Was in the market for a nice low miles used car. Got in contact with Justin Myrick at the Troy dealership and he had a couple options that fit my needs. Went and test drove a couple vehicles and found the one i liked it was just a little out of my budget. Went home and did some research and talked to Justin a little more and realized he had the best deal on that vehicle around. Went back a couple days later and purchased the vehicle. Justin is very knowledgeable and very helpful in the car buying process. This is the second time we have done business with him and will definitely contact him for all our future car needs.
I found a very specific Lexus I had been looking for online with these guys. Called them up and talked, very friendly. Drove two hours up later that night and picked it up. Very friendly people and they were drying it off for us since it was sleeting outside when we pulled up. Everyone was great and they beat our bank's rate (USAA). Everyone stayed late to accomodate our schedule and we drove off in 2 hours.
I wanted to brag on Gregg Ellis. My wife and I were looking for a SUV with not much intention on buying something this soon. Gregg went out of his way over the phone to get a deal done for me. I have never had a salesman this outgoing and willing to make the process so easy. He was not pushy and did not waste anytime meeting our needs. I will recommend family and friends to him and to this dealership for sure. Thank you so much.
I just purchased my 4th vehicle from Candice Vanore and I would highly recommend anyone that is looking for a vehicle to give her a call. She always goes above and beyond to make sure that her customers are taken care of!! I love my new Escape AKA SHADOW!!! Kepp kicking butt Candice!!
Excellent staff, from the salesman, sales manager, finance, and the people that greet you at the door. Tom Boyer (sales manager) and Greg Davis were both instrumental in helping me secure the best price point for my 2019 Jeep Wrangler Sahara purchase. They also provided me with consistent updating on the build and shipping of the new vehicle. John Cauble and Scott Spainhour were excellent in obtaining financing for me at my preferred source and they matched warranty quotes on my extended warranty. The entire team worked in harmony together to assist one another as I progressed through this process. Everyone was energetic and professional the entire time. What a great team Hendrick has ! Thank you !!! I have to note this about FCA...I am very impressed with the engineering, the assemble, fir and function of my new Jeep....it's truly an exceptional vehicle....the people at the factory KNOW how to put love and care in their build quality !!!
I had brought my used Jeep about 2 weeks prior. I later found out something was leaking in my passenger floor. I called and they told me to come right in... not only did they fix my issue (sills were leaking) but they put me in a rental, kept in touch, and were extremely helpful throughout the entire process. That???s just the service team. I also had some amazing people who helped with my car buying experience. They were all very patient with me and answered the many questions I asked over and over
I have bought 4 cars in the last eight years from Hendrix auto Mall there sales people our very nice and patient I have never had a bad experience and would recommend To anyone who is looking to buy a car go to Hendrix jeep Chrysler dodge fiat And Volkswagen I love my new Fiat 500 X ??
Jennifer made the experience of purchasing my 2018 Honda Accord EX-L fun and exciting. She took extra time to connect and answer all of my questions. Her passion for changing people lives through car buying is out of this world. You can honestly tell it's not just a job to her but she loves what she do. I would recommend her to everyone I come in contact with. Thank you Ms. Jennifer Baker and to the friendly staff at Honda of Concord.
First of all, didn't have any idea that I would be driving off the lot in a brand new 2019 Kia Soul. Mr. James Lawrence service was outstanding!! He went above and beyond the call of duty and I definitely recommend him to anyone who wants a great deal!! The Hendricks lot itself was stellar!!
Bar-none, this was the best experience purchasing a vehicle. I didn't even have to enter the dealership! Found the exact car I wanted on-line, contacted the dealer, worked with James on a few phone calls and took possession of the car the next day, even brought the car to me and picked up my trade. Terrific customer service, I missed initialing one of the papers, and he brought it to me the next day at my office. This is my second car purchased @ Hendrick Kia, and this was an awesome experience. Thanks James!
From the moment we walked onto the lot we were treated with the best customer service that continued throughout our visit and buying process. Jace greeted us with a smile and actually listened to our needs and concerns. I wish every buying experience could be exactly like this. Make sure you ask for Jace the next time you need a professional with First Class service. Love our new car !
I cannot say enough good about Jace and Brandon! They truly are THE best in the business. They are very friendly, down to earth, very social, accommodating, and very easy to work with. We had a complicated deal and Jace worked very hard to find the perfect vehicle, and exceeded our expectations by finding the very vehicle my husband wanted! It doesn't have all the options he wanted, but they can be very easily installed. We are very pleased with the whole buying experience. If you are in the market for a used car, I very highly recommend Jace as your first choice! I see the bad reviews here and I understand, but don't let that stop you, some used cars will have issues no matter where you go, ours has been absolutely perfect!
Went to see Brandon to trade in my 2014 Mustang on a 2017 he had. They took care of everything and made the process painfree form trad-in to the new vehicle purchase. I would recommend everyone go see the guys at Furrst Class for all your car buying needs.
Amazing! NO pressure to buy a car like every other dealership I've been to. Bought my car from Jace who was very professional and came down on the price to the numbers that I threw out there. In love with my car and I could not be happier and more comfortable about the purchase and the over all experience. Would recommend 10/10 for sure. (also they have very cute pups to play with while you wait)
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.