In most of the requests for repairs, it was a good experience. My only problem with your Service has been the time element. In one case, I was told to bring my car in for the requested repairs in about 10 days. In a recent and other times the repairs for my Wife's car and my car took over a week to complete. This time element situations may require management to be more conscientious of your client's time needs.
Had a great experience here. Found the vehicle listed online and made an email inquiry. The dealer responded swiftly and we were able to set up a test drive. The vehicle was used but very clean and in good working condition. They never tried to represent the van as amything other than what it was or sell me anything i did not need. They were not pushy and made the entire experience as pleasant as possible. I will definitely check them out again before my next vehicle purchase.
I purchased a used Toyota 4Runner. All the staff at this dealership is so courteous, professional, treats you like a real human/not a sales quota number.
They treated me like MY time was valuable. I drove numerous cars, chose the 4Runner, had my paperwork done and off the lot in 45 minutes. I felt like they truly valued me as a customer and sell great cars at a true value.
I HIGHLY recommend checking out this dealership before buying a car.
My experience with the dealership was all positive from the time I arrived. I was quickly checked in, given a new Macan loaner, and back out the door within 10-15 minutes. I received a text message with my service contact and a call when service was completed. The cashier was open until 8pm so I was able to pick up my car after work. They even gave me a discount for being a Porsche Club member. I highly recommend Porsche Fresno for your service needs.
Took my car in for maintenance - the team was welcoming and had me in and out with a loaner in about 20 minutes. Loaner was great and allowed me to get through the day. Car was returned washed and ready and also addressed a few other service items. The team uses text messages for alerts and is very responsive to questions.
Shane and Jeffrey did an incredible job in the execution and explanation on the service to my 2005 Carrera GT. The service was completed with the utmost professionalism and the attention to detail and pride shown in the work product was very apparent. Thanks for the outstanding service!
It was an awesome experience , no complains. My major 4 year service on me Porsche 911 Carrera S was done in a timely matter and I got a Porsche loaner over night...very nice. The car was hand washed per my instructions without getting the convertible top wet. The service adviser contacted me the same day with an update and again the next day when the car was ready for pick up. He explained all the work that has been done and even gave me the lowered service cost like if I would have provided him with a coupon which I did not had. Happy customer!
We didn???t really go in to buy, we were just looking (I know you all say that) but we ended up spending almost all day at Fresno Porsche/Audi driving numerous cars, talking options, and deciding on the final purchase. Both Bob and Aaron were incredibly patient with me as I worked through such a large purchase and I am grateful for their efforts and my new, beautiful Porsche Macan
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