Dereke greeted me before I got out of my car and when I told him I was considering a used Altima, he said he would work hard to earn my business ... which is what he did as a sales professional, with confidence, courtesy and professionalism. Dereke and the Sales Manager found a way to make the numbers work to fit my budget, with no pressure other than a sincere interest to make it happen - for both of us. While I stopped at the dealership to explore costs and options, ended up 1 hour later driving home in my newly purchased used Altima. Dereke was a pleasure to work with and he is a professional I would like to work with again in the future.
I contacted VW of Hartford because they had the vehicle I was looking for. I had a limited time to make the purchase. From the first phone call throughout my discussions with the Sales and Business staff the experience was very positive. Over two visits I interacted with two Sales Consultants and two Business Managers. Everyone was friendly, knowledgeable and professional. It was clear they valued me as a customer and ensured that my needs were met and that I understood the features of the vehicle and the terms of the purchase. The process was completed smoothly within a time frame that fit my schedule.
Researched JUKE for almost a year. Pulled in to dealership on a whim just to check it out. Spoke with Mr. Rowe who gave me a better price than I was expecting. Left to think about it and called back in an hour. Was extremely busy but wanted to see about trade in value. Very accommodating to my schedule and I returned to find that trade in was exactly what I had calculated. Bought that car on the spot on my terms with no pressure and no sales pitch. Returned next morning for delivery and received outstanding "tutorial" of features along with a test drive to make sure I understood and was comfortable with how the car handled. Less than twenty four hours later after abrupt weather change the tire pressure light came on. Called dealership and was seen in fifteen minutes ...less than ten minutes later everything checked out and I was on my way. Received follow up email to further explain COLD and WARM tire pressure changes. I told Mr. Rowe in the beginning that I was looking for not only a car but a dealership that I could count on. I have found that dealership! I am thrilled with the JUKE...lots of fun to drive, and I have no worries....If I have a question, I will simply call my new friends at Gabe Rowe.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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