New and used 2026 Mercedes-Benz E-Class for sale near Palatine, IL

They contacted me immediately and explained their process for vehicle delivery. Unfortunately I couldn’t find a suitable vehicle. Very professional and courteous.

I had an excellent experience working with, our service advisor, Kevin at Mercedes-Benz of Naperville. His communication skills are outstanding, he kept me informed every step of the way and took the time to clearly explain what was needed and why. Kevin genuinely cares about his customers and it shows in the way he listens, follows up, and makes sure everything is handled properly. He is knowledgeable, professional, and clearly knows what he’s doing. Service like this builds trust and makes a big difference. I highly recommend asking for Kevin if you’re servicing your vehicle. Husam

I was looking for a Benz S-class 500 . But 500 models are not available at the dealership . Decide to buy E 350 model. The sales people are nice and friendly

The dealership contacted me and followed through on everything I asked and needed of them. Great overall experience.

This was the best Car buying experience that we have ever had. The dealership and our saleswoman Liz were extremely knowledgeable and welcoming. We were able to do much of the buying process over the phone. We were in and out of the dealership in less than two hours.

Conference with Service mechanic explained what damaged was done and everything they had to do. New tire balanced and installed. New axle installed. Car was test driven

We would like to give a shout out to Hannah Kane on helping us purchase our Mercedes Benz. Hannah was a great sales person. Our purchase was a great experience.

Enjoyable buying experience. My initial encounter with Kimberley Cager was good and improved thereafter. She was very helpful and genuine in her approach. Her sales manager was a pleasure to work with. We did not see eye to eye initially, but worked to find common ground. I look forward to an ongoing relationship.

We had an excellent Sales Consultant, Serafin Avila. He worked with us to purchase a new car. His pleasant mannerism, understanding what we were looking for and finding a vehicle that met our needs was perfect. They are fortunate to have a representative such as Serafin on their team.

Great staff and buying experience. Michael and Ana Maria were honest and helpful from start to finish.

Bruce Jones is the best worker of the center, he helped us to pick and get a car, he has a lot of patience. Thank you, Bruce!

It was a very smooth transaction. No added fees or other xx. Salesman was professional and knowledgeable. Facility is one of the best. Highly recommend.

I have purchased vehicles from many different dealerships, AutoHaus is by far the best. They treat you like you actually matter to them.

Was looking to purchase a specific vehicle from this dealership. The one I wanted had a pending sale. The sale was not finalized and the salesman I was working with called me inmediately to inform me. I think everything went pretty fast once at the dealership.

Everyone at every level of the organization - be it sales, finance or service - were extremely professional with a top concern for customer service. We really appreciated this above all else.

Vel is a great sales guy. Very responsive and will work with the customer. We drove from MI with a trade in and they honored their offer. There were a couple minor things like steering wheel was more worn than we would have expected given the nice condition of the rest of the car. Small headliner plug interior for convertible top was missing. Other than that it was a smooth transaction.

Very Profesional and helpful seller Paul Sidorski !! Working with Paul was such a great experience. Highly recommend dealerships Mercedes Benz of St Charles to anyone looking to buy a car

Fast and easy. All staff was pleasant, well spoken and mannered. Made an out of state purchase with a few email and phone calls. Sales person Luke was excellent.

I throughly they were professional, low pressure, responsive and transparent. I went to several other dealerships and found them to be lacking in follow through and rude to my daughter. Kai’s was a breath of fresh air.

The service team did a great job getting me in and out! I had several virtual meetings to handle, and my service rep, Arturo, fully exceeded my expectations. He kept me informed at every step, and pushed to get me out quickly.