Used Mercedes-Benz for Sale in Rochester, NY

The workers were very polite, we were supposed to come in for a estimate on a vehicle, the dealer called us the day before to remind us and sent us an email with the confirmation of an appointment that had the address, the time and other info that was very useful at the time of the arrival.

I have owned an S class E class, other German engineered cars. Performance of the 17 c class is exceptional. The cabin in my c class is not exceptional. The car makes buzzing noises, rattling noises. Despite having taken the car into the dealership to have the issues resolved the rattling still persist and or another noise starts. I am disappointed in the cars lack of technical tools, ie the voice recognition , no apple play.

So the wife and I were looking for a reliable vehicle to haul our family around in when my wife stumbled upon Bob Johnson certified collection. The vehicle had extremely low mileage and was basically brand new. For the price we could not justify buying a brand new vehicle after finding this one. Mainly because our finances are not great and we didn't want to put ourselves deeper in a hole. So we decided to go check out the Chevy Malibu at Bob Johnson pre-owned certified collection. When I walked into the dealership I immediately felt relaxed. Maybe it's because I wasn't mauled by 5 salesman when I walked in. Maybe it's because I wasn't pressured into buying something out of my price range. Or maybe it's because Ed, Sharon, and Tyler just made me feel completely at home. It wasn't all business to them. They spoke to me like I was another human being just like them. We discussed my family some of my life and some of theirs as well. It was one of the most Pleasant sales experiences I have ever had. I have found my new vehicle buying family. And I am confident to say that if you decide to buy a pre-owned certified vehicle that you NEED to check this place out. Because you too will walk out of these glass doors feeling exactly as I did after buying my Chevy Malibu 2008 with only nine thousand miles on it. All I know is I am 100% sure where I am buying my next pre-owned vehicle. And that is at Bob Johnson certified collection on 104 in Greece New York. The search to find a comfortable atmosphere and overly affordable pre-owned vehicle that is basically brand-new is over. If you want to be treated like a king one day and a peasant the next then I suggest you go to another dealership but if you are looking to be treated like family today, the next day, and all the days to come. Bob Johnson pre-owned certified collection is the only way to go. Just walk in and Talk to Ed Mellow and he will introduce you to the rest of the family.

Only thing I would change is more insulation, little less road noise. THATS ALL I WOULD CHANGE! The ride and handling are beyond reproach, I have not had a ticket since I was 24, I am now 54 and I am speeding every time I look down.

We suffered a total loss and we were forced to purchase a car. We visited other dealerships that only concentrated on lowering a monthly payments, good except for "their" deal increased the price of the car by $1,200 over the life of the loan. My experience at Bob Johnson was just the opposite. They gave me 4 numbers, price, extended warranty options which was explained in full, APR and monthly payment. It was that simple. My salesman made it so easy, he was up front and honest. Given our situation we couldn't have asked for a better experience!

This car fills the bill for my wife and me. Once owned a c 230 Kompressor and still own an ML 350. All much more reliable than the 3 BMW’s we have owned.

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

This car was highly recommended, and a friend of mine put me in touch with the these guys. The whole process was smooth and very easy.

I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.

It’s very new but so far love it, it’s stylish, comfortable, differently the bang for the buck, very sleek , best car so far ever.

I was referred to Texas Direct Auto/Vroom by a good friend and I???m glad I decided to go with them for my car purchase! I initially got Billie as my car sales personnel, but she seemed to be very pushy and just aiming to make quick sale; which is something that made me very uncomfortable. After speaking with her for a while I advised I would give her a call back to speak with my financial advisor on proceeding further on this process with Vroom. When I called back I got a different agent that saw in the system that saw I was talking to Billie and advised me that she would give me a call back in 5 mins, well 30 mins passed and I called back upset because I did not hear back from her after she ran my credit and didn???t like the fact I wasn???t trying to put 2500 down. My credit score was excellent I had a 740, but I didn???t have enough credit history she said is the reason why she kept asking me to put so much money down on 23k 24k car. The last time I called upset after not hearing anything from her a gentleman by the name of Shannon Humbles answered and I advised him that I did not want to work with Billie anymore because she made me feel very uncomfortable and I felt like she didn???t personally care about helping me through the process of the purchase. Shannon is an ALLSTAR!! He went over and beyond the call of duty to help me make this purchase!!! 7 days later my vehicle sits in my parking garage and I love it! The process was so easy to purchase, I had to put 1500 which is the standard, instead of 2800 that???s Billie was demanding that I put down! Please go with Vroom! I saw a couple bad reviews and I know every process has its flaws, but I???m here to tell you, they work! They are a very good company and I look forward to making another purchase with them for my girlfriend???s Christmas gift! Thanks Shannon and Vroom!!!!

