Kristin was very pleasant and professional to work with and she explained the process to me since I hadn't purchased a vehicle in awhile. The staff was also very polite to me while waiting to speak to Kristin. This is a truly an exceptional dealership. Thank you Mini of Ann Arbor I love my Honda Accord.
Do NOT listen to the “expert reviewers”
December 27, 2018
This is an excellent car in my opinion I have been driving it a little while now and it’s great in the interstate (the steering takes a little getting used to) and it’s excellent in town with great fuel economy. I even love the sound system!
So professional! Promises made, promises kept. No surprises. Craig was top notch. We didn???t purchase the car here but it didn???t matter a bit .
So far, fine car, and definitely a step up.
by the masked writer, from Wichita, Kansas
December 19, 2018
This car has enough bells and whistles I haven't yet mastered them all but I look forward to becoming more comfortable with it. I'd been warned this model has trouble with its automatic transmission but, so far, it seems to work fine. Ride and "feel" are terrific.
Great experience here. I 've bought my Altima here and it is so perfect as a ideal car that matches all my expectation! The staffs are nice and patient too!
Not the best built or safest vehicle owned.
by Disappointed from North Carolina
December 13, 2018
Although this vehicle is almost a good value, it is reliable, gets great fuel mileage, performance not bad, but could be better. However I consider this vehicle very unsafe and would not recommend it for children whether passengers or considering this their first vehicle. Speeds above 50mph car is blown all over the road because it’s to light, especially on windy days or around big rigs, you can’t stay behind them any length of time. Fuel tank is too small. Can only travel about 280-300 miles. Body is flimsily made, dents & scratches very easily. Paid $18,000 for this, can’t even play music through Bluetooth. Would have been better priced at 10,000.
The title says it all. I never get pressured by the sales or finance people. I got exactly what I wanted at a great price. And I was in and out in 2.5 hours including test driving to signing the papers. Steve and Miguel were fantastic.
Most reliable car I own!
by Rose from Fairview
January 19, 2019
Absolutely love my car! Gas mileage is awesome! Using for work and off time! Best buy I've ever made!Enjoy driving my new car every day.
I have had many vehicles in my lifetime with that being said, I can honestly tell you I have seen them all the scammers the xxxxxxxx the bait and switch adding fee's to your loan after you signed a contract. Well this place Certified Headquarters I have to say is the best I have ever been to. I called them asked them about a vehicle no games or tactics were played. I drove about 1 hour out of my way by passing all these other morons that I know will rip me off. I have to say I am glad I did we were met wit professionals from the sales floor all the way to the finance department. I dealt with Steve, and Jay. Very down to earth people the entire staff made us a family of 5 welcome and felt at home. We were in/out in under 1 hour and drove home that day with a great vehicle. It's been about 6 months now and they still call my home to ask how everything is going. They also remind me if I have any problems just call they will work with me. purchased 0n 5/26/2018 and love how we were treated every dealer and car sales company should work this way. No pressure just honest good people thank you all at Certified we are updating a review to show how thankful we are happy holidays. Best cars best deals next time when I am in the market I know where to go.
Car not worth what we pd blue book -7000 3 yrs
by Benallya45 from Bullhead City az
January 2, 2019
There’s lots of things that go wrong with it. Very cheap made car. I would not recommend this car to anyone. The value of the car depreciated $7000 in 3 years.
I filled out an online app in hopes of a newer/used vehicle for myself and family as I have 4 children 2 of witch are teens who drive and as a single father i wanted something i can feel 100% worry free with as I send my daughter's out on their daily errands, school, etc. With 2 divorces and struggles in life I never thought it would be possible to get a new car however I had to try. I got approved online and like most everyone else thought ya sure until I get there I'm approved then they'll want a years salary for a down payment but I went anyway! I got there and meet with Art and after a half hour he had gotten me into not a used car but a brand new 2018 Nissan Altima! Now I can go work my 10 hour days, my children can go to school, run their errands and I don't have to worry about their safety or if their broke down somewhere! Thank you from the bottom of my heart MR. Lucia!
