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Great service. They always have a package deal for oil changes. I feel like the service is fast. Saturdays are a little busy but other than that, no issues.

Excellent experience. Never look forward to the process of buying a car but I have to say this was as good as it gets. I?d do it again.

I dealt with Doug E. Fresh at the dealership and he provided an unprecedented demonstration of professionalism ans salesmanship. After submitting my query online, Doug E. Fresh was the first person to follow up on my request, get me the information I needed, and went on to sell me a car, within about 2 days. My search for a car was very strategic so when it came time to buy, I already knew EXACTLY what I wanted. Doug was able to put my work to reality, and now I am a proud owner of my FIRST Chrysler product. Because I was pressed for time, and very particular, I had my doubts, especially having talked to so so many people responding to my request for information. The entire transaction was handled like text book, find what you want, talk to Doug, sign and drive. The way car buy is supposed to be in the next generation of eCar buying. Go see this guy, he is AWESOME ! Thanks again Doug, the ride is AMAZING ! Maybe I'll come back and buy a Hellcat next time.

Service writer was very nice and helpful great communication in the form of text - got a video of the repair that was completed great job

I would like to thank Matt McMenamin for making my used car buying experience a very positive one. I’m so happy with my selection. He’s a class act and a man of his word. I wish I knew more people in the area to recommend his dealership. Also I wanted to praise the gentleman in service for getting the car ready for pick up. Thanks again Matt.

Paul was great to work with! My previous car got totaled and I only had a few days to find something new that I liked and was in my price range. The staff there were all so pleasant and helpful. They did whatever they could to make sure that I was happy with the car I chose and got me a monthly payment that worked for me. I love my new Jeep and would recommend them for anyone’s future purchase.

Just got my 3 car from Fred Martin I love the car I just got,my sales man Tim Smith did a great job getting my loan through the bank,I would recommended Tim to all my friends .if I ever need another car I will be back

I have to say that each and every time I visit Lithia CJDR of the Tri-Cities is ALWAYS a Pleasant Experience. The Service Dept; Oscar, Dexia, Austin, and Miguel, are always pleasant, they always greet us and remember us as we bring in our vehicles for their regular maintenance. Sales Dept; Lolo Lopez; BEST D--- Salesperson We have ever met. (My husband and I have purchased 25 vehicles thru the last 40 years) Lolo is and will be the only Salesperson we will recommend to any one who asks! He is not pushy, not annoying, nor is he a hoverer. Lolo is very amicable and a down home person. Sales Finance: Brian and Ivan, very conscientious and caring during our interaction of signing of contracts and going over the financing. Brian and Ivan called me the very next day to see if everything was going well with my new vehicle and if I had any concerns. I did have a couple of concerns relating to the charging of the vehicle (not related to them or Lithia).They listened to my concerns and were able to offer suggestions. Over all, Lithia of the Tri-Cities have loyal customers indefinitely.

Service Department, very professional with details on repairs for your vehicle. Service provides a detail printout of costs and labor.

Very professional, worked hard to explain every detail of the transaction. Worked even harder to get me a great deal on the vehicle I was interested in.

They just got a Jeep in on trade and were able to deliver it the same day we looked at it. Terry is a great salesman and a pleasure to work with. I recommend him and Don Miller Chrysler for a great buying experience.

I have bought a couple of cars here. Nothing but positive experiences. Also best service center I’ve ever been to

They provided great customer service..I plan to go back and will recommend them.

My family went in to speak with Paul. He sold a good friend of mine a Jeep and recommended him. He is a great sales guy, very easy to talk to, even put a video on his phone when my kids got stir crazy. My wife is loving her new Cherokee. Thank you.

Everyone I dealt with while buying a used Cadillac SRX was excellent. The smoothest car purchase I've ever had. The car was ready when scheduled to pick up. We closed the deal and were out of the dealership in 2 hours.

Jay, Adrian, & Brian are absolutely AMAZING!! I kept telling them this has been the most pleasant car buying experience I have ever had! Lithia does a great job making the car super clean before u drive off! LOVE THE SALES DEPT!

Paul F was great to work with. Easiest purchase we ever made. Simple quick and easy. Paul was very honest. Will definitely recommend to friends

Service is great shaun and lori listen to your concerns and make sure that all problems are dealt with and service is prompt ps to the owner you have wonderful service greeters and staff keep up the great work you do it