The first time in went to website I was immediately greeted. The loan application was simple and fast. The customer service team were friendly. Michael Galer was one of the friendliest sales people I've ever encountered. I would recommend these folks to anyone I know.
Have been shopping for a truck for a week. Though I did not ultimately purchase a vehicle at Neat, my experience with Louis made this dealership my top pick among the 7 or 8 that I visited.
I had narrowed my purchase down to two very different options - a higher mileage 4 cylinder at Neat and a lower miles 6 cylinder in a higher price point at another dealership. Louis sat down with me to look at both options, and encouraged me that the other vehicle appeared to be a great deal. He talked through the potential trade-offs without any pressure, and even after it became clear that I was leaning toward the V6 he continued to spend time to help me understand the complications with the Tacoma frame recall which affected both purchases. He also gave me a number of references for folks who could help out with my purchase of the other vehicle, for modifications I was interested in making.
Louis is knowledgable, generous and clearly puts his customer first. Neat will be my first stop for my next purchase.
The best place I’ve ever been for a vehicle the only thing I can say without writing a whole paragraph is if u want the most help and best service with people who won’t set u up to fail and invite u in like you have known each other for years come herand ask for Shawn Welch he was above and beyond amazing
Went there not really knowing what to expect and ended up leaving a very happy new car customer. Everything they did for Me and my family was above and beyond awesome awesome customer service.And thanks again Sean Welch for everything you rock dude..
I recently purchased my 2012 Honda Accord EX-L Coupe 3.5L V6 from here. This is one of the most beautiful and awe inspiring cars that I have ever seen, I'm honestly in love with my car. Pre-owned Ira also accepted my trade in, and for a reasonable price as well. I had the best time dealing with the vehicle salesmen Stephen James. He was absolutely wonderful. At this dealership, they have greatly priced vehicles to start with and are still even able to negotiate. The purchase was made easy, and everything was explained thoroughly. I even was invited to get coffees anytime that i'm in the area and chat with Stephen, and since I work at the Walgreens right across the street, I am a frequent visitor. I couldn't ask for a better experience. This is the dealership you should go to first when looking for a beautiful pre-owned vehicle. If only I could rate above 5 stars.
Thank you Autofair for making us feel like we matter. Listening to our concerns and addressing them. Emily in service was great as always... I recommend their service department they call you to make sure that everything went okay during the service process. That made us feel like we are part of a family not just another dealership. Laura and Curt
Great, easy, personable experience. I would recommend you give them a look if you are in the market for a car. As with any big purchase, do your homework, know the value of your trade, no the value of the car you want, understand where you stand if you need financing. If you do everything beforehand it makes things easier and more realistic for everyone involved.
Was in the market for a used truck, but had no clue what I wanted, until I spoke with Ross..he intently listened to my needs and wants, and suggested a truck that has become our favorite vehicle of all time..What a pleasure to do business with someone who understands the importance of good customer service...The whole transaction was painless for me, because Ross anticipated all the steps that needed to be completed and did most of them for me...all i needed to do was show up with a check... I live in New York, and was initially leery of buying a car out of state, but this is my kind of shopping...Highly recommend this dealership and especially Ross Jefferson, who goes the extra mile to make sure his customers are satisfied...
Had a great overall experience working with Lionel. He madkes you feel comfortable right from the outset of process and really tries to understand what is important to you in the new car
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