Owen Webster is an genuine honest man!!!!!
December 3, 2018
I returned to Beck Toyota today with my 2018 TundrIa that bought a year ago. I bought my Tundra from a salesman (no longer at Beck) that told me the Tundra had a remote start. All I had to do was download the Entune app. Well, after downloading the app and several days of talking to Toyota, I found out that it wasn't even an option on the Tundra. Then I thought, I'll just put an after market remote starter on it. Guess again. My truck was so new that no one would touch my truck. Today I went to Beck for a 5000 mile service and ran into Owen Webster. Owen did finally remember me. I explained my dilemma to Owen. I told Owen I was interested in trading in my truck for a newer version with remote start. Owen diligently researched and found out that it is still not an option. Owen called Ziebart down the street and found out that they could install a remote start. Owen Webster scheduled the install immediately and paid for the remote start in good faith due to the history with my last salesman. Now this is how you conduct business and keep customers. Thank you Owen Webster. I will definitely be a loyal Beck Toyota customer!!!!!