The knowledge, professionalism, and service provided by the entire team is second to none. From my salesman, to the management, to the finance department, they made the car buying a memorable experience that will most certainly guarantee my business again in the future.
My 2018 ram 1500 Laramie had an issue fueling at the gas pump, I deduced that it could be the charcoal canister. When Berna from the dealership called me back she confirmed that the maintenance department agreed with my diagnosis. She said my truck would be in the shop for four days end it was completely covered under warranty zero dollar deductible and a free one rental vehicle for me to use in the meantime. Although I was a little upset about my truck being in the shop and being so new, I was very pleased with the service and they got the job done in three days instead of four.
This dealership has been the main one I've gone too since getting my 2013 Dodge Charger. Eileen and Berna have been great anytime I have to come in, even with an emergency situation as my last one was. My only complaint was the time length it took to get my recall parts in to get the recalls corrected. I had to wait a month and a half for a part. Though this normally wouldn't have been an issue, my alternator was on the recall and had left me sitting once before. The day before I was finally able to get the part replaced, the alternator almost caught fire when leaving work. However, I called and they were able to bump my appointment up to that day and I had it towed right there. All in all, I would definitely recommend this dealership!
Service with a wonderful smile!! Brought my 2017 Jeep GC in for an oil change and was back on the road in less than an hour! Would give her for a promotion if I owned the dealership! Keep up the good work Eileen!
I first talked to James over the phone, he was professional and friendly. Upon arriving, James was to the point and from test drive to sitting down and talking price he was open, helpful, and very professional. My experience here at Hall was certainly a good one!
This was the 3rd van I purchased from Vans of Great Bridge. They always have made it such an easy transaction. I can give them a call and I know they will tell me which vans best suit my needs. I know their prices are always fair and if I have any problems at all, they take great care of me. Thanks to all !!
Charles Barker has been a God send. From the very first phone call I received from Stino up until I drove off with my new baby, I was kept in the loop about EVERYTHING. I admit I was a challenge with my requirements as well as not the best credit out here BUT Stino prevailed and now I am proudly driving my new Altima. The other staff was also, too, truly amazing. I came in to wrap up the sale with a terrible headache just dealing with the car buying process and the lady at the reception area offered me a snack, water, and Tylenol. The finance gentleman worked his magic and was able to get me a good monthly payment as well as warranty. He also went above to provide whatever he had to get my children to settle down. Football it was and he, or the rest of staff, never showed any frustration with my kids or myself. They even gave them snacks :) To all of you at Charles Barker, Laskin Rd, THANK YOU ! Honestly, if you are in the car buying process LET THIS BE YOUR FIRST AND LAST STOP. They truly treat you wonderfully with no pressure. Just when I started to get discouraged, they got me approved.
I worked with Kevin Conley everything went smoothly from the start. Drove down from NY I was hoping there wasn't going to be any problems and there wasn't. He was very personable and went above and beyond for me
Great with the help. Did not rush me into a dral, and allowed me to make my own decisions. Was knowledgeable about the car, and provided me with information that help me with my decision. Very friendly dealer, and would recommend him to anyone.
You can tell customer service is Anthony's priority. We were outside looking at a Durango in the rain together without hesitation. We came back inside and he researched other Vehicles in his inventory. Thanks Anthony!
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