I had a great experience with Jeff Hepler (Sales), Bekah Wehman (Finance) and team at My Auto Import Center. Even though a long distance transaction, Jeff and Becka were very helpful and took care of the details. There was never any high-pressure sales tactics. On day of pick up, I only had a couple of forms to sign and I was on my way. This is my first VW and I am very happy with my GTI so far! I look forward to a fun driving experience and many miles with this GTI - a great model year for this car! Many thanks to Jeff, Bekah and team at My Auto Import Center.
Fred did a great job! If you???re looking for a knowledgeable and low pressure salesman, he???s your guy. He was very patient, listened to what I wanted and offered other options without being pushy. The whole process through the dealership could be a lot more efficient, but I know Fred did his best with all the steps they have to do. I will definitely be recommending him to any friends looking for a car.
My wife Vicki drives from Whitehall to GR for work and we wanted to replace our very experienced Scion with a safe comfortable vehicle. I've had a few coversations with Regan and have a great deal of respect for his knowledge of the MAIC product line. When I told him of our interest in the Forrester the info he provided was assurance that this vehicle was indeed a good choice. I know just who to aim our questions at as we navigate the digital operating systems with our senior analog oriented view.
It took a while to get to the final buying point but they were great working with all my concerns. I was not sure at first what I wanted and Fred was more than willing to let me test drive a few vehicles until I found what I wanted. Once that was done he worked with us on all our questions about trade in and financing. In the end I got a fabulous car and a fabulous deal. I will recommend them to everyone. It was a low pressure transaction and the people were all great..
I drove from Portage, MI to buy a Subaru from My Auto Goup because they were able to get me the vehicle I wanted, at a fair price. Steve Devries was wonderful to work with. I would highly recommend him!
I had been avoiding taking my car into the dealer for warranty work due to the last couple of repairs at other Dealerships being absolute nightmares. This was the first time I had a near stress free service! I had two issues with my 2016 VW Golf GTI that we???re handled timely and professionally. Mickala is extremely attentive and does everything she can to make you happy! I was given a loaner car upon dropping my car off and when it was discovered 1 of the 2 issues weren???t remedied correctly they let me keep the loaner and had it fixed correctly ASAP. I honestly couldn???t ask for better dealer service. I???ll definitely be back if another problem arises! Thanks again Mickala!
I stopped in to get some maintenance done on my 09 wrangler and ended up driving away in a new Cherokee trail hawk. I love it. They also did a awesome job on my wrangler. Thank you Ben. And Tim .and Ryan in service thank you for working with me getting my wrangler done fast.
I scheduled tire rotation, oil change, service maintenance, & maintenance review for steering wheel & column that locked up when it was 13 degrees. The Tech was thorough and professional, except he did not replace steering problem he couldn't diagnose problem because car was warm and the outside temp was warm. Two days after the scheduled maintenance it was cold outside again, and the steering wheel locked up again, but has not locked up a second time yet.
The service was Awesome. Friendly, Courteous and very helpful. They were busy but made time to take car of my vehicle. When I forgot a personal item there and they were kind enough to bring it to my house! What dealership does that? WATSONS.
They are completely focused on customer service!
My husband & I had been looking for a SUV and saw a Chevy Tahoe at Xtreme on a Sunday afternoon. I had sent a email requesting more information and heard back first thing Monday morning. Our questions were answered and we set up a time to test drive. While we were there we noticed one spot that we asked about. With not hesitation Laura said they could get it into the body shop to be corrected either before we picked it up or they could schedule something later if we wanted to take it home sooner. I was working out of town for work so they ended up getting it into the body shop the next day. While I was out of town I was sent pictures of the body work and we picked it up that weekend! It's the perfect vehicle and the process was seamless! We will definitely be recommending Xtreme to family & friends! :)
I had been to 3 or 4 lots prior to coming to Xtreme and never felt comfortable with any of the staff or managers. Brian and Laura at Xtreme were different. They actually listened to our concerns and found the perfect truck for our needs. We always name our vehicles and have decided to name our Big Blue Dodge Dakota Ram Horn......Laura. Sorry Brian. Find us that Honda or Toyota for Jill and we will name it after you.
Xcellant eXperience. Thank you!!
John Kaminski was extremely helpful from the first time I was in to just even look at options for a truck that I did not expect to get until further down the road but within a a month or two I found I needed a new vehicle sooner than expected. He was great with helping find a truck and opened me up to options I had never even considered before. He was able to set me up with new tires and extra after waiting a week for a sensor to be repaired (the wait was not their fault it was out sourced places issue). He helped make sure my sister who referred me got her referral money and was cool to just talk with about things we had in common and I will be coming to see him for my next vehicle as well. I should note Matt was very helpful in John's absence on one day inparticular.
Bart gave great costomer service and has a great personality for selling cars. loved buying my jeep through him. i reccomend asking for Bart :)
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