After getting rear ended I lost all hope. My truck was totaled. I had no idea where to even begin. After looking around at a few dealerships, and not being happy with any of the deals other dealerships were offering I reached out to some of my coworkers/friends. Luckily one of my friends told me about Krystal, and how good of a deal she got. About how they actually worked with her for a price she wanted. So I decided to check online to see what they had. Of course this all black ram caught my eyes so I requested more information on it. Brian got back to me right after I put in the request. When I got to the dealership the truck was all ready to go for me to test drive. After I drove it I realized how much I liked it and had to have it. I was concerned about my credit only being 24, but he worked with me and gave me such a good deal. Along with Jared in finance. You guys did absolutely amazing. I am so pleased with my expirence here. Being an hour away I never would of thought to look at this dealership especially being in such a small town. So happy I did though. i will 100% recommend to other friends/ coworkers/ anyone looking for a vehicle!
Why buy anything eles?
by Kyle from Minneapolis
May 10, 2019
I have owned 5 GMC Sierra Denali's and really loved those trucks but the 2019 Ram Limited is on a whole other level. The 5.7 is slightly slower than the 6.2 but in every other category the Ram is superior. I am very pleased with this truck.
This dealership sets a very high bar for customer service. I woke up that morning and decided this was the day I was going to trade vehicles! Got there at noon..........by the time I had test driven my vehicle of choice, my trade in was valued (for what I was expecting) and by 4:30 I was on my way home in my new Jeep Cherokee! If you are looking for excellent sales service, go see John Dreps at Krystal Chrysler-Jeep_Dodge, Inc. You won't be sorry!
More acceleration than I was expecting
by Cashbeck from Wabeno wi
May 16, 2019
The truck has better acceleration than I was expecting. Great fuel mileage, will be testing out the towing soon. Very comfortable and roomy interior design
Chris, our salesman, was the nicest most down to earth salesman I???ve very dealt with. He went above and beyond to help work with us on the price, trade, and anything else requested and so did the dealership. I am a new loyal customer and will always get my cars here! Jared was super helpful and no one was pushy. The guys who detailed our new car helped us transfer a car load of stuff from our old car to the new one as we were going straight on vacation after finalizing the trade. An overall 100% experience.
Nicest truck I have ever driven
by Leaser from Kokomo indiana
May 9, 2019
This truck is the nicest vehicle I have ever driven. It’s beautiful to look at from the outside in. It’s extremely comfortable to drive, but also feels like a truck.
I dealt with Eric and Jared, and I couldn't have left the dealership any happier than I did. I drove over an hour to check out a 2018 Dodge Durango that I found on line after a little bit of research. Eric was extremely nice to deal with, and gave me all my information straight forward with no run around. I was able to test drive my vehicle, sit down with Eric and Jared and discuss my trade in, leave, and come back for my vehicle all in the same afternoon. Jared worked with me to get me everything i needed in my package with out going over my set budget for payments as well. They may be off the beaten path but they're worth every second, and mile it took to get there. Couldn't be more thankful for all they did.
Most reliable truck
by Purple from Apple Creek, Ohio
April 7, 2019
Meets ever need in a truck.this truck has a very smooth ride to it. It is very Dependable vehicle. This has been used as a Daily driving. Truck has never been driving hard. Very comfortable driving
Awesome Experience-Honest-Tim Maltbie at Krystal CJD
by Tim53451 from DealerRater.com
December 3, 2018
4.9 (737 reviews)
I have purchased a multiple new Ram HD trucks in the past and this has by far been my best experience. My last experience was so bad, I switched to a Ford Super Duty. After a short time of driving the Ford Super Duty, I really missed the RAM HD. Most of the deal was worked over the phone and Tim Maltbie did everything he could to make this a smooth and easy transaction. The dealership is small but it is busy and they seem to push the savings onto the customer rather than having a massive useless showroom. I drove past more than 3 big CJDR dealerships to get to Krystal at 50 minutes away, however if I lived 2 hours away I would still go to Krystal CJD.
