During a routine oil service, a major leak was found which could have lead to significant damage to the car. Awesome Ford was considerate of my need to have the car repaired by a definitive date because of a previously scheduled trip which could not be cancelled.
Dean Salzer was pleasant and enjoyable sales consultant to work with on my trade of a Dodge Dakota, which was my tow vehicle, for a 13 F150 that met my present needs as I switch to a travel trailer from a motor home. Selection and variety of F150 models was vey good and I was able to find a truck that really met my needs.
Just went to i5 dodge to look at the diesel trucks. Test drove a couple, and Dean Salzer helped work out a deal that I could not refuse. They were very friendly and helpful. Their floor manager, Armando, was very helpful as well getting the loan application straightened out. Also, Dean Salzer was very knowledgeable about the the Cummins diesel. I am a very happy owner of one of their trucks!
I went to a few lots before hitting cfac and i absolutely love how they helped me with finding a vehicle for my family and my man who is 6 foot 10. :) i worked with Gene and he is so friendly took care of us like we are family. The stereo does not work in the vehicle so they are putting in a stereo at no cost to me. The vehicle is spacious and roomy just what we needed. Also they helped me get financed in order to get a vehicle and i have no credit score. Thank you cfac i have been looking for a car dealership that i can go back to and i have found one in you guys.
THANK YOU VERU MUCH.
Bought a new 2018 Toyota. Had for week they called said they needed more paperwork ASAP. I just have to say don’t let customers leave with the car until all the proper paperwork is in. I will not buy another car or recommend anybody to go there.
Found just the used truck we were looking for. Our sales consultant, Brad Johnson was awesome. He was helpful, friendly and well informed. There was no pressure just great customer service. Armando Juarez, the sales manager, was so helpful and made sure our experience was great. This truck had just come in on a trade & had not gone through their shop yet, but we purchased it then an there, on a Friday evening. Armando would not let us take it home until it could be put through their safety checks in their shop. He kept us informed of what was going on. The brakes were marginal so to ensure our safety & satisfaction they replaced them an turned the rotors at no cost to us. They really went above and beyond and the detailing was beautiful. Truck looks and drives like new. Great experience, very happy and satisfied
I love to come to Capital City Honda for anything even if it is just to have my car washed.. Everyone is friendly and treat you so special.
They had me in and my car serviced in less time then had been determined it would take. The people taking care of my car were great and I felt confident t would be well taken care of.
Thank you Honda Service department for the way you not only took care of my Honda and washed and cleaned it but you also took care of me. If I had any questions they were taken care of immediately.
Another job well done.
My very best to all of you at Honda.
I always feel confident that I am in good hands at this dealer. The service I receive is just one big reason why I would want to buy another Honda whenever I will need to replace my current Honda. The service rep is a good communicator
Was interested in advertised small Toyota Pickup. It was sold by the time I was able to look at it. Spoke with a salesman -- sorry, don't remember name -- who was very helpful and stated he would keep an eye out for something that would be suitable for me. Not wanting a daily driver, am a 70 year old widow who simply needs a small used pickup to haul things and with a canopy to take large dogs to mountains and beach for walks. My late husband's 4-wheel-drive is too large and tall -- have trouble getting into it and driving it so want something smaller. In the past bought a T-Bird from you that was my all-time favorite car!
I???ve made it a point to purchase only used vehicles in the past after a miserable experience at another dealer. I got the price I was quoted before I ever stepped foot in the dealership, and they even helped me find financing when mine fell through. The finance dept. was quick and painless, and most important to me: nobody tried to upsell me on anything. I was asked if I wanted any type of accessories or warranty items, I said no, and it was never brought up again. Never felt any pressure to purchase anything, and my salesman Chad Ojard is a stand up guy, ask him about his Mustang. This is the way all dealerships should operate. Chad and his team made the drive to Olympia totally worth it for me.
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