This is the second Jeep I've bought from Stephens. I was bummed when I totaled my three-year-old Cherokee Latitude. But it turned out to be a blessing in disguise when Caccious, Jason, Blake and Jeremy were able to get me into my bucket list Jeep - a fierce-as-all-get=out Wrangler Unlimited Sport. i couldn't be happier with the help they provided and the truck itself. These guys are first class- no pressure, no hassle. They just want to match you with the vehicle that you'll love. Thanks guys!
The overall experience of buying a new vehicle at Stephens exceeded my expectations. Our sales consultant- Melvin Rucinski provided top notch customer service and his friendly demeanor made it worthwhile. The business director- Steven Musctare made the financial end of things very simple and quick. He provided thorough information on warranties. Lastly, the owner, Steve Rucinski greeted us with a warm welcome and gave us some additional information on the new jeep. I would highly reccomend the employees, service and facility of this dealership.
Very friendly and low pressure car purchasing experience. Stephens Chrysler provides a home town buying experience.
Staff was very friendly and easy to deal with. They took the time to listen to my requests for a lease and provided a deal no other local dealer could match.
Looking to trade 2012 Ram for newer Ram /low miles
by SGB from Amsterdam, NY
November 17, 2018
Berney Brunza was great with meeting my needs. Choice was between 2 Ram 2500 Laramie models with low mileage. I bought my 2012Ram from Stephens but had been looking at dealerships closer to home. Decided Stephens wasn't that far if I could find what I wanted. Sure enough, between Berney, George and the dealership, I found what I wanted and could afford. Thanks guys!
Berney Brunza a very nice person, purchase a 2015 Dodge Ram with only 29,000 miles with cap. Truck was like new, Berney did his best and save me some money on a great deal with no pressure. Put on the dealer plates and told me to take for a ride. Truck was clean and ready the next day. I am coming back for a Town & Country van for my wife as soon as Berney finds me a clean used one. Thank you.
I called them up days prior to my visit and they walked me through everything and had my paper work and vehicle ready for when I arrived. The vehicle I wanted was in exceptional condition and well priced. My representative’s name was Tanner and he was beyond helpful. He was polite and very informative. They delivered my car at no cost to me. I called him up days after I received my vehicle and Tanner ON HIS DAY OFF, was still able to help me with my questions and concerns. I highly recommend this place and make sure you get Tanner. You can’t go wrong!
If you need a new car, be sure to see Mel Rucinski at Stephens. He spent over a week with us trying to find us the best car and deal to suit our needs. He was always friendly, responsive, and patient. When we finally believed we had made our decision, Mel hustled to pull all the paperwork together to make our transaction as quick and efficient has possible. When we arrived at the dealership, we discussed things further, and realized we were not quite settled on our choice. Despite all the work Mel had put into preparing for our transaction, he handled the situation with grace and class. In no time at all, he found us the right vehicle, and with help from the great team at Stephens, revised the paperwork, arranged a last minute mechanic's inspection-despite the late hour-and we drove away in the car that met our needs. We love our brand new Dodge Caravan, and could not have been more satisfied with the friendly and professional service from Mel and everyone at Stephens!
This was the best car buying experience that I've ever had. Mark and Sue were a pleasure to work with. They are both very helpful and knowledgeable without any pressure. They had the best deal on the vehicle that I was looking for. They took care of everything. The vehicle was clean and had a full tank of gas when we went to pick it up. I definitely will go back to them the next time I need a car.
Everyone was very nice and helpful. It makes servicing our cars stress-free. Justin from service was wonderful. Fast and convenient at Gucci lol in Latham.
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