I have enjoyed the experiences I have had with this company. They are very customer friendly and easy to work with. Chris, in service, has been great. They work around schedules.
Most Fun Car I've Owned
by Versa enthusiast from Denville, NJ
October 22, 2018
This car meets all of my needs. The only problem is that my husband is 6'5", and it's a compact car (I'm 5'5"). But he puts the seat all the way back, and it fits him. It zips all around the place, has great pickup, and I'm very pleased to own it. Mechanically speaking, it's very dependable and reliable.
Ed Baldwin was an amazing person to work with! Not only did we have substantial repairs, but we were having difficulties with our warranty company, Ed assisted us in every way possible, including a seamless rental process. He even called days after just to check and see how everything turned out. Ed goes above and beyond for his customers and I would highly recommend service at Gandrud.
A trustworthy car
by AMG from Tampa, FL
January 13, 2019
From the point I took possession of this car it has been completely dependable. Ours is a basic version of this car, but it works nicely for us.
I just purchased my second car from Gandrud Nissan. I have never been more satisfied. JJ and Kevin made the process so smooth and easy for me. It was an absolute pleasure working with them. From sales, to finance, to service, to parts, to reception, Gandrud Nissan is always going above and beyond to keep their customers happy and their best interest at hand. This team is OUTSTANDING!! Thank you again!!
Two different systems have failed.
by Unhappy Customer from Lake Charles
January 2, 2019
With less than 20,000 miles driven, it broke down twice in one month. I need a dependable car. I was left stranded on the street by Nissan's "Roadside Assistance" at 1 AM when I was 75 miles from home. Dependability has not been my experience with this manufacturer.
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
So far, fine car, and definitely a step up.
by the masked writer, from Wichita, Kansas
December 19, 2018
This car has enough bells and whistles I haven't yet mastered them all but I look forward to becoming more comfortable with it. I'd been warned this model has trouble with its automatic transmission but, so far, it seems to work fine. Ride and "feel" are terrific.
It's everything everyone has spoke about this car quality features I HOPE Last me for a long time my last Nissan was 1985 Nissan hardbody truck 4 cylinder automatic A.C drove it up to 289,000 miles gave it to my grandson still going
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Sips gas through a coffee stirrer
by Eng322 from Fort Lauderdale, FL
November 21, 2018
It is not the most stylish vehicle but for my purposes, POINT A to POINT B, you cant beat it... I get over 30 in the city if I take it easy and close to 40 on the highway. The car is fast enough for my needs in a stick shift, the automatic was a little too sluggish. Base model cost me less than 10 grand. Cant beat that for a brand new car. Only drawback, got rear ended at a pretty slow speed, the car took a lot of damage. Fortunately it was on their insurance.
Vroom has excellent customer service and follow-through. My process had complications and Vroom worked with me to make it right. I will definitely purchase from Vroom again.
Safe, comfortable, and reliable
by Savannahkl from Seagoville, TX
November 11, 2018
This car is very comfortable and easy to use. The cruise control is my favorite feature so far. My only critique is that instead of a console in between the front seats there are cup holders, so this was something different for me.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
by Johnny 5 from Aurora CO
November 11, 2018
Best value I could find for an entry level car. It has very little road noise, which is great for highway driving. Seats are comfortable. I highly recommend this car.
They are amazing at working with you if you are having an issue with a payment, I was able to defer a months payment after a contract stall with my job. Great great great help and friendly about it! However, they are currently having a problem reporting to Trans Union and I have no reporting for the two years of perfect payments. I told then I would check back in a month. They certainly have worked with me and I certainly understand things happen. I won't be looking into breach of contract as long as I feel they are being honest and trustworthy with me. They have been awesome so I will give them time; just like they have done for me. Thank you for all your help, I would definitely purchase from them again (assuming my positive payments get re-reported).
Not the best built or safest vehicle owned.
by Disappointed from North Carolina
December 13, 2018
Although this vehicle is almost a good value, it is reliable, gets great fuel mileage, performance not bad, but could be better. However I consider this vehicle very unsafe and would not recommend it for children whether passengers or considering this their first vehicle. Speeds above 50mph car is blown all over the road because it’s to light, especially on windy days or around big rigs, you can’t stay behind them any length of time. Fuel tank is too small. Can only travel about 280-300 miles. Body is flimsily made, dents & scratches very easily. Paid $18,000 for this, can’t even play music through Bluetooth. Would have been better priced at 10,000.
Great dealership that doesn’t try to be something it’s not. If you are looking for a reliable car between $3-6K this is the place. Roger was great to work with and I highly recommend Wisneski.
by Julián from Chicagoland IL west suburbs
January 14, 2019
Tho car fits al my needs very reliable
Gas saver conftrible driving
Very smooth ride I recommend it
Cheap for the model start right up
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