Michael Schlemn was very professional, knowledgeable and polite about our vehicle purchase. Also Dees was very helpful. This our third Nissan vehicle, showroom floor was very clean Just a great experience all around
I called and placed an order for a spare tire kit for my vehicle on my lunch hour. I was told that the tire would have to be mounted, so I said that I would pick it up the next day after I got off work at 5:00. I tried to emphasize the desire to have the tire already mounted and be ready for installation upon arrival. The latter did not happen. The tire didn’t get mounted until I arrived, resulting in a wait longer then I expected.
I gave the rating of "5" stars because of the service that was provided. Every time I go to Orr Nissan, I am treated with respect and I always receive excellent customer service! Thank you very much for your hard work!
Thankful for Rick Johnson, Adam Field, and the others that I worked with at Orr Nissan. I did not feel pressure to make any decisions other than what was right for me. The customer service was considerate and very respectful. I can???t thank them enough for their hard work. I would recommend to anyone!
I feel like the salesman, Michael did a great job. I told him what I was looking for and the price I was wanting to pay. They didn???t have one on the lot for that price or year so they got one in by the next day. This was being bought for my 17 yr old daughter, which I was buying a manual versa, who never drove a manual.Michael, the salesman, let us take our time before we bought it, driving in the back parking lot getting her used to a manual. Overall great experience, and was glad to buy local.
I purchased a car from Heath. Overall, It was a great experience. My one critique of Crain Kia would be, respect the customer’s limits. My salesman was great, but they sent some guy named Chris at one point to try to talk me into a payment that was more than $100/month above my very frequently stated budget. He was pushy and tried his very best to make me feel stupid. Avoid him at all costs. Heath, my actual salesman, on the other hand was excellent. He was friendly, helpful, and gave you time and space to make decisions without feeling rushed or prodded. Loved working with him.
Scheduled Maintenance, timely response, addressed problem immediately, provided explanation of problem and corrective action, positive experience . Service advisor John Long took a sincere interest in correcting problem with vehicle, he was polite, courteous, and professional . He should be commended for excellent service.
Our family began a wonderful relationship with Joe Pulliam and his fine staff in 2001. Since that time we have purchased 6 vehicles, some new, some used. We have always been highly satisfied with maintenance and/or repair process, and the great care of the staff. When we decided a car purchase needed to be made
12-30-16, we went to see Joe Pulliam. If Joe had been on vacation, then the purchase would have waited! That is how much we trust and appreciate Joe and his staff and continue to refer friends.
Well I had the timing belt change and has to take it back and they said it jump timing well they didn't put the alt and air condition belt on right it . This last time I got it back well it was knocking and hard to start and they screw the belt again . .i had to replace it because they didnt have the belt all the way on the.groves . I won't take it back to them no more .
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