Roberto was kind and patient, my father and I had been back and forth trying different cars and me being a first time buyer I was unsure of what I wanted and how much I was wanting to spend. Roberto walked me through the whole process and never made me feel rushed to make any decisions. I was able to test drive any car and he went over features, and other things in great detail. I???d highly recommend Roberto to anyone who???s in the market looking for a Kia or a car in general. The whole experience with Westgate Kia was an amazing experience everyone was friendly and a pleasure to work with. Don???t hesitate and visit Westgate Kia in Wake Forest they are the absolute best!
I recently dealt with Westgate Kia when I traded my vehicle and purchased a new Kia Forte. I was very impressed with how easy and smooth the entire transaction went through. Very knowledgeable and friendly staff. I would definitely recommend Westgate Kia to my family and friends.
Ken and Erin did what they needed to to make sure that we got the deal of a lifetime. Ken never gave up he tried and tried each time he saw us to get us a New vehicle now we have a 2018 Malibu and we love it
Needing to buy a van while a hurricane is heading our way, definitely had me starting out in the negative. I spoke with multiple dealerships & physically went to six others. The service Jayson provided was completely opposite of what we experienced with all of the others. He answered all of my questions, addressed any concerns and wasn't pushy or in my face. And anyone looking to buy a car/van knows how rare it is to not have a fast talking, in your face salesperson. I knew what I needed when I went in & he respected that & didn't try to put me in something else. The young lady that processed the paperwork for me was also very pleasant to work with. We WILL be heading back next summer to buy my teenage daughter her first car & she's already made it clear that she wants Jayson to be who she works with!
I bought my 2017 Silverado at Capitol Chevy and always have it serviced there. Everyone is so polite and professional! I have been using Capitol Chevy for around 15 years and have always had good experiences there!
These are some down to earth and great people to purchase a vechice from. GM Toby made me feel like I was home with family while purchase my new truck.Great hospitality I would recommend to anybody that needs a new car or truck.
Durham Auto Mart is an excellent auto dealership! Jayson listened to me and delivered exactly what I wanted. The buying process was quick, easy and painless. I live in carteret county and drove all the way to Raleigh just to buy from Durham auto. I will definitely buy my next car from them and recommend them to my family and friends!!
Ken Wiggins is a great Sales Rep, did a awesome job with the purchase of the car. The customer service received after the sale was awful! I was at the dealership 4 times in a month to have some repairs completed promised to me at the time of purchase. After the fourth trip my car was kept for 3 weeks to repair simple dings. There was poor communication amongst the body shop and the dealers. Not to mention the poor communication to me the customer as to what was going on with my car. I had to reach out to the dealership every other day to get the status of my car. Poor,poor customer service from the aspect of taking care of your customer and following through on terms of purchase.
I love these guys!! Not only did they save me from a total vehicle nightmare (2 blown engines in 4 months in a car I financed from somewhere else almost a year ago) but they put me in a beautiful upgrade, which I never thought was going to happen! I went from a Kia soul to a low mileage landrover that was priced extremely well and loaded with features!
And to top it all off, they waited an hour and a half past close for me to get to them, not including the time it took to get through paperwork.
They handled everything with my bank and did as much as they could to make the process as easy for me as possible. I needed that. I was super stressed after blowing my new engine the day before.
I have 100% confidence in their integrity and intentions. This is not just some shady sales lot. These guys really take pride in what they do.
My first point of contact was a phone call with Jeff. He shoots it straight. I wouldn't have driven over 2 hours otherwise.
When I arrived, I met with walt Jr. He's a surprisingly pleasant young man that's extremely knowledgeable and attentive. Walt Sr. And his beau (I'm so sorry I don't remember your name) were there as well just to help :)
Tl;dr. These guys made my car buying experience the most pleasant, effortless and stress-free I've ever had. I kind of wish they were in the business of more than just cars because I would use them for as much as I could. Give this sweet family business all your money :)
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