We leased a C300 for three years and loved it so we decided to lease the same model again. It is the right size and the right color!!!

I will say that I was a bit apprehensive after reading some negative reviews; but due to the volume that this dealer ships out, I can only assume that poor experiences are a small percentage of their business practice. I visited Vroom???s website in the evening and decided to purchase my wife a Cadillac SRX. Within minutes I received a call from a sales rep. Within an hour of that initial call, he collected my $500 ???hold fee??? that was later applied to my down payment. The following day, my sales rep called to inform me that financing was secured, even with blemished credit. (Required an additional $600 down payment which I had wire transferred). 3 days later, I received my contract via FedEx, completed it, and shipped it back. Once they received and reviewed, I was sent an email with an expected delivery date. From start to finish, the entire process took 10 days, and we received a used Cadillac SRX in EXCELLENT condition. The interior was spotless. The exterior needed a wash, but it was understandable because the car was shipped from Texas to Florida. I have already recommended this service to others, and will likely use them again. *Car does come with a 60 day temp tag, and I have not heard back from Vroom about acquiring my actual registration and plate. - However, I believe that I still have a couple of weeks left on the current tag.

Rides nice, dashboard is to die for, all the bells and whistles😃 fun to drive! Comfortable seats, plenty of head room in back, lots of trunk space too!

Vroom personnel were thoroughly professional and I received great value in my trade and new car. I took my car to the local dealer for a through inspection upon free delivery. (Vroom offers a 7 day free return policy.) The BMW service manager told me my 2015 X3 Xdrive28i was in such good shape, it would qualify as a certified per-owned on their lot. I easily could have paid $3K more for the car than I did from Vroom.

Great value for the money, has run flat tires blind spot notification mirrors, big trunk combined with split seats and lots of other standard features.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

Veey reliable and classy. This car is definitely the best car i and my wife have own. I will definitely recommend this car for anyone lokking to get a car

On September 11, 2017, my car was totaled unexpectedly, and I needed to find a replacement. My 2014 Mazda 6 was highly modified and personalized, and I needed to find one close to it, to start over, however it had to be priced right. I found my "neused" 2014 Mazda 6 at Via Auto Sales on Cars.com, and though they were in NY and I was in NC, they treated me like a neighbor! Joe Biuso was sincere, prompt, and accommodating, and made the process of buying a car online, a pleasant experience! If you find your next "neused" car here, ask for Joe. He'll take good care of you!

I bought a 2019 GTc, so I need to let go of my first Mercedes Benz. I am the second owner, but have had the car since 2009. This car has an exceptional interior and just a scratch or two on the front and back bumpers. The car has never been wrecked and the wheels have no curb rash whatsoever. And everything on the car works like new. My only complaint with this car was the 2005 electronics and sound system, but that was remedied with a $4,600 custom Kenwood sound system. The car has a large touchscreen as well as the original steering wheel controls. The Kenwood DDX9904S receiver has Bluetooth (audio and phone), hands-free telephone, Satellite Radio, HD Radio, Apple CarPlay (and Android Auto), CD/DVD player, Kenwood back up camera, Focal Speakers, JL Audio 700 watt amplifier, and 8" Kicker Subwoofer. Personally, I typically stream Spotify or Internet Radio, but the local HD Radio sounds great too. The stereo was professionally installed by Car Toys in The Woodlands, TX. The speakers and amplifier are located in the original locations, so the system looks factory. You might find a comparable SL500 when it comes to mileage and condition, but I don't think you will find one with a 2018 sound system like this. In fact, my 2019 GTc doesn't even have Apple CarPlay. This car had a sticker price of over $90,000 when new, and actually better than new with the new sound system. The car was recently serviced (oil change) about a month ago.

About $3400 worth of damage to our Subaru Crosstrek repaired by this body shop. Great work; fender, front door, paint, etc. Was able to pick up car only 2 business days beyond the estimated completion, since, not unexpected, some additional work was discovered underneath the panels -- just 2 days to order the extra parts and get the car completed. VERY pleased and highly recommend this shop! Talk to Zach the Assistant Manager!

My wife's 2017 GLC 4 Matic had 19000 miles on it when we bought it in 2018. The Certified Pre-Owned Warranty covers the remaining TIME on the original warranty but with UNLIMITED MILES. Since we do 30K miles a year, not only did we save substantially on the CPO price but we got bumper-to-bumper coverage over 90K--based on our driving. The car rides high like bigger SUV's but averages close to 27 mpg overall with 9 speeds and a very zippy 241 HP. We have had no problems with this vehicle in 9 months of use including a 5000 round trip to New England. The 4 Matic works smoothly in snow and on ice. The interior is classy looking and the Navigation and huge screen interface can be a bit tricky to figure out. We recommend this vehicle to SUV drivers and we especially recommend the CPO purchase procedure for savings with extended protection if you drive a lot.

