Quick & Simple Experience with Great Customer Service!
by NChand52 from DealerRater.com
December 5, 2018
Great team to deal with! I called ahead and Robert was prepared for my visit. Both Robert and David made the experience a personal one. It felt like I've knew them for years! I will definitely be a repeat customer in the future and will recommend Certified Benz and Beemer to friends and family. Keep up the great work!
Excellent experience. The entire process was smooth, fair and fun. Worked with Tyler (owner) and Tim (finance manager) who gave us what we were asking for on our trade and gave us an excellent price on the vehicle with good financing terms. Enjoyable experience from start to finish which was completed in 90 minutes. Strongly recommend.
We traveled from Florence area to Tempe to see a car we found online at Auto Junction. Where has this awesome company been in all the years we have been buying vehicles? ... Alex the owner and all of the staff were very pleasant to work with. They made the process very easy going. I couldn't be happier with the decision we made purchasing through them. I highly recommend this company for your next car purchase. The cars on his lot are in brand new condition and priced well. Alex even went above and beyond to deliver the vehicle we purchased closer to home so my teenager didn't have to drive it all the way back.
Thank you Alex and Auto Junction employees for the awesome car buying experience!!!
It is with great pleasure that I provide this note of appreciation for Justice L. Rovin, Manager at Plaza Motor dealership in Tempe. My contact and interaction with Justice goes back to 2 years ago when I bought from him my Mercedes CLS 550 on August 22, 2016. Because of Justice, I returned back last week to buy another car; a Mercedes S63 on September 15, 2018. Justice L. Rovin is not a typical salesman (of course an excellent salesman in the technical definition), but a dedicated professional and above all a civilized human being. Every time we interacted with Justice, he has exhibited a genuine interest to help and advise and to make our buying experience as agreeable as possible. I am delighted to have met Justice, a superb gentleman and grateful for him for the way to he dealt with us on both occasions. My twin sons Niels and Dieter and I, really appreciate and value Justice L. Rovin demeanor and attitude in dealing with us every time we visited his dealership. I am determined to come back to ask Justice's help and advice when my twins sons are ready to upgrade their cars.
First off, the owner and staff are AMAZING. The environment and customer service is not only appealing, but uniquely friendly. They customize their customer service to fit you, even when they first meet you. Secondly, Alex-the owner is incredible and very genuine in his assistance with ensuring you leave his presence and car lot HAPPY. He not only provided an amazing experience for me; he provided one for a family member of mine, who was incredibly overjoyed with her choice of vehicle. I am truly grateful I walked into Auto Junction when I did! It was a moment of purpose and a divine purchase. Thank you again Alex to you and your staff!
I had the pleasure of doing business with JBA while purchasing a vehicle for my family. Being a first time buyer, Jeff was helpful and patient in explaining the entire process. I was treated with nothing but respect by the entire staff. This was by far the best experience I have had when visiting a dealership. Jeff and JBA will be on the top of my list when searching for my next car!
A Beautiful Black Jaguar
As a woman purchasing a vehicle it may at times be intimidating or we place a bit of a guard up. I had researched my dream car for months, I spoke with other dealerships, but I made an appointment with Alex, the owner of Auto Junction.
I will say first, he is honest, open and instinctively knew this was a large and special purchase for me. The finance portion was processed with ease, he ensured me if I had any questions or concerns after the purchase to contact him, he kept his word : ). Alex and his Team are friendly, and professional. If you were family, or a dear friend, I'd say YES, buy from Alex!
PS. I love my car : )
Spoke with Cory at 10am to see if the vehicle (Lexus IS250) was available. Test drove the car 30 minutes later and finalized the purchase and financing within an hour. No pressure, no hidden fees and no surprises. Walked us through all the numbers, the car fax report, the factory warranty remaining, etc.
First - the car value and description online were exactly what I was looking for. A good quality vehicle at a good price. Second - communications with Jimmie Evans was very clear and straightforward, with no pressure or hard sell. Third - Jimmie quickly brought me to the vehicle when I arrived and let me take a test drive. Fourth - Negotiating the final numbers was done professionally and fairly. Be honest with them and they will be honest with you. Last - drove off with my new vehicle after friendly interactions with all involved.
New to the brand, we visited this location after having a less than satisfactory experience at another local Land Rover dealership. I called to inquire about Velar that I was interested in on their website and wanted to confirm that it was in their inventory. I spoke with Cat and she was fantastic to communicate with. I made an appointment with her to see that and another Velar. Cat was prompt, knowledgeable, courteous, and made the process of leasing a Velar that we wanted as seamless as possible. Would definitely recommend this location and Cat if you are considering a Land Rover - Jaguar.
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