Awesome love it
by Rc2778 from Framingham mass
May 14, 2019
Bedt vehicle I've owned would highly recommend to anyone was not sure if I'd like diesel but its a great engine uses my less fuel than my hemi did with plenty of power
I have purchased 3 cars from this dealership (one new and two used). I have worked with 2 salesmen (Tim and John) as well as F&I and management (Dan). All have been amazing and always try to do right by the customer. I would highly recommend this dealship and plan on purchasing future vehicles from here. Thanks Guys!
Ram was a great choice
by EricRam from Tallahassee, Florida
May 9, 2019
This is my first truck. I traded in my 5 Series BMW for something more practical. Enjoying the power, style and the iconnect system is so well designed and very intuitive. I hope my joy for the truck continues for many years.
This experience was great! Krystal Chrysler Jeep Dodge and Chris Connolly helped us to find a great deal. We found a Toyota Avalon. The car is great and the service was amazing especially from Chris and the other crew. So thank you so much for helping us find this amazing car. You can find the deal if you go to Krystal dealership located at Warrensburg, NY 12885.
Love the Hemi
by John from Tunkhannock PA
May 4, 2019
Excellent for fun and work all in one. The interior is roomy for a family of 5, Crew Cab a SUV and a Truck. Would recommend to anyone.
Friendly knowledgeable staff! The service team is always keeping you up to date on what you're having done & and above all honest, which lets face it...when you talk about car dealerships, they are not used in the same sentence! Would recommend to anyone and will be back in the near future....TY Nemer for being outstanding.
by Dave3 from Idaho Falls, Idaho
April 30, 2019
Very nice workmanship. Recognizable quality vehicle as appreciated by maintenance personnel. Enjoyable to converse about this vehicle with maintenance personnel. Comfort for passengers in crew cab.
Just bought my 2013 Volvo S60 from Queensbury Auto Mall. It???s my first time financing a nicer, newer car and I???ve gotten so many compliments since I bought it. John and Matt at the dealership were very personable and friendly and made this whole process a breeze. I???m very satisfied with the service there and would definitely recommend!
Most comfortable car I owned
by Sportfans from Morgantown, Wv
May 5, 2019
This car met all what I need. It had plenty of upgrades( custom, grill, front/ back bumpers, rims , tires, headers, muffler, fenders and air filter)
We have purchased from Krystal since 2009 and have always been treated like family. Frank and John have been great. Dennis was always professional and a friend as well. Service is A plus. No better dealer in the area. We would recommend and have to our friends and family Always going the extra mile. No need to go to the big box store. Buy local and save
Still has that new car smell- certified great rig!
by Blackhawk6464 from Chehalis
May 10, 2019
Great rig, new, low miles, payment less than the last truck, not crazy about the white color but the low payment compensates. Love the truck
I recently had some recall work done. Excellent facility with prompt and courteous service. I couldn’t be happier with the experience I had. I would definitely consider also purchasing my next vehicle here.
RAM does it right.
by John from Whitby, Ontario
May 10, 2019
V8 Hemi has more than enough power. Fit and finish of vehicle is excellent. Interior cabin very roomy and comfortable. Ride is similar to a luxury SUV, very quiet and smooth. First truck I have owned and no regrets.
No pressure all friendly and kind, makes Nemer look 3rd rate. All car dealers should take lesson from Brian and staff. Think I???m getting a new truck from Kyrstal 😁
An excellent choice for a long distance drive
by Pav from Jackson, MS
April 29, 2019
Dodge has come a long way with the fit/finish/quality of their trucks. This generation has the best of all the rest wrapped into one. I’ve not spoken to one person yet who is disappointed with purchasing one.
Love my new Jeep Cherokee latitude 2018. Thank you Chip Viele for all your help!! I'm so glad I didn't go somewhere else, it was a quick and easy possess of stepping into a new car after a total loss. Thank you
by R/T RAMfan from Escondido, CA
April 23, 2019
I bought a 2017 RAM 1500 'R/T' after extensive research on what I needed and wanted. The R/T model is so unusual that it didn't even get mention in the official sales brochure. FCA just didn't promote it: they should have.
