Bought a 2017 Chevy Cruze from Colby Newlen at Maguire Chevy & Cadillac. They didn't have the pre-owned car I wanted but were confident they could find one for me. A few days later I drove home in my Cruze and in the color I wanted. Didn't know a dealership would do that! Colby and his manager couldn't have made it any easier!!!
We just bought a great car from Upstate Auto Center. Matt could not have been more helpful and he made the buying experience so easy for us. He had excellent knowledge about the cars on his lot and made really useful suggestions about the right car for our needs. He walked us through the buying process and made everything simple for us each step of the way. All of the cars on the lot were super clean inside and out too. You can tell that they really take pride in their cars and workplace. Immaculate detailing and great attention-to-detail mechanically too. When we had a test drive, there was a little rumble and Matt took care of the minor work the car needed immediately. It drives like a dream now! We're thrilled with our new car. I can't say enough good things about Update Auto Center! All of the staff were friendly and professional, the cars are great, and we would absolutely recommend that people check them out. Don't miss these guys when you're looking for your next car!
Will Cascanett took a lot of the stress out of the buying experience. Very patient and responsive to questions. Quick turn-around from purchase through financing to driving off the lot. I would definitely recommend this dealership.
The salesman I had made promises he didn't deliver on. 1. the people that were supposed to get the referral bonus for me buying a car still haven't seen that bonus & it's been over 2 months. The sales person keeps saying he'll check on it.
2. Will also told me when I signed that as a service to all new customers the dealer will order me an extra set of keys & fab & call me when ready to pick up...now I need to take my time off work to go there on a monday between 9-9:45 am to see if the key maker has time.
I would not recommend this salesman to anyone I know.
We had one of the most painless buying experiences so far. Kirk Barker was very helpful from beginning to end. He showed us the vehicles we were interested in and was knowledgeable about all of them which led us to our purchase. He made it a pleasure to do business with Sun!
Awesome vehicle were extremely satisfied with the car, and the entire sales process! I asked Vern to find us one of these, and within a few weeks he had this perfect one on the lot. Even my mechanic was impressed with how clean it was under the hood, and mechanically sound! Thanks for the excellent constant delivery of many great vehicles you have provided me over a lifetime! Sorry I keep them for so long (they just keep running!)Great friends, great family, and awesome personalized customer service! Through and in Christ's Love! Glenn & JoAnn
My salesman Ray was very friendly and knowledgeable. He was able to show me the features of several different cars I was interested in which helped me make the right purchase for my needs. The other staff was also friendly from the sales manager to the finance person. Great experience.
I found a used truck that I wanted at Elm Chevrolet but I live five hours away. From the first time I spoke with Mike, he went above and beyond to make sure I was happy. Since I was traveling from so far away, Mike even crawled underneath the truck and took the pictures that I requested. We worked out all the details before I arrived and he had everything ready for when I got there. His Manager who completed the paperwork was also a pleasure to deal with. My significant other was not thrilled about the five hour journey but Mike went out of his way to recommend places in the area and we both left happy! Overall, it was an absolute pleasure purchasing from Mike and I would highly recommend doing business with Elm.
One of my companies service vans became unusable in the Albany area.
After searching the internet for used vehicles in our required condition and price range, I found one right here in Ithaca that led me to a deal with Tom Pritchard. After discussing our situation, I told Tom I was looking for a win/win deal. After a short congenial negotiation, we came to a deal that worked for both of us. When Tom was attaching the new plates, I discovered a crack in the windshield that wasn't there on my previous visit, apparently due to a chip that cracked from the cold weather. We postponed the delivery until after the weekend and he had Choice Auto Glass there early Monday to have it quickly replaced without question. He wanted the vehicle right before it left the dealership.
I was pleased with the deal, Tom and the whole Prichard Team. They followed up a few weeks later to ensure I was happy. I would recommend their "Old Time" way of making a deal to anyone looking for a good used vehicle. No pressure, easy to work with.
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