Very informative group of sales people.....friendly and "laid back", alot of nice cars on their lot with low MILES as well... You can always tell alot about a dealership not just from inside but from the OUTSIDE(CAR LOT) ALSO!!HAPPY CAR SHOPPING Y'ALL
Mat Piner was a very kind and personable sales man
by Theresa from Milton De
November 20, 2018
Over all experience with Mat and Ray was great The GM of sales not so good
Thought was at a party in the sales room when trying to finish the deal with Ray
Mat was great through it all him and Ray apologized many time for the bad experience I had with GM of sales
Thank You Mat for being so kind and understanding Recommend the dealer not the GM of sales
Traded in my 2014 F150 for a 2014 Explorer. AJ was my sales rep; he did a wonderful job. AJ remained in constant contact with me throughout the process and was accessible when I had questions. It was a wonderful experience(the only kind we’ve had with this dealership). Also, you can’t beat Preston for Life!
This recent purchase of our 2018 X3 is our 5th BMW from I.G. Burton and the last four have been with Nate Robinson. He is polite, has a thorough knowledge of the BMW line of vehicles, is responsible and follows though in a timely manner, and has come to know what features we like/dislike over the years. He is also a BMW owner, which says volumes about his belief and dedication to the product that he sells.
Thank you again, Nate, for a beautiful X3 - everyone is loving the Phytonic Blue!
I worked with Nathaniel Robinson to turn in my old lease and enter into a new one for a 2018 X3. Nate exceeded expectations in all steps of the process. His calm and highly professional demeanor is coupled with thorough knowledge about the vehicle and the steps to follow in leasing. When others needed to be consulted either at the dealership or at BMW by phone, Nate communicated clearly and followed through on every detail. He gave me clear, accurate answers to every question. He made himself available to me by phone and by text promptly addressing all my needs. Nate’s word is his bond. I highly recommend Nate and igBurton!
Came in to buy a used car and ended buying a used AND a new car. Vinny Stephano was great! Helped me get exactly what I was looking for and I didnt have to spend hours looking or closing the paperwork out.
Thought we would give i.g. Burton a try. They had the car we wanted & the price we could afford. Chris was outstanding, low key. I didn't feel like he was hounding me. He made the car buying process simple and easy. I would/will recommend i.g. Burton to anyone wanting a car, and Chris in particular.
I had two vehicles to trade for one new one. Decided on the Ford Escape. Had bought from Pittsville Motors before. Salesman, Craig was very patient and helpful. Drove about 4 cars with different features. had the need for a certain range for monthly payments. Manager was very helpful and made this all possible. Not pushy or overbearing , but instead, very helpful and listened to what i had to say. Although i have had to Escape for just a couple of days, i really love it. It's just what I need and wanted.
I purchased a vehicle this summer from ES Motors. The price was right, customer service was good. However, I was told the vehicle has been serviced and two outstanding recalls had been taken care of. I was also told the oil had been changed. After getting home I checked the fluid levels and found all the levels were low. The engine coolant was very low. I did not see any coolant in the overflow reservoir. The oil level was a half quart low so I'm not sure if the oil actually was changed. I checked the manufactures site to confirm the recalls were done. Of course the recalls showed as incomplete. I should have checked closer before purchasing the vehicle and I would have requested it be serviced. I have taken care of the recalls.
You cannot ask for a better car buying experience. A nice family owned business; one of those businesses that reminds you of how life was when I was a little kid. Honest and no pressure, tons of "yes sir's" and "thank you's" . My truck is just like new and runs great. I would recommend Jim Lewis' to all of my family, friends, and co-workers.
I’m not one to review a car dealer but for these guys, Daniel, Kurt and Rick, I will give my feedback. These guys go out of their way to structure a good deal. Daniel my sales guy is a great communicator, Kurt the sales manager tries very hard to satisfy and when signing paperwork with Rick in the finance department, he makes it easy and explains everything in detail. I highly recommend dealing with these guys, you won’t regret it.
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