The 'R/T' is the top-of-the-line offering in the 'Sport' truck sector. It's a 2 door, 2WD model with a 6 1/2' bed--Exclusively! It seats 2 in 'captain's chair' seats. It comes option-loaded with styling to match. Think of it as an updated SRT-10 or as a "Corvette with a tailgate." This rig FLIES!! It has handling to match with those huge 22" x 9" forged aluminum wheels. It's also got all the practicality of a pickup.
Sadly, they stopped offering this great model: the last series--from 2009 forward, ended with the 2017 model. Oh yeah, people should know--it'll fit easily inside a standard garage, out of the weather and harm. Terrific dealer too: Jack Powell Dodge, Escondido, CA
Nemer Chevrolet provided immediate and very professional and helpful response to my inquiry. There was no pressure to buy, just ready and capable assistance. Although I was initially interested in a used vehicle, I purchased a new Equinox from a more local and convenient Chevrolet dealer.
Outstanding truck so far.
by Cr from Ontario
April 20, 2019
Easy to drive, reasonable quite and does not really feel like a truck on the road. 3 recalls from the manufacturer but all fixed and no other issues.
This dealership and its sales folks are fantastic. Very flexible to work with and clearly interested in treating you right. It's nice to have dealer worth recommending again - in fact I have already! Worth the trip even if you don't live in the Queensbury area.
Best truck I've owned
by MattBlack414 from Idaho Falls, Idaho
April 28, 2019
This truck has a Laramie package, with lots of creature comforts, power, towing capabilities, seats six, heated/vented leather seats etc. I love the suspension, ride and looks of this truck!
Excellent service. I've traded in 2 cars here and they get a loan within a week and then your driving away in a new vehicle. The people are friendly and they send you reminders of when your vehicle needs to be serviced.
Awesome, best truck I have ever owned.
by El Conquistador from Phoenix, Az
April 17, 2019
The truck has a roomy interior and a smooth comfortable ride. Great for long distance driving while towing my boat. It is truly a luxurious work truck. I test drove the Ford Platinum and Toyota Tundra and even the Silverado. This Ram truck beat them out with power, luxury, looks and handling.
I found my experience with this dealership very pleasant, I drove over 100 mile on a Saturday to look at a jeep Cherokee because it was the best deal that I had seen, I had gotten there after they had closed. but to my amazement there was still someone there, they came out and were more than happy to show me the vehicle I was looking at and even let me drive the vehicle and not feel rushed, or pressured at all. Tim was very helpful and accommodating. the whole buying experience want very smooth, and I am driving the Cherokee today. would recommend this dealership highly.
SUPER CLEAN ,HUGE 8 FT BED ,FULLY LOADED.
by AMI1 from NY NY
March 20, 2019
SUPER CLEAN FULL LUXURY IN LESS THE 10K.GREAT VALUE FOR UR MONEY
READY TO WORK. V6 4LT SUPER TURBO CHARGE ENGIN GREAT ON GASS AND FAST AS xxxx
Wife and I were just looking for a replacement for my 1996 Ram 2500 and saw a couple interesting trucks.When talking to Chris Norcross we discovered a deal we couln't pass up.Great deal,great truck and very courteous salesman.A pleasure doing business with.
We LOVE this truck!
by Tennessee Tom from Brady, TX
April 25, 2019
We bought the Lariat Edition. For the first two weeks, every time I drove the vehicle we found a different feature. This truck has more amenities than any vehicle I've ever driven. I like it better than the King Ranch edition.
I learned that Dodge was offering 4K in rebates and incentives with only a few days left on remaining 2017 vehicles. I surfed the net and found the one I wanted at Krystal CJD. I called and talked to Larry on Wednesday, finalized the deal on Thursday and picked our new Dodge Journey GT on Friday. We got a fair trade in on our 2013 Journey too. The whole transaction went smoothly. Everyone at the dealership was very friendly and willing to help. I would not hesitate to deal with them again. I will recommend them to anyone.
My third Ram and forth Dodge product
by Mike W from Anderson, IN
April 12, 2019
I’m loving the new ram! I’ve only had it for two days so far. I’ve owned rams in the past and have no doubt this will last quite a while. When my mechanic owns several Rams with variables then I know I’m in for a reliable truck
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