Experience was very pleasant from the time I first walked in to Stillman, to discussing choices with Dave, to placing an order for a 2019, to delivery a few months later. Dave is friendly, accommodating and knowledgeable. I highly recommend him.
I worked with Mike Whitney and was treated with nothing but respect and professionalism throughout my time at Piazza. He was very friendly and took the time to understand what my needs/wants were in a new vehicle. Piazza also offered a fair trade-in deal, and a great offer on my new cx3 overall. Overall, I had a great buying experience with Mike and the entire Piazza team.
New car pickup went smoothly and professionally. Really nice people.
Our salesman, Kevin Chan made everything easy, went over all features and answered all questions. If you are looking at a Mazda, look here, you will be very satisfied and happy that you did.
Excellent service by all...my salesperson, John Pinkerton was very knowledgeable re all aspects of how to treat a potential buyer. He was polite,listened to my needs and concerns, was funny and non intimidating! Thank you John. He also followed through by promptly returning my calls and we made a wonderful deal...
I had an excellent experience with my purchase. The owner Michael and I struck an instant rapore and my salesman Heath worked collaboratively with me to come to agreable and mutually beneficial terms. A family owned business that makes you feel welcome from the moment you step in the door to the time you leave with your new vehicle
We took our car for a recall on the air bag. Our appointment was for 10 AM they said it would take a half hour in less time they call us to the deck to let us know we had 2 light bulbs out. They replaced them and we where out at 10:40.
We just purchased our 5th Volvo vehicle from the dealership with Dave Parry. We are loyal customers and truly value the service and professionalism provided by everyone that we interact with at the dealership. Our 2004 S40 and 2010 XC60 have been serviced by Stillman and are still being driven by our grown children. I just purchased a new 2018 XC60 from Dave and highly praise his thoroughness, responsiveness and patience through the purchasing process. As always, thank you for your focus on satisfying your customers - the buying process was extremely seamless.
To date I have purchased two vehicles from Piazza Mazda of West Chester, a Miata and a Mazda 3. When I need service I always take the vehicle to their service department. The main reason is their Service Manager, Paul Curtis. Paul is friendly, extremely knowledgeable and treats me with respect. He always takes the time to completely explain the work and the cost and to answer any questions. Unlike other service managers at most dealerships he does not push needed or unneeded repairs or services. Paul is the main reason I have my vehicles serviced at Piazza Mazda of West Chester. Always ask for Paul. To date all of the work I have had done on both my vehicles has not required me to bring any vehicle back because of faulty workmanship or bad parts. I would highly recommended Paul Curtis and his service department.
I had put off looking for a replacement for over a year, car buying had always been excruciating, tedious and time consuming. Heath greeted us at the door we had any easy quick conversation about what we were looking for, after checking inventory we discussed our options took a test drive, the car was amazing even in the pouring rain. Back at Otto???s, terms and the paperwork, orientation to the car and we were off. Heath Cameron and Otto???s provided the best car buying experience ever and I???ve bought quite a number of cars over the years, I highly recommend them!
Very hard to imagine a better experience, Justice Mogano is a top notch professional. We special ordered our 440i to get exactly what we wanted. Months ago Justice estimated our pickup date and did not miss it by more than a day or two. Also, he kept us very well informed throughout the process. We were made to feel like we are part of a family (very rare these days) and nothing was ever a problem with ordering and adjustments to financing. Then, the day of pickup, extremely smooth and Justice took as much time as we needed to explain new features and operation of the car.
Brought my CX-5 in for its first oil change. I was greeted cordially by Paul who explained exactly what the technician, Taylor, was going to do to my car. He also informed me that the first oil change is free of charge. I would definitely recommend using the Piazza Mazda dealership.
I had a problem with my Toyota RAV 4 LE 2018 hybrid. Frustrated with the dealership, I called Lexus of Chester Springs and spoke with Michelle. I was online and, together we discussed the car I picked out. We made the down-payment via credit card that day and, working with Alvan and Michael, I was able to close on the car the next day. They took care of my problem Toyota and I drove off with a beautiful car and an extremely pleasant sales purchase experience. This was an extraordinary event for me but they made it seem as if it's what they do every day. Before the Toyota, we had Lexus from this dealership, so I knew I would be treated well. I never expected this over-the-top treatment and I will never again try another car or another dealership. Lexus of Chester Springs, thank you!
I took my car to the dealership for the Takata airbag recall and an oil change and I was very pleased with how quick the process was. My car was finished in three hours. Everyone I talked to was friendly and made the process simple and easy.
From the moment I walked into the dealership I was greeted with a friendly welcome and excellent customer service. The dealership was impeccable and the knowledge of staff was amazing. When Garrett did an overview of my new car he was extremely helpful. I look forward to doing business there again!
i had an awful experience from a different dealership. After bringing my vehicle to Lexus of Chester springs and working with a Steve V, my mindset about dealerships in general was turned completely around. Steve went above and beyond to make sure I had a positive experience and that everything was taken care of the right way. This dealership has integrity which is hard to come by these days. I will be returning for any future service needs. Thanks steve!
Nicole was very helpful. She really had my best interest at heart. She was a great advocate and I would recommend her definitely. Thanks nicole.
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