My sales person was Mike A. I called looking for a specific vehicle which turns out had some issues but he was able to find me a better vehicle at a great price. I had to travel there and due to that I didn't get there til after they were closed, but upon my arrival they already had the cars I was interested in pulled up and ready for me to test drive. Showed up at 8 and left at 10 in my new vehicle! They did a great job and were more than willing to work w me on my own terms!
Nothing beats the power of a Hemi!
by Andywilliams001 from Cape Coral, FL
December 30, 2018
This Ram Express is tons of value for the dollar. I wish this model had lumbar support but other than that this truck is near perfect. I love the styling and the utility.
I recently purchased a vehicle from Don Hattan in Derby. Very nice facility! My salesman Mike Alemanni was very friendly and helpful! Mike was very helpful with questions I had during the process. If he didn't know the answer, he was quick to find the answer for me! Once I had decided on a vehicle, Mike and Timm worked at getting me the best financing to fit my budget! Great team!
Most beautiful comfortable truck felt awsome
by Test driver from Sierra Vista Arizona
December 29, 2018
This truck was everything I ever dreamed of owning would test drive one again and try to keep the next one and hope the next time would be the one for me not a total tees
Our 10 year old Buick stalled and wouldn't restart at 4:40 on a Saturday afternoon, got a ride to my house and took my other vehicle to Dan Hatton in Derby for help. Got there 5 minutes before they closed and they immediately called for tow service to get my car off the street and to their dealership. They were closed Sunday but I went to the service department at 9:00 am on Monday to see what they could do to fix my car. They already had it in the shop and had diagnosed the problem (ignition components). T.J. Lee explained they could get the parts in and installed yet that day. He gave me a written estimate and an estimated time that the car would be repaired. At 9:00 am the following morning, he called and said the car was repaired and ready to go. Two days later and the car is still running fine. I can't thank them enough for helping us. We have only been in Derby for 2 years and had no idea who could service and/or repair vehicles. T.J. Lee was so helpful; from start to finish. He turned our unpleasant experience into one that was almost enjoyable. Don't know about their sales department but the service department was great!
December 25, 2018
We have only owned it for a bit but so far a great truck. The inside is comfortable and looks good inside and out. The only thing we had to get used to
Is the gear shift knob.
Gary was an amazing sales person. He took his time with us was not pushy, he even took us to another store location to look at a car. He had taken his time to conduct research and was very knowledgeable about what he had within our given specifications on his lot and surrounding Don Hattan lots. When we had finally made the decision to purchase one of the cars he had shown us he found out that the person who takes care of detailing the vehicles had gone home. He took it upon his self to detail the car for us so we could take it that day. He even thought to leave the plastic on the carpet so it wouldn't get dirty before we had a chance to replace the floor mats. Throughout the visit he always ensured we were hydrated. A very pleasant person to deal with over all we had a very nice time shopping for a back to school car for our son most sales persons won't take that much time when you are purchasing a less expensive vehicle. I would recommend him to anyone . Thank you, for all your time Gary
2015 Ignition key causes vehicle to stall,
by Environmental services from Norfolk ne
December 21, 2018
Hauling trailer and vehicle stalls, not great scenario while on interstate, happening more and more each day. Should be a recall. Now it won't stay running unless the key is in a perfect position. I love the ram products , we have six in our fleet, this is the only one with this problem. But in my opinion it's a huge problem and our dealer says he sees it a lot.
FROM KIA TO 2007 Toyota FJ Cruiser-GO CART 2 TANK!
by CHRIS/ "WOLFSOUL" from WICHITA, KANSAS
March 5, 2018
WHAT MORE CAN I SAY THAT OTHERS HAVE NOT ALREADY SAID. GREAT PLACE & WILL DO MORE BUSINESS IN THE FUTURE. PICKING UP MY VEHICLE TODAY! ONLY THING I WILL HAVE TO DO IS GET USED TO DRIVING A LARGE VEHICLE COMPARED TO A LITTLE KIA SPECTRA LOL!
by tye from celina ohio
January 6, 2019
legs room front and back is great power is awesome looking forward to the summer to see how is pulls my 39ft camper and jet skis
This truck checked every box I had while vehicle shopping, under $30K, under 30K miles, and a V8. Plenty of leg room in the cab for every passenger, 8 cup holders in the cab. Rear seats flip up for extra storage and it came with 2 built in drink coolers with removable liners. The only thing this lonestar edition didnt come with was leather seats.
Everyone was very help. Brandon did an amazing job and was very good at keeping in touch with me. Will recommend anyone that is looking for a new car.
Comfort and ruggedness in the same package
by Jumpguy from Ocala, FL
January 7, 2019
The truck is comfortable to ride in and fun to drive. The interior is well thought out. The body style is pleasing to the eye IMO. Wish RAM had offered the quad cab with the longer bed in 2017, they do now.
