The overall experience of buying a new vehicle at Stephens exceeded my expectations. Our sales consultant- Melvin Rucinski provided top notch customer service and his friendly demeanor made it worthwhile. The business director- Steven Musctare made the financial end of things very simple and quick. He provided thorough information on warranties. Lastly, the owner, Steve Rucinski greeted us with a warm welcome and gave us some additional information on the new jeep. I would highly reccomend the employees, service and facility of this dealership.
Very friendly and low pressure car purchasing experience. Stephens Chrysler provides a home town buying experience.
Staff was very friendly and easy to deal with. They took the time to listen to my requests for a lease and provided a deal no other local dealer could match.
Awesome car selection. Great value. Wonderful customer service. We have purchased two cars here with ease and confidence. Dave really listened to our needs and matched us with vehicles we love.
Never any pressure.
Best car buying experiences ever!!
Looking to trade 2012 Ram for newer Ram /low miles
by SGB from Amsterdam, NY
November 17, 2018
Berney Brunza was great with meeting my needs. Choice was between 2 Ram 2500 Laramie models with low mileage. I bought my 2012Ram from Stephens but had been looking at dealerships closer to home. Decided Stephens wasn't that far if I could find what I wanted. Sure enough, between Berney, George and the dealership, I found what I wanted and could afford. Thanks guys!
Berney Brunza a very nice person, purchase a 2015 Dodge Ram with only 29,000 miles with cap. Truck was like new, Berney did his best and save me some money on a great deal with no pressure. Put on the dealer plates and told me to take for a ride. Truck was clean and ready the next day. I am coming back for a Town & Country van for my wife as soon as Berney finds me a clean used one. Thank you.
This was the best car buying experience that I've ever had. Mark and Sue were a pleasure to work with. They are both very helpful and knowledgeable without any pressure. They had the best deal on the vehicle that I was looking for. They took care of everything. The vehicle was clean and had a full tank of gas when we went to pick it up. I definitely will go back to them the next time I need a car.
Excellent customer service and attention to detail
by N. Woodard from Albany, NY
January 31, 2015
Nick was extremely knowledgeable and certainly went our of his way to assist me. Financing was fast and the rates were beyond competitive. I would not only recommend Nicky V's Auto Sale but I would use them again. Nick provides attention to detail and is honestly working for each of his clients. I hope people take the time to read this review, prior to visiting Nicky V's Auto Sales I had some unfortunate experiences with a few other auto sales dealerships in the Capital Region.
Nick brought the truck to a convenient location that would be less travel for me. He stayed late to help me understand the truck. It is clear that he is a family man, and is a part of the community. Everyone is struggling today. Nick bent over backwards to make my life easier. I can really appreciate that.
I called them up days prior to my visit and they walked me through everything and had my paper work and vehicle ready for when I arrived. The vehicle I wanted was in exceptional condition and well priced. My representative’s name was Tanner and he was beyond helpful. He was polite and very informative. They delivered my car at no cost to me. I called him up days after I received my vehicle and Tanner ON HIS DAY OFF, was still able to help me with my questions and concerns. I highly recommend this place and make sure you get Tanner. You can’t go wrong!
I have been a Bedard customer for more than 20 years having bought 12 Honda vehicles. Up until my most recent acquisition, the dealership has been nothing but superb. Now that the manager has left, the experience last year was less than stellar. I did write to the owner about my disappointment. While the owner did respond, it was without much satisfaction. But I have to say the service department continues to be top notch. I've worked with Service Advisor Heather Bialas prior to yesterday's service. She greeted me by name. Was straight forward on what would be done and then when the car was serviced, explained one of the problems in great detail. With employees like Heather, I will continue to have my Honda vehicles serviced at Bedard.
Everyone was very nice and helpful. It makes servicing our cars stress-free. Justin from service was wonderful. Fast and convenient at Gucci lol in Latham.
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