Service overall was fine. Came in on a Saturday, which is first come first serve, for an oil change and rotation. Was out within two hours of arriving. Only real problem i had was someone was burning either incense or a strong cheap candle that triggered my allergies as soon as I walked into the waiting area. Had to walk around the entire lot several time while waiting just to avoid the candle or whatever it was. When it came to check out, i was not asked to come to the cashier over the PA. Didn't know i was ready until the service person told me I was. Walked up to the cashier who was so enthralled with her phone that there were 4 tickets on the counter and when i tapped on the glass after standing there for a few minutes she jumped and finally realized she was at work and should be taking care of customers.
NISSAN vehicles ROCK!!!
by Pro Pro from Round Rock, TX
December 14, 2018
I’ve driven Nissan vehicles since the Stanza came out. Nissan has done right by me and my family.
If you’re looking for a dependable vehicle with all the latest in style and safety features then Nissan is the vehicle for you.
Keep up the great work NISSAN
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
2017 Nissan Titan
by Sylvia2017 from Ocala Florida
December 19, 2018
The 2017 Titan is a really nice truck my husband is so in love with it. It has power of any F250 and it will get up and go.
Great people to work with. I have purchased at least fifteen vehicles at Master over the years and have always been treated like a valued customer.
Very Reliable Truck!!
by Old Ed from Plano, Tx
November 14, 2018
Reliable small truck. Comfortable for 2 -3 adults. Lots of great features, decent gas mileage. Decent performance. I purchased the truck from a dealership that ? said one thing, did another ?. Not trust worthy.
Found a great dealership to service my vehicle with reasonable prices , kept their promises and gives extra help and service. Very happy with Courtesy Nissan Richardson Tx.
Was able to get scheduled when it was a convenient time for me when I arrived they already had me listed on the service screen when I pulled in work was done in a timely manner very satisfied with the service department
LIKE NEW 2014 NISSAN MURANO LE PLATINUM EDITION
by MimiIce from McKinney, TX
January 14, 2019
This car is in excellent condition with only 28,000 miles. New Cooper tires. Only selling because we have a small garage. Plan to buy a Nissan Rogue to replace it. Car Fax report shows 2 owner, but I am the original owner. Was registered in Iowa, then Texas and because of this shows 2 owner. Very reliable vehicle; have all maintenance records to pass on to new owner.
Went to just look and test drive the Volkswagen Atlas. Fell in love with the way it drove. We couldn't ask for a better salesman Rob Ibarra. He was not pushy, explained everything and worked with us till we had a deal. Hopefully sending you another deal in a few weeks.
The best car I’ve owened
by Katie Peluso from Clermont,FL
January 13, 2019
The body style of this car to the way it drives us amazing. The seats are so comfortable and it is very spacious. I love the size of the screen and the set up of the car.
People at the Gerald Jones Audi/VW are very professional and nice to discuss on options with vehicles. It only took a few days before we made our decisions for two vehicles, one to purchase and one to lease. Rod Ibarra made the process of negotiation and completion very smooth. The financing department is very efficient to complete two deals in about 1 hour. Thanks to Bill! This was the second time we made deal with Gerald Jones Audi. Now our family members are driving 2 Audi's and one VW, all from Gerald Jones. I would recommend Gerald Jones to anyone who are interested in owning a new vehicle.
by JS from Minneapolis, MN
December 28, 2018
The body and undercarriage is very clean with little near perfect interior and exterior. All wheel drive is great and handling in sloppy snow is great.
I did a nation wide search for a specific make and model. I found it at Gerald Jones VW. I worked with a great salesperson Rob Ibarra. He answered all my questions promptly and took pictures of things I wanted to see.
It was a pleasure doing business with them.
A very good replacement for my deacest Jeep Liber
by PaulMarc from Fayette, Maine
January 14, 2019
I have only had it for a week now and I am enjoying it a lot. It is making a good replacement to my Jeep Liberty that recently died. Thank You.
Marcos, did an exceptional job taking care of me. When I dropped my car off, he explained everything the service consisted of and when I came back to pick it up, he explained everything that was done to the car (there was a recall that was done also (he called me to inform me of the work prior to doing it)), just to make sure I was happy and understood everything. I live in Evans, Ga and I take the extra trip to Malcolm Cunningham Chevrolet in Augusta, Ga, because of people like Marcos.
by WhiteHouseRenos from Springfield, mo
July 9, 2018
Great work truck. Cleans up great and makes a good family vechicle. I always wanted one and finally found the one! Love it! Rides great and has plenty of power!
When I walked in I was shown the great amount of appreciation for coming to Gerald Jones and choosing them to by my next commercial vehicle. It surely paid off when I got a really good deal and not having a put too much down. I am very thankful for Rob Ybarra and Gerald Jones
by Michael from Dearborn Heights
January 4, 2019
Worth the money spent
I advice younger buyers to buy it
Also it looks great hope this helps
I am happy I own a Nissan rogue.
The process, attention given, effort on their part to find the car we wanted, being upfront and honest in every area of the dealings and giving us a very comfortable, informative and caring atmosphere to do a major purchase gets a 5 star rating. They seemed to be much more interested in satisfying the customer than in just selling a car.
Hat's off to the entire staff and those that create this type of atmosphere.
Used faulty power steering pump
by Dissatisfied from Red deer Alberta
January 14, 2019
Power steering is loud and whining but Nissan says it is normal noise. Changed to different power steering pump in2018 but won’t replace 2017 pump
I am going to purchase another vehicle that is easier to get in and out of. The phone call from the dealer was insightful. I want that 4Runner or Subaru Outback.
Absolutely love it
by James from Manchester ct
January 11, 2019
I just got a 2018 Altima with 10k miles from a small local dealer. It was almost four thousand dollars cheaper than the Nissan dealer. I love all the new features like remote starter and blind spot warning. The car drove very good and hope to have for many years
Erica was excellent and all the members were very friendly
Affordable and Reliable
by Rose from Brooklyn NY
January 2, 2019
Car is stylish, reliable and affordable and good on gas. Car is built to endure wind speeds driving on the high way. Car has bluetooth and different modes you can put the car in depending on environment.
I was looking for a specific type of car and found one there that had to be brought to the dealership. It arrived on my sales persons day off and he came in just to show it to me...on his day off. There was never any pressure the staff was straightforward with no pressure. The best care buying experience I have had.
Short ownership, great car
by Atomicjarhead from Tiskilwa, IL
January 3, 2019
I have only had the car for a short period of time but really have enjoyed the car and the peace of mind I have for my daughter to drive it. It was a good value, it's a nice car and the price was certainly right.
When my car was totaled I was given a 2018 Hyundai Elantra as my rental car and I just loved it so much that I decided to go to Taylor Hyundai to purchase my new car. Kimberly was very helpful and she knew I loved the Elantra and made sure that I drove one of the lot. She???s a great sales lady and overall a nice lady in general! Very great experience!
Best SUV in the market
by Dianan from Dallas tx
November 30, 2018
We had a pathfinder since new in 2014, great driving, smooth ride, spacious because comes with 3rd row, gas saver, powerful engine overall this is the best mid SUV from Nissan.
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