A trustworthy car
by AMG from Tampa, FL
January 13, 2019
From the point I took possession of this car it has been completely dependable. Ours is a basic version of this car, but it works nicely for us.
My issue was resolved by service manager Dawn.
I had asked for a written estimate. I did not get one; instead Service proceeded to do the repair without my authorization which totaled approx $339. I told them I wanted to go elsewhere for a Freon recharge while they did it anyway for a charge of $280. They adjusted my invoice and refunded $207.
Fuel efficient and reliable
by Chad1276 from TORRINGTON
December 16, 2018
I own a 2009 Versa 1.6L 5spd manual with 251,000 miles and counting. At 2009 it start giving me maint issues and all at once so it was a challenge , catalyst , tune up, clutch , lower control arms and related suspension parts ... I did all the work myself but considering 209k is a lifetime for a car in itself I think that is pretty amazing
Process and everything was really quick and friendly. Only problem I had was with the Vehicle coverage I didn’t know it was optional. Other than that I bought a 2016 Nissan Altima, runs great really low mileage also payments are under $250 a month.. I really recommend if you want a down low payment also awesome monthly rate ... Also David Drumm is awesome at what he do with his job also the kids!! Thinking about financing a second car for sure!!!
Don’t trust the expert reviews
by Gpa Bart from Manito Ik
December 11, 2018
I have bought several new vehicles. After a week this is the first one I am not having doubts about my purchase. All experts advise against the Versa. Interior is nice and comfortable. Only thing I don’t like is the digital display. It reminds me of a cheap digital watch from the 70s. Not hard to get past when I look at the gas gauge barely going down after a 100 mile daily commute. I drive 80 percent highway and 20 percent city and average 38 mpg. Estimate is 35 highway and 27 city. I’m getting better than that. I love the space in the cabin and the large trunk. Clutch and shifter feel much better than more expensive cars I have had. Everyone likes the exterior styling. I’m not a fan of the CVT transmission so if you’re comfortable with a manual I would definitely go with it. Mine ether 2018.5 so I have the large display radio with backup camera and hands free phone which I really like. I have manual windows and locks which is fine by me. So far it’s been the perfect commuter vehicle.
Garry Parmelee "paceman" took great care of us. I really liked that he wasn't salesmanny at all, I have an adversity to salespeople, I feel like I can't think cause they're trying to manipulate me into buying things I'm not sure I actually want. I told Garry the cars I was interested in, he gave me the keys and let me and my husband go and check them out without him hovering over us. On top of that I bought a color I ended up having last minute regrets about, I even drove the car home but I called him and begged him to let me come swap for the other color I was looking and and I can't even believe it but he let me. Haha, my poor husband and Garry having to deal with me, but hey I got what I wanted
It was cheap and it rides nice.
by April k from Austin, tx
November 1, 2018
This car meets all of my needs. It is small and easy to park. It is a stick shift with crank windows which is what I wanted.
LOOKING FOR A NEW CAR AND FOUND THEM ON LINE. GREAT PRICES, SUPER FRIENDLY HONEST PEOPLE. I WILL RECOMMEND THEM TO EVERYONE I KNOW. THANKS FOR THE GREAT DEAL AND TREATING ME HONESTLY. I WILL NEVER BUY ANYWHERE ELSE.
Safe, comfortable, and reliable
by Savannahkl from Seagoville, TX
November 11, 2018
This car is very comfortable and easy to use. The cruise control is my favorite feature so far. My only critique is that instead of a console in between the front seats there are cup holders, so this was something different for me.
I came here with a set price I wanted to pay for a vehicle and Pedro and Gustavo did their best in order to make that happen. I had a great experience and got exactly what I came in for.
