Kristin was very pleasant and professional to work with and she explained the process to me since I hadn't purchased a vehicle in awhile. The staff was also very polite to me while waiting to speak to Kristin. This is a truly an exceptional dealership. Thank you Mini of Ann Arbor I love my Honda Accord.
Amy was very welcoming,professional and had a lot of patient with us.She explained everything in a way that even people who are technical challenged like us,could understand every detail of the car,we could not have ask for a better sales person,very impressive!
I was treated with the utmost professionalism and courtesy by CJ, a youthful but experienced sales person and Glenn, the sales manager. Even though I didn't buy the car I was looking at, I will certainly return when I renew my search for a vehicle. Highly recommended!
My wife loves her MINI and I love the warranty. Three years bumper-to-bumper including wipers, fluids (including oil changes!), everything but tires. They even wash and vacuum the car any time we want. The dealership building is nothing exciting, but they do have Wi-fi and free bottled water, coffee, or hot chocolate. I am considering a MINI Countryman All4 when my Jeep lease expires. The people are very friendly and welcoming and, unlike others I have dealt with, are honest about prices, charges, fees and costs.
We were very impressed with the people at Mini of Ann Arbor. Sue Wilk and CJ Johnson of the sales team were easy on the sales approach, but very enthusiastic about the vehicles. They made the car buying process so easy and fun. Sue found the exact car we wanted at a nearby dealer and had it delivered in a day. We had a good time with John in Finance as well. Overall we would recommend this dealership as a great place to buy a car.
My wife and I strolled in an hour before closing and the sales person already had the car we wanted to see pulled up the front. The sales person and retail manager were highly professional, very friendly, and low pressure. Then when we decided to buy less than 30 minutes before closing they gave every indication that they wanted to make the sale happen, even if it meant staying late. And while we were working with the retail manager, the sales person was out washing our vehicle by hand in the cold since everything else was closed! We got a great deal on the vehicle we purchased and service was not sacrificed one bit. I highly recommend Mini of Ann Arbor!
I can't say enough good things about everyone at the dealership. So helpful and friendly and you felt that they really cared about you. You could tell everyone loved everything MINI and it was contagious. Never felt pressured as I have at other dealerships. Just an all around fabulous group to deal with.
We have a 2011 Cayenne and have always been pleased with the service department, especially with Phil Kaiser???s friendly approach and informed advice. Most recently Phil worked directly with Porsche Corporate to find the best solution for what was an unexpected malfunction. The car now is as good as new and the whole experience was minimally disruptive.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
After I was low balled by KBB, I decided to sell my car privately. Carvana made me a fair market value price. The process was easy, quick and enjoyable. I truly recommend them.
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