We bought a 2018 CRV on Black Friday from Ricardo Villagas. Ricardo's calm, no-pressure professionalism, kindness, and product knowledge made the experience wonderful. We could not be happier with our new car and Grainger Honda.
Jesse Guerra helped us as we considered several different brands of vehicles. Jesse and the team at Franklin found us the vehicle we wanted. We are pleased with the service of the sales team at Franklin.
Excellent customer service! Everyone is so friendly and helpful. Chelsey was great and so was the guy who shuttled me to the mall. Didn???t catch his name. Gentleman in customer waiting area was great too!
This is the best dealership I have been to. The sales process was fast and easy. They helped me find exactly what i was searching for. Will be back in a few years to trade in for a newer model. Robbie was great, really went out of his way to help me out. Jessie made the deal great and Dana made sure my vehicle was covered.
I recently shopped for a new Jeep Grand Cherokee, and stopped by the Jeep store on Chatham Parkway in Savannah. Wow! what a beautiful store! they had a great selection and my sales person, Tavares was fantastic! Everything was very transparent, and the managers were interested in listening to what I wanted to accomplish. I would highly recommend Tavares, and the Jeep Chrysler Dodge Ram store on Chatham Parkway for your next vehicle!
Totally stress free vehicle purchase. Friendly
staff. No pressure, no nagging. Very appreciative of our business. Ask for Robert. He was wonderful! You will be treated well.
Great selection of new and used. Great deal.
Carolann went over and beyond her job to help me and my husband find a car. We had to wait a week to put money down and she called me everyday just to say the car was still there! She is also very nice and approachable. Anyone looking to buy a car go to Carolann!
Great shop and service facility. Your staff is very knowledgeable and courteous always attending to the needs of the customer. The service center is always clean and and very well equipped to handle any problem that may need to be addressed. My service advisor Kevin, always keeps me up to speed on any requested service and always advises me when additionL problems with my vechile are encountered and offers recommendations as needed if repairs or failure of components are necessary. I feel very comfortable with the service I have received at Vaden at Pooler.
I like the fact that I was not rush push I felt very comfort
by royjones1018 from DealerRater.com
December 5, 2018
Overall I was satisfied I feel right at home no you're greet me with with open arms so to speak so I would like to take the time to think the owner of the dealership and I pray that you keep that practice customer service very important courtesy the lightness and kindness will take you a long ways so I think you for transaction that went so smooth miss my prayer do y'all continue to do good
I can only speak on a few things as I have not been into the dealership yet but all things look promising. The business manager, can't remember his name, took it upon himself to answer a few questions I had concerning a car, and got them answer with 10 minuets.
Brian Ballagh was exceptional and knowledgeable!Highly Recommend him! The sales manager was very helpful as well! We love our car and very happy with our delivery.
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