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This dealership and James was amazing and very detailed. They made it easy to buy our truck!

Bought this truck new. I’ve put 3500 miles on it and it rides really comfortably. I went from an AT4 with dead lifters to this. I love this truck and I have not towed with it but the max I’m towing is 6,000 so that should not be an issue.

I have been saving for a new Highlander for 2 years in the color of Ruby Pearl. I went in to order my new SUV and Troy informed my because of the situation stemming from covid it could take up to 6 months to come in. Well he was correct it did take 6 month but I love, love my new Highlander. Troy kept me informed the whole time and even offered me a few other ones that came in, just in case I was tired of waiting. I have been coming to Byers Toyota for over 10 years for service on my 4 Runner and the service dept is also excellent. I would absolutely recommend Byers Toyota!

Our salesman Gordon and financial staff did a great job of laying out the buying experience and agenda. They were very clear regarding the vehicle and payment process. We plan to buy our next vehicle with this staff.

They’re good at what they do. They low-balled me big time on my trade in but I was able to talk them up to something I could live with. They also worked with me on some extra touch ups my wife and I wanted done to scratches on the passenger door. Overall, a pleasant experience. Izzy was a great salesman and Anya in finance is great! My truck was priced nicely and it was too good of a deal to pass on so I’m quite satisfied overall.

It was a nice experience. The interior and exterior are very nice. I can say that this is a good purchase for personal and family use.

Tim and team were very professional and understanding. They were able to help me resolve the issue in a very timely manner with minimal friction. If your Porsche needs any work I highly recommend you visit Byers.

Joe Struewing at Easton Mercedes-Benz always ensures the service of our vehicle is handled professionally and keeps us updated on what is needed and expected costs.

Just bought a Woodlands RAV4 from Toyota Direct. It's awesome. Traded a Genesis GV70 for it because I hated it. :0 Jimmy Palmer was our salesman. He's great. If you're looking to buy a new car, check him out. He'll treat you right!!

I love my new Prius. It is elegant in appearance, fun to drive, and easy to plug in and recharge. Since I began charging it I haven't used any gas. I love the safety features.

Even though I needed routine service, they got me in right away. Andrew Weinberg took over from there and my car was back in my garage in no time. Eric Gray called while the car was in service to make sure everything was okay. What customer service!

Chelsie Yost is always so helpful. She does her best to save me money. I have been bringing my 2013 Toyota Matrix here for the past 13 years.

Very professional staff. The car was as advertised and the entire process was incredibly smooth.

Had a loose battery cable and came in without an appointment. My car was fixed in 20 minutes.

We worked with Taylor Young on buying a car from out of state. It was one of the best experience we have had working with a car salesperson. Taylor made the buying process smooth including shipping the car to us. We recommend this dealership for your car needs.

They are efficient and knowledgeable. I know I will always be taken care of here—no worries! Having a rental car for $10 a day while my car is in service is above and beyond.

We have been loyal Toyota owners. This time we try Toyota West because it was the only one with good inventory. The service was great during the whole process. Hassan, his manager and financial were very professional and help us to find the best deal and make fit into our budget.

Dylan at Toyota West is top-notch. I have a 2023 Toyota 4Runner, and he took the time to really explain what was most important for my 60,000-mile service. With the holiday season and everything going on, he helped me prioritize and do things à la carte instead of pushing unnecessary work. It’s rare to find someone who truly pays attention to people, understands their situation, and respects their time. His attention to detail and care for customers really stands out. Highly recommend working with Dylan.

Haven't purchased a new car to me in over 8 years. Searched numerous used car sights looking for a large SUV. Saw a 2015 on their sight on a Thursday, contacted them (Jacob) on Friday. Explained I lived over an hour away and if I drove out to test drive I needed to know my terms and approval prior to leaving my house. Jacob and the finance team gave me an answer within an hour!! Drove out, seamless buying experience, they even gave me a "we owe" on a problem with the stereo. Just got my Navigator back after THEY spent close to a $1,000 to make it right!! I had a loaner free of charge the whole time 5 star rating from me for the way they treat potential and actual customers! Give Jacob in used car center a call! He knows how to treat his customers right!

On August 8, I had tire and alignment services done. I was treated well by Lacy Sanker. She was polite and knowledgeable. She also made sure that I could use my coupons.

Morris Williams @ Byers auto, Delaware, Oh was nice to work with. He worked proactively and enhanced our buying experience at Byers.

Everyone was friendly, professional and knowledgeable about Mercedes Benz cars show room was very clean.

My experience was great. I knew as soon as I saw my car that was the one. The people were very informed, kind and helpful.

I have had this car for 3 weeks and love it. The interior is so comfortable and the car is very quiet on road noise.