Rodney Olsowsky was a pleasure to work with! He was friendly yet efficient, easygoing yet courteous and understanding. When we decided to purchase the car, he offered to pick me up at our home so I could drive it back home without leaving a car at the dealership! How thoughtful and understanding of our situation! He went above and beyond just to make this our very best car buying experience in 30 years!

I love 90% of the car. Great drive train. However, the 10% that I don't like, and that Mercedes cannot fix, has soured me on the brand. The car locked up unexpectedly while driving on a city street over a bridge at 35 mph. Mercedes has inspected the car and reported that everything is working as designed - no faults discovered. Others have had this problem according to their own online forums. Because of their negligence I am at risk - which is why I will never buy another. Shame on you Mercedes for choosing profits over responsibility.

I Went into Dioguardi with a sense of little hope after crashing my car and needing a new car to get back and forth to school and work. So he checked every thing for me to see what he would be able to do for me and while doing that he noticed I had an bill from amazon sitting on my credit for 1500 dollars and that was making a lot ot places not want to finance with me because of that large amount of money owed that was sitting on my credit report. We sat down and called amazon and got all the information on the bill and settled on that bill for 700 dollars which in the end helped my credit tremendously and now the same banks that wouldn't finance with me now had suddenly changed their mind and were willing to work with me with a small interest rate. They really know what they are doing here and they don't only care about getting a car sale like most places they actually are looking to take care of you and helping you improve your credit in the process and that means a lot for a a young man like me who's still in the process of building his credit. I now have the best car I have ever had in my life so far and I'm paying alower interest rate on the car I have now then I did with the car I had before my accident. I recommend this place to everyone and after today I think I will be getting all my cars from here forever

Absolutley a joy to drive and looks great in the driveway. A dream come true… It really is a whole different class of luxury. I highly recommend this vehicle to anyone looking for a high end import.

We are looking for a new RAV4 XLE and met with Brian. This would be our second RAV4 from Hoselton. We really like the facility and sales personnel. I must be honest, the first deal we were offered was very high and almost put us off. So I wrote to our salesman and presented the KBB fair market value to see if they will match it. This is only thing I can honestly sale. We will see if they will negotiate ;-) Overall, Hoselton is a great dealership !

From the time I purchased the car the brakes have squealed like a pig being tortured when they are cold. Brought it back and was told that they were aware of the situation and were waiting on a recall or fix. Okay, I can be patient. Several months later, nothing resolved. Talk to a different mechanic and he directs me to a fix that Mercedes is aware of! Take the vehicle back to Mercedes only to be told that since it's a wear item they don't cover it. Had I been told up front that they were not going to correct their problem I would not have kept the car. Oh well, lesson learned...back to Lexus!

Excellent and very impressive and efficient service. Superb to say the least. Stephen Murphy went above and beyond and delivered exceptionally. It was easy and hassles free experience.

This car is super fast. So very comfortable. The car is elegant in every way shape and form. I can't wait to by this car for myself.

Best car buying experience I’ve had!! Jason St. John was patient, thorough and informative.

When you turn on car, and shift into Drive, the engine roars and You have to hold down the brake pedal so the car doesn't rapidly accelerate. This happens randomly and the Delray Mercedes Service people had the car for 5 days and could not replicate the problem. It took all my strength to hold down the pedal and keep the roaring car from hitting other cars and possibly killing innocent pedestrians in the Delray Market Place, a Publix parking lot or a restaurant lot. Something is definitely not right and MERCEDES IS NOT LISTENING.

We love looking at the car and driving it also. The AMG model is very fast and fun to drive. We are always getting looks and comments about the car.

Helpful salesman, painless process. Smooth from beginning to end.

We were interested in an Audi but felt crowded in it. The Mercedes has more room inside and I love the way it drives . We used to have a Lexus GX470 and love it but wanted a smaller car and the Mercedes is the one.

I can't say enough wonderful things about my experience buying my new 2016 scion from auto outlets.my salesman zach was such a polite ,tentative young man.not pushing like most salesman .John the financial managers very helpful to put me in my new car.my car I just love it.i would recommend this dealship to everyone.they are a great bunch of guys.i feel the quality of cars are great and reasonable I did my research before I went there.u need a car go see them.

This car has all of my needs. It is extremely comfortable, has a plenty of room. It is extremely save to drive it. It is top loaded.