engine light came on so went in to have it checked out
by campbell435 from DealerRater.com
November 30, 2018
I was on a Moose Hunt in Northern Maine when the engine light came on in my 14 Jeep Gr Cherokee- I found a dealership in Presque Isle (Percy's) and called them. They suggested I come in so they could check it out and once they reviewed everything they told me the 4th cylinder was mis-firing but I would be okay until I got back to Newcastle to have it services by Newcastle Chrysler. They didn't even charge me for the check. When I got home I contacted Newcastle Jeep and they did a thorough review/inspection of my Jeep and said it was fine. I was very relieved.
We purchased our vehicle from Greg's at the beginning of this month. We have never had a smoother experience buying a vehicle. The staff was very friendly and knowledgeable. Once my husband and I picked out the perfect vehicle for us, we sat down and did the financing right there. It was quick and easy. By far the best car buying experience we have ever had. We will go back next time we are ready to buy again.
This was the best experience in purchasing a car,since this was my first time buying a corvette. The sales rep Kevin came out and asked if we wanted to take the car out for a spin, he gave us the keys and explained the way to go . No matter what question we asked Kevin he was able to answer.we purchased the car and Kevin did all the arrangements. When we picked the car up Kevin,was there to show us all of the features the car offered. He also was a great help tying in Onstar and Sirius Radio. It was a great deal.
I saw great reviews online and decided to check them out. Was looking for a Ram 1500 and they had exactly what I wanted. I pulled into the dealership at 8:15 a.m and it was raining cats and dogs but Dan Pulkkinen came right outside and was awesome from the start to the end!! I got exactly what I wanted and I got it for a lower monthly payment than I expected!! I was in and out within 2 hours and had a huge smile on my face!! Highly recommend Crafts!!!
I cannot say enough great things about Crafts. We were highly impressed with how quick and efficient Kevin and Mark were. We knew what we wanted and we walked away with exactly that in the quickest time we have ever experienced. Way better than the big dealership I dealt with a month ago.
Thank you to Kevin who was so patient and accommodating and Mark who was incredibly efficient and super professional. I highly recommend you go see Kevin Davis for your next car/Truck purchase!
Such a great and painless car buying experience! Thank you Crafts!! We will be back when it’s time for another one
Dan made the buying process painless from the beginning to the end. there was no pressure and the went above and beyond to try and get em the best rate for my loan.So far, we are pleased with our purchase and are grateful.
New to the area and had stopped in several times, knowing I was going to be in the market for a new vehicle soon. Kevin was NEVER pushy and always had the info I asked for. When the time came and I found the truck I wanted, it was the hands down the best car buying purchase I've ever had. The truck was ready when I showed up, looking great. Kevin and MIchael had me out the door in no time. I know where my next vehicle purchase will be coming from!
We recently bought a 2015 Ford Escape with 2 little kids in tow. Crafts had excellent customer service and were great with my kids when they started to get antsy. This was the best buying experience I have ever had. Kevin was so personal, attentive, and not pushy! It was nice to have a personal experience and not one with a pushy car salesman. Thank you Crafts and Kevin!
My wife and I just bought a 2015 Dodge Journey from Crafts. We were pleasantly surprised by the easy going staff and no pressure sales staff. We got a great deal and they were able to get us some amazing financing too! All in all - an excellent car buying experience. Thanks Mike and Kevin!
Very good dealership. No high pressure sales. Our salesman, Mike Storm provided all the history / information they had about the truck. The truck has studded snow tires on it. Mike and the service department have ordered new tires for us.
Mark Morrow took care of our financing. He was able to arrange a very reasonable monthly payment and loan interest rate. A pleasant purchasing experience.
To start off with... Dean was awesome!! no pressure he was all alone when my wife and I stopped in, and very busy. But he took a second to acknowledge us. We were there about an hour and a half and left with a 2008 Tahoe. Simple, Fast, Easy !!! the way it should be. I would have felt better if Dean let me "beat" him up on the price a little more but I still feel i got a good deal!! LOL. I think it is funny reading the other reviews, because we had just came from Brunswick Ford too (I'll never go back).
Towed in on a Friday afternoon---staring at leaving the car for the weekend and needing a rental as I was still an hour from my destination--service manager took over and my car was repaired in two hours at a fair price---highly recomend this dealership.
We talked with Randy and were very specific in what we were looking for in a vechile. He brought us a couple options, in the end we ended up settling on a newer vechile with less miles than requested. Randy help make this a great car buying experience.
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