The Great Treatment Continues!
December 7, 2018
Mark Kia- BEST Experience in 25 years Recommend this dealer? Yes - YES- YES!! Purchased a vehicle from this dealer? Yes! I wrote this in my last review, that I had a possible small problem with a tint on a window, and will write another review either way if it needs to be addressed. We brought the car back 4 months after purchasing , AND THE GREAT TEAM at Mark Kia retinted the blemished window, changed the oil, and practically detailed the car!!! NO CHARGE AS PROMISED - BUY YOUR CAR AT MARK KIA !! They stand behind their product, and most of all STAND BEHIND THEIR PROMISES- I had been to every Kia Dealer in the Phoenix area since the end of May. BUY yours HERE from salesman Uncle Abdul and Manager Jack Belsanti. NO nonsense, just tight honest information, and great upfront info on vehicles and pricing. They knew I was serious about buying a new Forte and I knew they were serious about selling one. The finance guy Chad was great in getting the deal DONE, without trying to up the price with unwanted "add ons" . I've been a car salesman here, have bought 20 cars here, and these guys are GREAT- period. and now here's your WARNING- WARNING DON'T BUY a CAR from CAMELBACK KIA a lying bunch of dishonorable people from sales to finance from start to finish. Recommend this dealer? No Purchased a vehicle from this dealer? No GO to Mark Kia- I just bought a new Forte there 9/23/15 - See Uncle Abdul and mngr Mark Belsanti - honest, tight clean info- They want to sell cars HONESTLY- I've been looking since the end of May, so listen up- I contacted the Attorney General, so they finally HAD TO give me my prepaid credit cards- I had a deal in place for a Kia at Camelback, and as I stated many times to them, the car had to have CRUISE and KEYLESS entry. the vehicle I CLEARLY STATED I was interested in was to have CRUISE and KEY LESS entry. Sometime during negotiations, they switched to a vehicle WITHOUT Cruise and Keyless entry. When we went back Tuesday 5/26/15 to complete the sale, my wife was led to a car, and noticed it had NO CRUISE. The sales person, acted shocked , and then said, gee wait, I just noticed it has no keyless entry either. Can we upgrade you to a model that has those. We never got the $25 visa card they lured us way down there for. They had NONE, I was told. And told the same thing Tuesday. I have filed complaints . sorry they gave your brand a bad name . I went to Tempe Kia a week ago, and the salesman there was honest, and told me the True Value price I had of 15K, was NOT a model that had cruise/keyless entry. THAT WAS FINE. I thanked him for explaining that. As you see from below, Camelback promised they could do it, then switched to the lesser equipped model, seemingly thinking we wouldn't notice , or would be enticed to pay more. Plus the car they showed us was filthy with bird droppings all over it. Nice presentation. i didn't even have to file a complaint at the Arizona Better Buisinee Bureau. They have an F rating there, possibly the worst I've ever seen at the BBB Camelback Hyundai Kia Review - Auto Dealers - New Cars in Phoenix, AZ - BBB Business Review - BBB serving Central, Northern and