I walked in and was looking to test drive a Mazda 3 after doing some research online into what I wanted my first car to be. I was impressed with the experience I had, as I had no idea what to expect through the process of buying a car. Lane was patient and worked with me to find the car that best fit my needs and my budget, as I started looking at new cars, then moved to the used ones as we worked out the math on payments and my budget. I didn???t feel any pressure from the staff to buy now, they gave me all of the time I needed to make the decision.
I just purchased my second car from Gandrud Nissan. I have never been more satisfied. JJ and Kevin made the process so smooth and easy for me. It was an absolute pleasure working with them. From sales, to finance, to service, to parts, to reception, Gandrud Nissan is always going above and beyond to keep their customers happy and their best interest at hand. This team is OUTSTANDING!! Thank you again!!
Bought a 2018 Toyota Rav4 from Kolosso Toyota from Isaiah Stewart and couldn???t be more happy. Isaiah along with everybody at the dealership was very helpful and made sure every need/want was met and beyond. I felt so welcome and not at all presumed. The team made sure we left feeling completely happy and sure of our purchase. I will definitely be going back for any future car needs/purchases and recommend this place to anybody looking for a new/used car.
I took my 2005 Santa Fe in for smell of gas and reduced MPG. It was a leak in the gas tank. Repair was covered under an extended warranty from Hyundai. Also got to drive a nice rental vehicle for a few days, Very pleased with Bergstrom Hyundai
My wife and I bough a Mazda 6 2016. Our sales rep was Marty Hafenbradel. During our first visit Marty was very patient with us and we were not ready to commit to buying the car at that point, as we wanted to talk it over and discuss the deal details, also to see if we can get a better offer else since we were trading in a Mazda 3. Marty was very professional throughout both visits. I called him after we had decided to buy the vehicle and he made the process very easy for us, he also got us a really good deal and taught us some important information about the car. We definitely made the right decision by buying from Bergstrom, our other car was also bought from Bergstrom a year ago and the service was first class then too, and that was what really swayed us to come back to Bergstrom. Overall a very pleasant experience and we are very happy that we made the decision to buy from Bergstrom. Many thanks
They tend not to give a best price until they see something competitive that is lower. They don't seem to know or care that other dealers offer better prices. Instead they figure most people won't drive an hour to save good money.
They will offer matching prices when faced with a better offer but I struggle when a different dealer has worked to earn my business just giving it to Bergstrom since they're closer.
On a positive note, I have dealt with very nice and capable sales personnel. On the negative side, other than the Mini service department I've had zero positive experiences with any of the other service departments at Bergstrom dealers.
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