinformed and deliberately mislead. I tried Healy and had a completely different experience. The salesperson (Nick) was understating and authentic. He empathized with my previous feelings of frustration and was up front the entire time. I can’t say enough positive things about Nick’s approach to selling cars. He was not pushy and very supportive with a passive approach which is appreciated in a field of aggressive salespeople. Finance (Anthony) was also very accommodating and genuinely friendly.
This is my first time writing a review on anything so if you are in need of a new car try Healy first.
by MaysounT from Vienna, Virginia
December 20, 2018
We’ve had this car for a year and a half now, and it’s been very reliable, Mazda service is great, and we absolutely love it
I visited Rt. 9 Mazda on Sun. 10/28 to check preowned inventory that I saw online. All the cars I was interested in were in the lot, and Andrew Nandlal allowed me ample time before checking to see if I had any questions. This was a tricky situation because I was looking for a friend, and she liked my CX- 5 as much as me, but wanted a CX-3. Andrew went above and beyond to make this happen for us. It was a sale that Andrew should be patted on the back for. He dealt with a couple of middle aged women and answered every need they had. End result: quick and easy sale! Kudos to Andrew!!
Best car decision I've ever made!
by coliee_20 from Madison, WI
November 2, 2018
This car meets all my needs and goes above and beyond what I was looking for. The only things missing for me are a built-in garage opener and remote start.
I am currently a deployed Service Member overseas. One of my vehicles back home was wrecked and I had to replace it. I went through a few different dealerships with no luck. I was even really close on leasing a Honda SUV, but the process was taking way too long, especially since I was coming out of pocket for a rental everyday that I did not close on a car deal. The Representative helping me seemed like he was only looking to sell his inventory and not find me what I was asking for. I purchased a car on Sunday from Route 9 Mazda. To say this establishment has one of the most professional and dedicated group of employees is an absolute understatement. I was emailed back very promptly after I reached out to this dealership by Stephanie Bernstein. She was an absolute saint. She helped answer all my questions when I was initially inquiring about the 2018 Mazda CX5 Grand Touring. Showed me all my leasing options (I'm going to say one of the most well presented and understandable quotes I've ever seen). I explained to her my situation and she went above and beyond to accommodate my family and I. I am thousands of miles away, yet with Stephanie's willingness to help and truly caring personality I felt like I was sitting right in front of her getting this process completed. I started talking to her on Friday September 21st and my Fiance was able to pick up the car with less than an hour spent at the dealership on Sunday September 23rd. Mind you, i'm overseas and never stepped foot inside the dealership. I truly appreciate the Route 9 Mazda team for making this process so easy for me given the hard time we were experiencing and how far away I was. I would reccomend this dealership to anyone who is interested in purchasing a new car. They break everything down to you with no confusion, and the best part is they're so affordable. I was able to get the top of the Line 2018 Mazda CX5 Grand Touring AWD and insurance for my car, all for the price I would've paid for a Honda CRV EXL lease alone (which is not their top of the line model). I will most definitely be coming back from deployment to purchase my second car.
MOST RELIABLE FUN & STYLISH FAMILY CAR !
by LAURENT from NY
November 9, 2018
MAZDA CX-9 8 SEAT CROSSOVERS GREAT FOR FAMILY WITH KIDS & CARGO . THE CX-9 IS CAR THAT BLEND STYLE FUN & SAFETY & ON THE TOP OF PERFECT BEAUTIFUL DESIGN !!! THE CAR IS ON THE TOP LIST OF SUV & TRUCK I LOVE IT & NO NEED TO BREAK THE BANK SO ITS OVERALL ONE OF THE BEST DEAL. THX MAZDA FOR GREAT CAR!
Andrew Nandlal, Brendon Nunn, great guys, excellent sales people. Made the experience of buying a car enjoyable, and the time there relaxing. And Stefanie Bernstein was smart , fast, and got things done.
Most reliable car I have ever had.
by Peggy from Collins. Ny
October 31, 2018
The best value love my car. Would recommend Mazda cars to anyone they last forever. Would buy another one. The SUV is next. Love it.
I have purchased many cars in the past from various reputable dealers. Marc (sales) and Shelby (finance) were professional and thorough. Customer experience was a pleasure dealing with them during the purchasing of a new car. For some people, purchasing a car could be a stressful event, but with Marc and Shelby working as a team, they conducted themselves in the most professional manner. I highly recommend you stop by and make a purchase.
