Being from Waterbury I have many choices here, but saw a vehicle on line that interested me. Took a ride just to see it and Vin came out, didn???t pressure me just talked awhile then took it for a long ride, not just down the street. Really got the feel of it. I liked it so we worked some numbers, gave me more for my trade in than I thought I would get. Worked out great.
Have been eyeing a cupple on the lot .....got all im looking for.....just have not been able to get to see and test drive yet.....they have not pressured me for info or sales ..if they have what im looking for at the right time....i will follow up and continue the process...
I just spoke with the service department about the airbag recall and he was so pleasant and helpful I needed to place a positive comment here. I bought my Magnum here and I did not feel I got a good deal but given how they responded to this recall so well, I would reconsider buying another car here. Good job, Chris. I am not related to any employee here nor even know anyone. This was a real unsolicited review.
I had been looking for an older model Toyota 4Runner for 6 months and was about to give up. All the vehicles I found (none of them were at this dealership) were either in need of thousands of dollars of repairs or they all had rotted frames. John and Jay were great. They had the exact vehicle I wanted and didn’t even flinch when I insisted on taking it to be inspected by my own mechanic. My mechanic only found a few minor things wrong with the truck and informed me the frame was in great shape. They fixed everything that had an issue without a blink of an eye and I couldn’t be happier. I would highly recommend this place. They will definitely do right by you.
Jonathan sold me a car about ten years ago and made the experience very easy and I had no issues with the used car he sold me. I remembered my good experience and returned recently to look for something newer. I worked with Jonathan again and he made my whole experience hassle free, did not rush me, and he and Nick explained my financing options thoroughly and even found a better rate for me vs what I was initially approved for. The car I selected was a little dirty when I test drove it, however I didn't even have to ask Jonathan to take care of it, he got it fully detailed and up to date so it was shiny and beautiful when I went to pick it up the next day. The whole process was simple, they were informative, knowledgeable, and patient. I would absolutely recommend them to a friend or family member! (I have suggested them to several people so far!)
My sales rep was Qalil and was very helpful. Everyone was friendly. The only thing was towards the end where I guess there was a misunderstanding on our deposit being given back but overall good experience.
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