Mike Resto, our sales rep was awesome, as well as the rest of the team! Mike is the one who really made the experience very personable and enjoyable. This will be the dealership we go to for all of our future vehicle needs and wants.
Have been shopping for a truck for a week. Though I did not ultimately purchase a vehicle at Neat, my experience with Louis made this dealership my top pick among the 7 or 8 that I visited.
I had narrowed my purchase down to two very different options - a higher mileage 4 cylinder at Neat and a lower miles 6 cylinder in a higher price point at another dealership. Louis sat down with me to look at both options, and encouraged me that the other vehicle appeared to be a great deal. He talked through the potential trade-offs without any pressure, and even after it became clear that I was leaning toward the V6 he continued to spend time to help me understand the complications with the Tacoma frame recall which affected both purchases. He also gave me a number of references for folks who could help out with my purchase of the other vehicle, for modifications I was interested in making.
Louis is knowledgable, generous and clearly puts his customer first. Neat will be my first stop for my next purchase.
I was searching for a car with difficult criteria, but found one in Best Ford's inventory. I live over 100 miles away (and in a different state), so I called to sort out the logistics. They were very helpful and worked things out to minimize the pain associated with the distance.
They had the car right in front and waiting when I got there, allowed me to take as long a test drive as I wanted, answered questions, and had their shop look at a minor issue while I was there. We negotiated a reasonable price, and they even offered to deliver the car (over 100 miles) for less than I was expecting.
Overall, a great experience -- and I'm very happy with the car!
I was looking for a Subaru Forester to replace my 10 year old vehicle and chose Autofair for the close proximity to where I live. I was greeted by Serg Orlov when I arrived and he asked what he could help me with. I told him I wanted a new Forester and that I had researched the car models and options and knew what I wanted. I told him I wanted to drive one first and go to my home to ensure it fit in my garage which he happily obliged. Once we returned we went over all the packages of options and he searched for what I wanted. I wanted a blue one and that was nonnegotiable. I knew that meant I may have to alter my options to suit their inventory and I was fine with that because a few items I had not decided on. We found a few and I chose the one that best suited my needs. I was able to get the car I wanted in the color I wanted and got it for a price I felt comfortable with. Serg was very nice to work with. He answered my questions and worked with me to find me the car I wanted. I would recommend the dealership and Serg. I was happy to not have to go around to other dealerships to find what I wanted. Everyone we worked with there was helpful and they seemed like a family that worked well together. I look forward to dealing with them for my service needs. After being a 5 time Saturn owner I was not looking forward to having to negotiate to get what I wanted (at Saturn everyone paid the same price for the same car and options so buying was easy and less stressful). Serg made it a wonderful buying experience.
Smith Motors, and Ben Coppola was outstanding from start to finish with this process. He had outstanding customer service, and was very professional in handling all our questions, and concerns. I would recommend Ben and Smith Motors to all my family and friends!
I dealt with Michael at Route 110 Auto. The transaction was very easy. He had a nice 2009 Honda Accord I was interested in purchasing for my son. He has a great selection of affordable Honda and Toyotas. when I arrived he let me test drive multiple cars. They went to registry for me the following day and mail me my registration (I lived over an hour away) thank you Michael!
I recently purchased my 2012 Honda Accord EX-L Coupe 3.5L V6 from here. This is one of the most beautiful and awe inspiring cars that I have ever seen, I'm honestly in love with my car. Pre-owned Ira also accepted my trade in, and for a reasonable price as well. I had the best time dealing with the vehicle salesmen Stephen James. He was absolutely wonderful. At this dealership, they have greatly priced vehicles to start with and are still even able to negotiate. The purchase was made easy, and everything was explained thoroughly. I even was invited to get coffees anytime that i'm in the area and chat with Stephen, and since I work at the Walgreens right across the street, I am a frequent visitor. I couldn't ask for a better experience. This is the dealership you should go to first when looking for a beautiful pre-owned vehicle. If only I could rate above 5 stars.
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