The most comfortable/easy driving cars I've owned
by CAS1958 from Austin, Texas
December 31, 2018
This car has been one of the most comfortable and easy driving, road hugging cars I've owned. My wife is retiring and we no longer need two cars. If her car weren't nicer and more expensive, I would not be selling mine!
With two college graduates this year, and unfortunately cars totaled in accidents within the past year or so, we have bought a number of cars recently. Mark and Shelby at route 9 Mazda provided the best experience by far. Mark listened to what my daughter wanted in a car, and his first suggestion fit perfectly. Shelby then pleasantly guided her through her first car buying experienc and all the paperwork involved. Throughout there was no pressure at all, no ???Buy this and you better buy now or....??? I would highly recommend this car dealer based on this experience. Thank you again up Route 9 Mazda.
Beautiful looks, some cheaply made parts.
by Brownd3max from Sierra Vista, AZ
January 1, 2019
The G.T. model is the one to get due to content. Lots of plastic, though. Had to find & fix various interior rattles (used felt pieces). Very sporty handling- nice highway flyer. Great MPG for size.
I enjoyed the helpful sales team, and not having to deal with the headache of getting my own loan or dealing with the DMV. Word
by Dhintz from CA
December 12, 2018
I bought it because it looked cool and I have never heard anything bad about Mazda. After two months of owning this car it has met all my expectations and then some! It’s teally fun and comfortable to drive. Really enjoy it and would highly recommend buying one
Leased a new 2018 Mazda 3. Everyone there was so wonderful,helpful, and courteous.. ended up with a great deal and they helped in every way to please me. Marc spent so much time to explain all the new bells and whistles thoroughly. Shelby really knows her stuff and Chad and Ken made it become a reality.I???d recommend this dealership to everyone.
Fun to Drive!
by agb from Huntsville, AL
June 29, 2018
One of the most fun cars I have ever owned and makes it easy to get around. You'll never haul a lot or a lot of friends but for pure joy of driving and convenience in crowded parking lots and limited parking, there isn't a better car!
I had a great experience leasing a car from Route 9 Mazda. I worked with Andrew; he was VERY knowledgable about the fleet of cars and was very adept in walking through options, pricing, etc. I live about an hour away and they dropped off the car on a Saturday! Amazing customer service. Will continue to work with them in the future.
Just purchased one month ago
by Amber from Portland, Oregon
December 17, 2018
This is a very comfortable car that drives smoothly. The complaints I have are about the positioning of the dashboard features. It is surprisingly easy to hit the hazards accidentally. The lights don’t turn off automatically when you shut the car off so if you have been driving a car with that feature it takes some retraining. Perhaps the most worrisome discovery is that occasionally the stereo stays on after shutting of the car and if you don’t notice drains your battery. It is a nice car but some design issues.
This is one nice car. Rides sooooo well plus decent mileage. Love all of the GT features including the Mazda Radar range which automatically slows down while on cruise if someone inform pulls out without looking. Car is in great shape. No accidents. Awesome paint job. Been garage kept since day 1.Florida car
I like cars that are attractive, fun to drive and affordable. This is the third new car I've owned in the last three years and I'm happy with the Mazda. I had a 2014 Honda Accord Sport, which was attractive and affordable, but not really fun. The mileage wasn't that great either for a four with a CVT.
I also purchased a new 2017 Buick Lacrosse Preferred. Beautiful, well-made and comfortable car and much sportier that I would have guessed. It also was exceptionally quick and got great highway mileage. I got 38 mpg on a 150 mile trip, which far exceeded the Accord. Unfortunately it was a bit big and a bit difficult to park.
I bought the new Mazda 6 Grand Touring a month ago. It has a beautiful interior, especially considering I didn't get the top trim. It's also quiet and deceptively quick with the 2.5 liter turbo. It's well-equipped with all the latest safety features and came standard with heated seats, LED headlamps that are auto-leveling, automatic high beams and automatic wipers. The handling is tight and responsive.
Greatest non-luxury sedan out there. You’d think you stepped into an Audi on first glance. Rocket fast high compression engine, great handling, excellent safety features and creature comforts. Mazda has truly outdone themselves.
This car has exeeded all of my expectations. It is comfortable, quiet, and has great acceleration. All of the features, including radar cruise control and other electronic safety devices are awesome. To get these features in other cars you need to buy a top of the line package, but, in Mazda they are in all of them. I love my car.
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