A good or bad experience with any business a lot of times depends on how well prepped you are for the transaction. Given I do doc prep / review for a living and was thoroughly prepared for anything they might need, I did not have a negative experience with LHM. All Sales /Financing / Service Contracts were honored and I am happy with my purchase. If you do decide to purchase there have your employment history, pay history, references, LOEs and anything else they might need ready before you decide on a vehicle. Keep a log of all correspondences for reference and go with the flow. If you do that, your experience with LHM I believe will be hassle free and you'll walk out of there with the vehicle of your choosing.
Our experience with BMW Pleasant Grove was very positive. They listened to my criteria and found the best car for me. They were very accommodating, negotiable and not pushy. I bought a car I love! Andy and Chris were great to work with!
Look no further when trying to decide where to buy a car. Felt very comfortable when walking the lot and inside. Felt no pressure from any salesmen and they were very considerate with your wants and needs. I highly recommend working with Devan. He was very helpful, knowledgeable, understanding and easy to talk to. Definitely will be a returning customer.
I have been looking for a Subaru Baja fora while now and I finally did at carmax in salt lake. I was three hours away and couldn't get out there quickly so they held the car for me. FOR A WEEK. They had people come in and was wanting it.But they still held it. I wish they would negotiate on the price. But I got it at a good price. The car was in top shape and the interior is awesome. Thanks carmax.
Great customer service! Was willing to fight for the best price possible, and work with my situation. Was kind, willing to listen. Ramone and Bryson were very knowledgeable and able to answer all questions.
Axel is honest, genuine and fun to work with. Yes, the finance guy is fun! He went above and beyond to work with me and my situation. I left feeling good about the financing, and amazing about the car I brought home. You could tell he shared in my excitement which is just cool. This dealership is the best - Moya, Michelle and Axel - they are honest, helpful, and there is no pressure at any time. This is my 3rd car from VW ST - I'm truly a client for life.
We worked almost exclusively with a very friendly Claudia Hasslock who helped narrow down our decision. She didn't push or make unannounced calls/emails unlike EVERY other dealership we went to. The moment you enter the facility you notice a calmness instead of the chaotic nature of dealerships that try to get you to purchase a vehicle by any means possible. The reason being their model of volume sales vs. commission sales. They don't need to be aggressive while still offering some of the best deals we've encountered. Highly recommended alternative than dealing with more commonplace dealerships!
Everyone was so helpful and friendly! This was my first time buying a vehicle, and they answered all of my questions and really helped me. Hertz also found a bank that gave me a better deal for a loan! Everyone seemed to genuinely care about my experience, and they made everything really easy. It's also a good area to go get some food while you're waiting! I would HIGHLY recommend checking out Hertz if you're buying a new/used vehicle.
I had no idea when I agreed to let Hertz run my credit that they "shop" around for interest rates with other companies...each of those companies shows up on my credit report as an inquiry which lowered my credit score. I have found out it is common with car dealerships so it isn't only Hertz. However it would have been nice to know this upfront. Other than that the sales person I dealt with was very nice.
Claudia is the bomb! She is quick and gets you where you want to be. There is no messing around and haggling. The prices are already as low as they can go. Hertz sets the prices. Our new and gently used 2015 Toyota Camry is awesome.
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