Sips gas through a coffee stirrer
by Eng322 from Fort Lauderdale, FL
November 21, 2018
It is not the most stylish vehicle but for my purposes, POINT A to POINT B, you cant beat it... I get over 30 in the city if I take it easy and close to 40 on the highway. The car is fast enough for my needs in a stick shift, the automatic was a little too sluggish. Base model cost me less than 10 grand. Cant beat that for a brand new car. Only drawback, got rear ended at a pretty slow speed, the car took a lot of damage. Fortunately it was on their insurance.
I ordered a Shelby GT350 about 5 months ago. It came in July 7. I dilly dallied for a while. I finally came to my senses & decided to go for it. Kevin Heath helped me all the way & his brother, Eric Heath took care of Finance. Great people, great dealership!
Reliable and Efficient
by Bbeuckens from Centre, Al
January 29, 2019
This car is super reliable and efficient! I mainly drive it to and from work, but also to transport my children. Although it's a smaller car, it has plenty of room. I love that it gets excellent gas mileage!
Best customer service and car buying experience so far!!! Marty is amazing. We bought a Mercedes Benz ML350 from him, he provided us with so much information and history about the car, including inspection reports, owner history, just anything that he knew about this car, which made us very comfortable in buying it. We strongly recommend Marty’s service and we will definitely be in touch when ready for new cars again. Thank you Marty for all your help and honesty, this is really hard to find in the car selling business nowadays!
Sleek, super reliable, inexpensive
by TK from Bakersfield, CA
January 24, 2019
Sleek, super reliable, inexpensive, great interior and exterior, amazing minimal gas consumption. Have not had an issue yet with 107k miles with regular oil changes and service maintenance. I will have this car forever!!! I have a 2015 basic model.
Ask for Dane. If you tell him Chris sent you, he will laugh - because truth be told I am not a typical customer and I ran him through the ringer buying my GT plugin hybrid Outlander. Although born here, Dane spent a lot of time on the East Coast and thus comes across as an East Coast "car salesman" EXCEPT for some critical differences:
1) He not only knows what he's talking about when describing these amazing hybrid 4x4s but knows when there is something he does not know....and is thus open to learning more from customers. He also fully admits the cars shortcomings. It is easy to underestimate how critical this is in a salesperson when one is considering such a huge purchase.
2) Honesty and trust lead to successful deals. They also lead to successful after-sales relationships. No matter the issue, Dane - and by extension Younkers - was there months after the sale was completed. Every time I return - even for merely getting the license plates attached or asking weird questions - Dane answered back immediately, politely and enthusiastically. "Car salesperson" is not an easy job. They don't make much $ and are some of the most maligned workers in this country. They work long hours and put up with customers suspicious of them before even meeting them. Dane handled that role very well. He's a "real" person who I found easy to trust and the kind of guy you could call a friend after the deal. The overall experience at Younkers was very laid back, easy and commendable.
My 1st Nissan versa hope it's true on reliability
by Mark's Blackniss from Tucson,AZ
December 3, 2018
It's everything everyone has spoke about this car quality features I HOPE Last me for a long time my last Nissan was 1985 Nissan hardbody truck 4 cylinder automatic A.C drove it up to 289,000 miles gave it to my grandson still going
Great service from Himmer. Made everything an easy and smooth process. Kept me well informed from the beginning email until the final signature! Would definitely recommend. Happy customer here!
2015 Nissan Versa S
by Motojoe106 from Downey, California
January 24, 2019
Great economic car, very fun little 5 speed manual transmission and very reliable.
I've owned my 2015 Versa S since 19k miles and haven't had any problems with it at all, I even drove cross country with it. Great little car for the money!
Low cost of ownership and 40mpg highway rocks!
All the employees in the service department are excellent but JJ is the Best!
Good compact affordable car
by amandaxoxo8 from Rochester, NY
January 20, 2019
It’s a good car, great gas, compact. Gets you to and from. Definitely a basic car. I think overall if you’d need a car to get you to and from this is a great first car or affordable option.
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