Matt Reid treated us very well, had car waiting for us, gassed up, and ready to test drive. He was very personable and easy to work with. The used Focus we purchased had a burned out tail light above the rear window and it was fixed without question. Very pleased.
Schmidt Ford had the truck I was looking for. Sales person was Matt Reid he had it ready for a test drive when I got to the dealership. When I purchased the truck Matt answered all questions that I had and explained everything about the truck. Working with Matt was a pleasure and a good experience. He is an asset to Schmidt Ford.
Matt Reid and Schmidt Ford Salem make the differen
by Josh Agne from saint louis missouri
January 2, 2014
From the first email to the dealer to me signing papers my experience was excellent. I am from St.louis Missouri and I had never even heard of Salem Illinois so I was slightly hesitant to deal with someone out of town. However my mind was eased when I received an almost immediate response from Matt Reid of Schmidt Ford. He was very honest and forthright with details regarding the vehicle I was interested in. I couldn't afford to make more than one trip so all the details of the sale were has he out before I arrived which made it easy for to make the trip. When I got there the dealership was small but clean and professional. Matt Reid was waiting for me with the truck ready to test drive and a big smile. I was really nervous because I had only seen pictures and you never know what was hiding. As soon as I laid eyes on the truck I was overwhelmed with relief and excitement. I test drove it and it ran great! I went to sign papers and j was relieved at how quick and simple schmidt ford was set up to operate. Having my sales person also be the finance person was awesome it saved the extra time and wait and I was already comfortable with Matt and trusted him. Everything with deal was perfect and I will look there first for future purchases! To top it all off Matt called me on Monday after the purx base to make sure I was enjoying the truck and that I was still happy with it. That's pretty cool considering I didn't drop a ton of money there. Even the small people are a big deal at schmidt ford Salem!
Fast and friendly service from the staff and service men and a very comfortable waiting area.
Amy Brandt is the BEST person around. She always greets with a smile and goes out of her way to make your experience a pleasant one.
Had a great time shopping for a new vehicle. My salesman, Bob Logullo, was wonderful! I truly enjoyed looking at different brands, and comparing cars and SUVs. Matt Greene was super-patient with the paperwork.
Re Buying Process, all the packages are overwhelming - this is a Nissan thing, not a Monken's thing.
A squirrel chewed a wire off and service engine light came on. Monken's service
dept. got me right in. They fixed me up while I waited and had a nice chat with Wes. Shortly I was back on the road. Love those Monkens!
My husband and I bought a Pacifica from Monken through Scott Marcum. Scott was absolutely a great person to deal with--patient, no pressure, interested in getting us into what we liked, all about serving us. The entire dealership was very friendly and helpful. Respect for the consumer was very evident. Thank you very much!
This was THE BEST car buying experience either of us has ever had. Our salesman Butch was super great and so pleasant to talk to. No high pressure selling or blowing smoke, just straight up facts and no game playing. Kim did our loan paperwork and was totally awesome too. We felt like we got an exceptional deal on the car we wanted, and got a great trade in value on our old car. We would definitely recommend this dealership to family and friends!!!
We highly recommend this small town friendly dealership. The wonderful staff went above and beyond to help us get what we were looking for in a nice timely fashion. They worked with us till we were totally satisfied and comfortable!
Overall it was a pleasant experience and we are having fun with our new purchase!
I worked with Clay from Ford Square when I decided to buy a new Edge. His customer service was exceptional. They did not have the exact car I was looking for but within 48 hours he found the ideal car for me and I took delivery. He even picked the car that I was trading in up from where I work and took it to the dealership to get appraised so I did not have to disrupt my work day.
My son did great by calling Kathy for a new Ram 2500 & Grand Caravan. We were referred to her from some people in our town. They were definitely right, very nice girl that wasn’t pushy at all. Thank you Kathy for getting us the deal. We will see you in the future!
Well back again, I have purchased 2 Jeep Wranglers from Kathy and 1 ram truck and it’s been a great experience everytime. Thank you Kathy for everything!!
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