Out of State Used Car Purchase
November 13, 2018
I was looking for a very specific used Mercedes in prime condition with a white exterior and tan interior. There weren't any in Utah where I live, or in any surrounding states. I found one online at Rusnak and decided to call them and see if I could gain comfort that the vehicle was as described in excellent condition. Carl, the Internet Sales Manager, answered my phone call and did everything he could to help me see the exact condition of the car. We did a lengthy face-time call where he walked all around the car, and navigated throughout the car's interior to help me see every nook and cranny and paint scratch there was. He also emailed me the Carfax report, and details of maintenance they had done on the car prepping it for resale. He also found out how they obtained the car (from a trade-in) and a little about the prior owners. He made me feel confident that at Rusnak they were not about to sell me a car based on any false pretenses or deceptions. The clincher for me was the high ratings I found for the dealership online, including on this site, and the very fair price they offered me on the car. I first noticed the car online on a Wednesday, contacted Carl on Thursday, wired the money on Friday, and flew down from SLC on Saturday and picked it up. The car is fantastic - I loved driving it the 702 miles home, and have loved driving it every day since. I would not hesitate to buy another car, "sight unseen", from this dealership. They are top notch, and I am a very picky customer!