New and used 2026 RAM 1500 trucks for sale near Point of Rocks, MD

I had an oil change and tire rotation done. When I left the shop, I heard a loud knocking noise from the front wheel and had to take my truck back immediately. It was fixed and I was told that the tire balance was off. I believe it should be best practice to test drive all vehicles after any work is done to prevent the inconvenience of customers having to bring their vehicle back. I use to get my car serviced at this shop years ago and stopped because I had such a bad experience with my truck repairs. I have decided to give you?ll another chance and hope that things have gotten better. I will let this one slide for now. I am scheduled to have repairs done next week and I am expecting perfection. Please do not let me down. I would prefer to support my local Jeep service, but will not hesitate to patronize another facility if I feel that I am not getting the quality service I deserve here.

Service Manager was excellent at communicating status with me. He kept me up to date with regular calls and helped me solve the issue I was having.

Very happy with the staff. They were straightforward, honest, and my car buying experience was hassle free. My sales rep quoted me an upfront price and communicated all additional fees as well. I was given a fair amount for my trade.

Great staff and exceptional service! Beautiful dealership. Everyone is always friendly, professional and very helpful. Thank you so much for all you do!

Service was excellent. Called the dealership inquiring about a 2010 honda civic. The sales representative, Shane Heimberger, put me on hold to verify the car was still available and physically held the keys so it wouldn't be sold while we were on the way to view it. Car was exactly as described, and parked on the side awaiting for me to test drive. Shane, showed us the inspection information and basically told us everything that was wrong with the car. Purchased the car, and they delivered it the next day to my home over an hour away. Very pleased with the service, would definitely recommend them to a friend.

Was looking for a pre-owned Wrangler and Jamin was able to help me get one in that matched up perfectly. Highly recommend Fitzgerald of Hagerstown. Jamin and the manager Mike were fantastic. A+++

Very professional and courteous, answered all questions. First time Jeep owner very happy with the choice. Dealership is very accessible and clean

Great experience buying my Van here! Gio and Mustapha (sales) and Angel (finance) were outstanding clear communicators, very detailed, and made the whole process smooth and stress-free. Highly recommend this dealership and their team!

Jose, the Service Manager, was just wonderful. He was very professional, polite and exceeded my expectations.

PLEASANT EXPERIENCE. HELPFUL. ANSWERED MY QUESTIONS.

Steve was great with my Tacoma definitely go see him for you new car, he’s very knowledgeable.and helpful the whole staff and financial group was great

My salesman, Luis, was wonderful!! He was knowledgeable, patient, and took the time to fully understand what I wanted and how he could help me get it. It was one of the smoothest car buying experiences I have ever had. I was very satisfied with the sales manager, Ahsan, and his part of the deal making process. Not to mention F&I was fast and simple. I would highly reccomend Criswell to anyone in the market for a vehicle by one of their brands.

Very happy with purchase. Purchased on-line and car was exactly as described. Dealer arranged quick delivery. I would purchase from them again.

We always receive great service at this Koons Tysons Chrysler dealership. Service managers are excellent and explain everything in detail. Prices are reasonable. Easy to make an appointment. Great communication while waiting. Thank you!

Always great customer service! Love how I can ask for an explanation and get a straight answer.