Saw the truck online. Drove 2 hours to test drive it. My salesman,Kevin, didn’t pressure me to buy it that day. Most sales people do. This was the easiest vehicle purchase I’ve ever made. Thank you Kevin for working with me to get me into the truck within the budget I had. I’m highly satisfied with my purchase and experience with R&R Auto.
I???m extremely happy with my purchase Ramon was very helpful very informative and extremely nice he made me and my family extremely comfortable there I would definitely recommend him to anyone who would want to purchase a car to call Ramon suncar I would definitely purchase another vehicle from Lehighton Kia with out hesitation
This by far was the best car buying experience I ever had. I went to the dealership looking to trade my car, and I couldn't have made out better! We brought them a tricky negative equity situation that another dealer got me into, and it didn't scare them one bit. They worked hard to get me a phenomenal deal, a lower car payment, and again in the car I really wanted. They treated my family like family and not just another deal. We joined Team L&B, and you should too! We love our brand new Jeep Compass! A special thank you to Joe Beach and Joey Maturi for going above and beyond to help us!!
Top notch, Chris Mackes is a true gentleman and is very knowledgeable of the product. I assisted an older family member purchase a new RAV4 after hers was totaled in a crash. I contacted Chris via email with a quick response and two telephone calls I received my best price from him and made the deal. We traveled 85 miles to the dealership where the car was prepped, and ready to go. Upon arrival unlike other dealerships the price quoted was the actual price. The entire process only took one hour and fifteen minutes. There were no high pressure finance room scare tactics or shenanigans. Chris was very patient explaining the new vehicle features to my family member. All in all a great experience.
I was very please with the entire process and working with Bryan. I originally first saw the car online and contacted them through email. Our first few conversation where completely through text and what actually taken seriously unlike most places. They worked with me through photos due to me living almost 2 hours away from the dealer we came to terms before me even leaving my house. I highly recommend both the dealership and Bryan as a sales rep. Great place to buy
Our experience at Ken Pollock Ford was absolutely phenomenal. From our first contact with them, Christine was so willing to help and answered our questions extremely quickly. She sent us every single piece of information we needed to know, and had us essentially sold on the car (and the dealership) before we got there. Then. We arrived yesterday and quickly realized it was only getting better. Zach, our car salesman, knocked it out of the ball park. He explained everything in detail and allowed us to ask a litany of questions. He was easily the best sales associate we???ve ever worked with. Even the man processesing our paperwork, Mark, was effective and effienct to the highest degree. The car we bought is perfect for us, and we could not recommend Ken Pollock Ford more.
I went in looking for a good deal on a vehicle and had several dealers in mind at the time. It was later in the evening so I met with Gary Deibert. He put a deal together on a few vehicles and promised to beat any other dealer around. The next day I was contacted by Scott Keath... both gentlemen came up with a deal that satisfied my wants and never pressured me at all. It was a great experience and i was very pleased as I drove away with a new 2018 Punk'n colored Jeep Wrangler Unlimited Sahara with matching hard top!
We are from Red Lion, PA and traveled to Lebanon to purchase our family vehicle, a dodge grand caravan, and we love it. Our sales consultant, Mr. Bill Ehrgood, was a great person to work with and he went above and beyond to make us happy with our purchase. The customer service was very good and everything was done fast and no hassle. Everyone was so polite and helpful. I strongly recommend this dealership. So glad we selected Ladd Hanford.
I recently purchased a used Jeep Grand Cherokee from Ladd-Hanford. I worked exclusively with Scott Keath who did an excellent job. No pressure sales technique, professional, and willing to go the extra mile. If a deal is feasible he will work to make it happen. I inspected the vehicle and realized that some LED bulbs were burnt out on the daytime running lights. You cannot just cut the headlamp assembly open and remove the defective bulbs and re-solder new bulbs; an entire new headlamp assembly must be installed. The HID headlamp assembly costs around $1,000 for the part if you were to fix it yourself. Scott offered to replace the entire assembly at no cost to me. That is professional service. I will be back for future vehicle purchases.
So glad I selected Ladd-Hanford to replace my dying car. Ben Winters was the best kind of sales consultant; he listened to my unusual requirements carefully, was patient showing me the technical aspects of the vehicle, and went out of his way to ensure my satisfaction with the Mazda CX3 selected. I recommend Ben to anyone who needs a consultant... not a salesman. (And I LOVE the vehicle!)
Great sales man. Customer service people
Are always helpful setting up
Appointments we looked hard for the car I wanted on the lot to find out it wasn’t in getting work done. I love this car.
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