November 6, 2018
I live 1 1/2 hrs. away from the dealership so I had no choice but to stay while my car was being serviced. The wait was extended by over 2 hours because we were waiting on a tire to be delivered - so, I was there from 8:00 am to 3:30 pm.
The waiting area was comfortable - complimentary popcorn, water and coffee was nice and the vending machines came in handy since I was there through the lunch hour. My service advisor did offer a ride to get something to eat.
Repair fees were extremely reasonable.
I would like to personally commend my service advisor, Staci Brooks, for the high level of professionalism and service she provided during my long wait.