The staff at Southern Kia Chesapeake are so friendly and courteous. They treat every customer as family. Joe Miller , Cynthia Adam, and Brian Johnson has the best customer service relation I have ever encountered. I will be recommending the dealership to others.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
I was looking at getting a new vehicle and wanted something big and powerful! I hadn't owned a diesel truck before so I was clueless on what would be a good fit for me. Jeff was so helpful! He took the time to go over the ins and outs of every brand and what they had to offer. He answered so many questions I had and even while I couldn't decide which one I gave him a call on his personal phone and took the time to really narrow it down. I am always skeptical purchasing from a dealership but I knew that buying from him was definitely the right choice and he really made me feel like a friend and not just some sucker that would get taken advantage of. I'm so happy with my purchase and now the wife wants one too!! We will definitely be buying all of our future vehicles from him. Thanks for making me feel like part of the family Jeff!
by Garret Augustus Alcaraz from Virginia Beach, VA
November 1, 2018
great people working there, got everything I needed and used a loaner car when it was not done due to part delivery
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