Their service department is always helpful and efficient. When I bought my car from them 3 years ago they didn't pressure me and they helped me get the financing I needed.
More spacious than Ford or Chevy
by Baltijoey from Baltimore, MD
January 13, 2019
I love the room of my 2018 Ram 1500 Crew Cab. It is somewhat difficult to get into for older people like my grandma because of how high it is but once inside it is spacious and gives everyone plenty of room
The best car buying experience I’ve ever had! I told Malik what type of vehicle I was looking for and he had me looking at several great cars that met my criteria in no time! He was very knowledgeable and wasn’t pushy which gave me confidence in my purchase! Emad gave me a great deal on the car and a fair amount for my trade in! I wasn’t there for hours trying to negotiate a deal. I walked away with a beautiful and an amazing driving vehicle, stress free in a short amount of time! I highly recommend Americas Auto Mall to anyone! This was definitely worth my drive from out of town for this purchase!
by moparguy from Kannapolis
January 7, 2019
I had a limited edition Ran Rebel (457 of 500). Best truck I've ever had. Awesome looks and HEMI powered. It had an air ride adjustable suspension which my wife loved because it made it easier for her to enter/exit.
My experience with auto mall tops every other experience I’ve had with prior car lots. The guys that work there professional, friendly, and personable people.
Great summer vehicle
by IReview from Chicago,IL
January 8, 2019
This is the first truck i have ever owned and it is a great all around truck. It is very reliable and has never left me stranded. although it is not a 4x4 the towing is still excellent. Ram did a great job with this one.
We had a great experience here. Everyone was friendly and helpful. No high pressure sales tactics. They did the add ons we wanted. We would trade here again
Loved it until major issue
by Horseowner from Spokane, wa
January 6, 2019
Absolutely loved my truck. It was the best vehicle I had ever owned. Most reliable!!! I had 150k miles on it and never needed any repairs (brakes, tires, battery etc were done as regularly required) but the cam shaft went suddenly and mechanic actually recommended a whole new motor.
Loved the no hassle sale process. We settled quickly and had no problems. I recommend this dealership to others shopping for a car. Reliable dealership.
2014 5.7 L hemi eight speed quad cab 4 x 4
by Scott from Kelseyville
December 11, 2018
I bought this truck with over 80,000 miles on it it still feels brand new tons of horse power not to mention with the eight speed on the highway I’m averaging 19.9 miles to the gallon and 16.9 miles to the gallon in town mind you on the highway those are just like 8 mile runs at a time this truck is a half ton quad cab four-wheel-drive with 31 inch tires and a leveling kit that’s amazing gas mileage and the horse power is great. Also interior in great shape for 80,000 miles the seats are still nice and comfortable with no where on the material. To sum it up I am a diehard Chevy fan it was hard for me to buy a different vehicle but once I drove this Dodge pick up I realized I loved it .’’’’
Fast and easy experience. Scott Weltmer showed me the car I wanted and got the ball rolling in the deal. Was a great car buying experience
Love driving this truck
by jv from wichita, ks
December 20, 2018
Found this truck "accidentally" but liked it when I saw it and drove it. I don't put on lots of miles, but have had it fully loaded a few times with building materials...flooring , decking, doors, windows, lumber, etc. Have also towed a heavily loaded 16 foot trailer...Walks away with whatever I ask it to do...very comfortable to drive.
I am proud to say that i can update a prior review of an oil leak on a remanufactured engine that the service department installed. After a conversation with General Manager and his review of my oil leak it has been repaired. I wish that i had not had to go as high up the ladder as i did, but the outcome was good.
Best Truck made
by TRAMhoman from Arizona
January 12, 2019
I purchased new a 2016 Ram 2500 with the appearance package in the Laramie trim. I bought at 4th of July when there was a total of 15k rebates. I paid 57k for a 72k list vehicle. It is equipped with the legendary Cummins motor
This truck is like driving your couch down the road. I have not even come close to really taxing it’s capabilities. I have only towed up to approximately 15k with a 32ft V nose. I made a trip from WA-AZ-WA it pulled like a dream. I won’t say it did not notice the trailer but the only difference I noted was just an increase boost pressure while towing. I did average 15mpg and this truck is stock. No loss in performance and while towing holding 75 up the grades was no issue. Also I can not even begin to explain how amazing the exhaust brake performed. I don’t think I even used my brakes on down grades except for when other vehicles cut in front of me. There is no better truck made in my opinion. To be fair I was bitten twice by Ford on the 6.0 and then on the 6.4. I was not about to be a guini pig again on the 6.7. I will say this truck is better in every way than the previous trucks
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