I was very happy with the service during the purchase of my Camry. Charles was very knowledgeable and helpful getting me into the car I wanted. I have always enjoyed shopping at River Oaks Toyota for my last 3 cars and I will most likely buy my next car there as well.
Took a little long to buy the vehicle. Jim was very nice and funny. Trevor was respectful and very polite. They made the process very easy for me and my wife. Thinking about going back for a vehicle for my niece. Ask for Trevor or Jim Wheeler(there are two jim's there).
You’ll be greeted promptly, and everything will seem smooth and easy till you reach the finances part where someone should really shout “game time”...
The financial process was really tense, if not dark and shady. I walked in with my own approved credit from another bank, but they pushed for another application of their own finance department which I agreed to. To my surprise I was approved for a lower rate with but I did not know that till I refused to buy with th rate they quoted me and started walking out. I’m talking about them trying to get me on a 13.5% instead of 5.9% that I ended up buying the car with, and I only did because I really liked the car... one more thing don’t count one the free loaner most of the time, but they will arrange a shuttle service for you...
Ron is the greatest he takes his time and gets it done!! Let???s you know everything keeps it real him and joe. Thanks again for all you guys did to get me in a 2018 yayyyyyyy🎉🎉🎉🎉🎉 and I???ll definitely recommend everyone to come talk to the number 1 sales man Mr. Lilly
Everyone go to First Marshall Auto Auction in Harvey ,they are all outstanding, up and above. There was no time wasting, no shenanigans, straightforward and taking care of business. I got the vehicle of my dreams, didn't purchase brand new but like brand new. I also received a couple of great perks with my brand new used car, complimentary of First Marshall Auto Auction in Harvey. Thank you guys for being so professional, I will see Mr Khaldoon on my next purchase.
We were in the market for the just released Nissan Leaf 2019. We aren't frequent buyers and are specific about what we want. Xochilt ("Sochi") worked with us over a few weeks to get us exactly what we wanted. She's was very polite and accomodating (especially with our 6 and 8 year old boys) through the whole process.
We've also had service done here on our older Versa and it's among the most organized and customer service oriented service stations I've ever used.
Definitely recommend this dealer and Xochilt.
Outstanding service and quality of work done on my vehicle. I didn’t buy my car from here but even if it just needs an oil change I will always come here. Thank you Keith for your professionalism and care.
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