Tim George, the sales representative was amazing. This was the best buying experience I have had. Tim listened well and delivered great service. The process was completed on the telephone and in the dealership. Our total time to complete it all including the thorough review of this car's systems was a short three hours. Very impressive!
First time buying a new car was an enjoyable activity. I feel like I got a tremendous deal, was treated with kindness, professionalism, and joy. Everyone there seemed like they enjoyed being there. I got a beautiful car, Kendall got a satisfied customer.
The dealership was very friendly and helpful and I got the car of my dreams, so thankful for the experience and would recommend them to others looking for a new or used vehicle, no heavy pressure and I felt like the salesman was genuinely happy he found the perfect car for me, he was as excited as I was... that means a lot. The financial manager was a joy to work with, very personable and cared about me and my family, once again no pressure to buy any add-ons just honest opinions and cheerful attitude . Took a little longer than expected but was worth the wait.
We have been searching for a Truck for awhile now, But we hate the pressure that we have experienced with salesman. Finally we decided to come check out a truck a Lithia Nissan. The minute we pulled in we had Joe (salesman) at our side. With 2 small kiddos Joe was extremely patient and answered all of our questions to make sure that we were getting the truck we wanted. Every SINGLE staff member that I engaged with was friendly, we felt absolutely no pressure. The process was quick and easy. They not only took care of us but also did a wonderful job at making sure the kids were taken care of as well. After the experience that we had, we will be customers for life.
We walked in just wanting to go over the process so that we knew if we could work towards getting a new car. We had a car that we were upside down in and Crespino listened to what we wanted, what we hated and what we liked and found us a brand new car that would absorb the negative equity and be the perfect fit. We got a car that day. Lexus is helpful and a breath of fresh air from other dealerships that are pushy and just want your money.
Super great experience. Luby went above and beyond everything I had expected!! They treated me like family!!! If you are looking for a new car and don’t know where to go, go to Sheppard they are truly the best in town.
Bought a new Hyundai in 2015...good experience all the way. Very happy, so when I needed a truck for occasional farm use I contacted them via e-mail. They replied they would be glad to help me. I e-mailed back what I wanted, and evidently they are not interested in selling older trucks in the $6000 price range. I never heard from them again and it has been two months. Because of this, probably will shop elsewhere for my next new vehicle.
by Patricia Goodale from Cottage Grove, Oregon 97424
January 8, 2018
A very pleasant experience in my search for another vehicle. The salesman was most informative and generously afforded me different options for vehicles available. Ability to work with me if financing the vehicle would be an option; or if I was considering paying cash. A delightful endeavor in searching for the right Chevrolet Impala, one of my favorite vehicles.
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